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Crowne Plaza Hotel Jerusalem

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Room & Suite (349)
Dining (92)
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Overview
  • Excellent43%
  • Very good23%
  • Average15%
  • Poor10%
  • Terrible9%
Travellers talk about
“supreme court”(17 reviews)
“old city”(122 reviews)
“business lounge”(25 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,777)
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All reviewssupreme courtold citybusiness loungethe central bus stationhigh floorfront desk staffsmall balconyan upgradebreakfast and dinnerdining roomspecial thankslight railbennynourriadknessetmarket
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301 - 305 of 1,211 reviews
Reviewed 27 May 2016 via mobile

A little luxury for a good price. Very comfortable rooms, amazing breakfast every morning. Staff was accommodating. A few minor glitches - the pull out bed was not comfortable, the showers - while very nice - did leak onto the floor. I really appreciated how...More

Thank Judifly
Response from Alina B, Guest Relations Manager at Crowne Plaza Hotel JerusalemResponded 30 May 2016

Dear Judufly, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. Thank you for bringing to our attention these few minor glitches. We apologize for...More

Reviewed 26 May 2016

Crowne Plaza, Israel have very decent service, the rooms are clean and spacious enough. The breakfasts are good and plentiful. My only problem with some of the Israeli hotels is that they don't give free parking. Maybe it's a universal problem but I'm letting it...More

Thank Ephraim R
Response from Alina B, Guest Relations Manager at Crowne Plaza Hotel JerusalemResponded 30 May 2016

Dear Ephraim, Thank you for choosing to stay at Crowne Plaza Jerusalem and taking time to review your recent stay with us. We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests...More

Reviewed 25 May 2016 via mobile

From beginning to almost end every course, with the exception of dessert, was a disappointment. The stated vegetarian soup course arrived with pieces of meat. The pear salad was so over salted it was sent back. The sabich was tasteless. The entrecôte wasn't properly cooked...More

1  Thank Judy G
Response from Alina B, Guest Relations Manager at Crowne Plaza Hotel JerusalemResponded 30 May 2016

Dear Judy, Thank you for bringing this issue to our attention. We apologize for the inconveniences you faced during your stay and definitely will share your feedback with Aluma staff to make the necessary changes. Sincerely,

Reviewed 21 May 2016 via mobile

Don't don't expect five star. The staff all good but the accommodation is terrible old and aged. I left my passport in the safe and they charge me 300 shekels to bring the passport on a 100 shekel journey to me. I asked for an...More

Thank Mr Lee C
Response from Alina B, Guest Relations Manager at Crowne Plaza Hotel JerusalemResponded 24 May 2016

Dear Mr. Lee C, I appreciate you taking the time to comment about your recent stay at our hotel. Thank you for bringing these issues to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our...More

Reviewed 18 May 2016 via mobile

I was there when the hotel changed from Hilton to Crowne Plaza.mi report that because it was a long time ago and since then nothing changed in this hotel. The parking plot was reduced and now two-thirds are a small wilderness, of no use to...More

2  Thank Simon S
Response from Alina B, Guest Relations Manager at Crowne Plaza Hotel JerusalemResponded 24 May 2016

Dear Simon, Thank you for choosing to stay at Crowne Plaza Jerusalem. I appreciate you taking the time to comment about your recent stay at our hotel. Thank you for bringing these issues to our attention. We apologize for the inconveniences you faced during your...More

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Best Value Properties in Jerusalem, Israel
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Spa
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$111 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Jerusalem
#18 Spa Hotel in Jerusalem
#21 Business Hotel in Jerusalem
#37 Luxury Hotel in Jerusalem
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$111 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Jerusalem
#18 Spa Hotel in Jerusalem
#21 Business Hotel in Jerusalem
#37 Luxury Hotel in Jerusalem
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (624)
Room & Suite (349)
Dining (92)
Pool & Beach (35)
Business Centre & Event Rooms (18)
Family and Play Areas (7)
Questions & Answers
Ask a question
Zahavah S
27 October 2017|
AnswerShow all 6 answers
Response from Cannesgold | Reviewed this property |
Contact them directly
0
Votes
eyalandhila
26 October 2016|
AnswerShow all 9 answers
Response from Yaelh101 | Reviewed this property |
Yes
0
Votes
Stuart S
24 August 2016|
AnswerShow all 6 answers
Response from Judith G | Property representative |
Check in 15:00 Check out - 11:00 Best Regards Hotel Management.
0
Votes
Room Tips
"Even rooms very near the elevators are quiet."
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"I will not rcomend this hotel"
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"Poor service at front desk."
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"All rooms have balconies so if you can get one facing the Old City that would be cool."
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