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David Citadel Hotel

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David Citadel Hotel
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1,878 Reviews from our TripAdvisor Community

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Showing 1,713: English reviews
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Reviewed yesterday NEWvia mobile

We have been vacationing at the citadel for many years. One of the highlights of our stay is breakfast. Sa'id has been the master server since the opening and has made our stay all the more wonderful. Always greets with a smile and wiling to accommodate and assist. He always remembers our particular coffee preferences as well as our children's...

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Thank Meir K
Los Angeles, California
Reviewed 2 days ago NEW

We just stayed 4 nights at the David Citadel during a family trip to Jerusalem. The location was great, just blocks from the old city and across for the Mamilla mall offering shopping and dining options. The hotel has a real spa/gym and has a large infinity pool with views of the old city. Most of the rooms also have...

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Thank daniel_j_dubs
Potomac, Maryland
Reviewed 2 days ago NEW

We have stayed at the Citadel many times and it never disappoints! Beautiful hotel, clean, nice rooms-we love the rooms with the view of the Old City, delicious food and very helpful staff! A huge shout out to the concierge department-both to Ariel and Evyatar, who were both incredibly kind and helpful with anything and everything we asked about! Everyone...

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Thank SKS1990
Reviewed 3 days ago NEW

Modern, very nice hotel located around the corner from the Old City. Huge breakfast buffet; a special thank you to Said, who went above and beyond with his attentiveness every morning. Dinner overlooking the lit up Citadel was picture perfect.

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Helpful?
Thank Julie F
guestrelations2017, Guest Relations Manager at David Citadel Hotel, responded to this review

Dear Julie, We appreciate a lot that you took the time to write your review of your stay with us. Thank you very much. I will make share that your review will be shared with the relevant managers and especially Said. We are sure that it will make his week :) We hope to see you soon during your next...

Aventura, Florida, United States
Reviewed 4 days ago NEW

Pleasant stay for 10 nights leading up to passover. Nice views, rooms updated, service good. Shout out to Said in dining area for great service. Shabbat meals are sumptuous, though pricey. Gym is clean and could use a bit more equipment though. Weather in march was too cold for use of outdoor pool.

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Helpful?
Thank Sam S
guestrelations2017, Guest Relations Manager at David Citadel Hotel, responded to this review

Dear Sam, Thanks for taking the time to write your review and we are very happy that you found the hotel to your liking. Your comments regarding the Shabbat meals and the gym will be shared with the relevant managers. We are sorry that you found the weather not suitable for a use of the pool. The pool is heated...

Monsey, New York
Reviewed 1 week ago

ask for alcove deluxe with balcony old city view , excellent and most accommodating general manager Adi Nevo, most friendly and helpful and director of guest relation Revital Carmeli as well as her assistant. and daniel agronovsky executive lounge host which was most helpful and friendly, and Yossi Shaked director of the pool is extremely helpful

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4Thank ken g
guestrelations2017, Guest Relations Manager at David Citadel Hotel, responded to this review

Dear Ken, Thanks a lot for your review and we are extremely happy that you find David Citadel as your home, in every visit you have to Jerusalem. Its our greatest pleasure and honor to have guests like you staying with us. We hope to see you soon Thank you very much Revital Carmeli Director of Guest Relations

Los Angeles, California
Reviewed 1 week ago

While this hotel is a nice hotel with recently renovated rooms, they do not understand or care about customer service. My wife and I were traveling with one of our children and when we went to our room to go to sleep for the night, we heard loud music in our room. We looked outside to see where the music...

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Thank Familytraveler5000
guestrelations2017, Guest Relations Manager at David Citadel Hotel, responded to this review

Thank you very much for taking the time and writing your review following your recent stay with us. We very much appreciate you being our guest and I am truly concerned to hear about the inconvenience experienced during your stay. Please accept our sincere apologies. The music that was played from the wedding ceremony was only during the peak of...

Bedford, New York
Reviewed 1 week ago

We just returned from our bi-annual visit to Israel. After having a disastrous stay at the newly opened Waldorf Astoria two years ago, we returned to David Citadel, while in Jerusalem. While we always liked this hotel, we now love it as management has taken it up to a first-class luxury facility. It is obvious, that substantial monies were invested...

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Thank Harvey K
guestrelations2017, Guest Relations Manager at David Citadel Hotel, responded to this review

Dear Mr. Harvey, Thank you so much for your kind and warm words and the time you took to write your review. We are extremely happy that you found the service, dining experience and the hotel at the high level you were looking for. We are always trying to improve and learn from every review, and we are doing all...

Miami, Florida
Reviewed 1 week ago via mobile

Came from Miami and Stayed 10 days and loved it ! Amazing view hotel is really clean and room is spacious - food was great and healthy our waiter Said was very professional and always took great care of us !

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Thank eliholt
guestrelations2017, Guest Relations Manager at David Citadel Hotel, responded to this review

Thank you very much for the much appreciated review. We are happy that you enjoyed your stay with us. We are proud to be part of our guests special visit to Jerusalem and we always try to make it exceptional as it should be. I will make sure that my colleagues and relevant managers will be notified of your review...

London, United Kingdom
Reviewed 1 week ago via mobile

We thoroughly enjoyed 5 days at the David Citadel Hotel. It was the perfect base from which to explore Jerusalem and further afield. The hotel had a calm and relaxed atmosphere. It was spotlessly clean with beautifully displayed fresh flowers in the public areas. The breakfast buffet was exceptional, in both variety and quality. The view from the breakfast terrace...

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1Thank Emma S
guestrelations2017, Guest Relations Manager at David Citadel Hotel, responded to this review

Dear Emma, Thank you very much for taking the time and writing your review. We are very happy to hear that we had a part in making your visit to Jerusalem special and enjoyable, and especially the parts regarding the colleagues and the service, our main focus. I will make sure that your review will be shared with the relevant...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The David Citadel Hotel, with a majestic view of the Old City, is within walking distance from the city center and is situated directly across from the Alrov Mamilla Avenue and other major attractions. The hotel boasts 384 impeccably designed suites and guestrooms, fine cuisine, a luxury gym and a holistic innovative spa, year-round heated pool, and private Executive Lounge. The hotel's exquisite modular banquet halls and reception rooms host a variety of social and business gatherings. ... more   less 

Additional Information about David Citadel Hotel

Address: 7 David ha-Melekh, Jerusalem 9410119, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: $474 - $1,035 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — David Citadel Hotel 5*
Number of rooms: 384
Reservation Options:
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Also Known As:
David Citadel Jerusalem
Hotel Style:
#1 Business Hotel in Jerusalem
#4 Spa Hotel in Jerusalem
#7 Romantic Hotel in Jerusalem
#9 Family Hotel in Jerusalem
#10 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from David Citadel Hotel staff and other travellers.
23 questions
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Questions? Get answers from David Citadel Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room facing the Old City!”
SKS1990, 23 Apr 2017 | Read review
“alcov delux with balcony old city view.”
699keng, 18 Apr 2017 | Read review
“rooms with a direct view of the old city of Jerusalem are in comparable.”
184harveyk, 14 Apr 2017 | Read review
“Try to get a room on a top level to mitigate outside traffic noise”
bhinvb, 13 Apr 2017 | Read review
“A View of the Old City is dreamy to awake to and go to sleep marveling at...”
PattiHosking, 12 Apr 2017 | Read review
5 of 5