We have stayed in the David Citadel Hotel before and the experience is always Five Star. Said our waiter is very pleasant and we enjoy his service every time we come! We highly recommend the hotel. We will definitely be coming back again!!!
We have traveled abroad a lot but the only hotel that feels like home is the Citadel. A great scent that greets you when you walk in, defines the entire stay. Rooms are beautiful, clean, great Bulgaria bath products in beautiful bathrooms. Staff is exceptionally friendly and are beyond ready to please. Lots of staff has been there for 20+ years which says much about the way the hotel is run. The breakfasts are beyond! And especially Said who has been greeting us for the past 25 years, with unmatched service! it's hard to leave, but will be back soon!
Fadel and analin cleaned our rooms excellent and very helpful and courteous they made our trip more enjoyable knowing our rooms will be cleaned with fresh towels everyday and at night if we needed anything ty
Fadel and yasin was very good and helped us a lot and was alway ready to give us a helping hand the room was beautiful and clean every day service was maxing was pleasure working with them l Iove the hotel I love to stay again
My stay at David citadel was truly amazing. Fadel made my families stay extra special by providing whatever we needed at anytime! My family will never forget this experience. Thank you for a memorable vacation!
Fadel was an unbelievable help on our floor. The staff is fabulous and very helpful. The food was good. The location was central close to the old city and close to Mahane Yehuda. Walking distance to Al.
Best hotel great service, fader and hala did the cleaning and they did an amazing job. Very happy with breakfast service every one you so nice. When I was checking out they helped me with luggage’s we highly recommend hotel
Everything was amazing Fadel was amazing and helpful He got me everything I needed Always smiling with a pleasant demeanor Housekeeping is excellent with timing The staff was very kind and friendly Thank you thank you
Arrival - When we arrived to the hotel we were warmly greeted by Mounir and he answered all of our questions and made sure we got everything we needed, and Manuel from guest relations that made sure our room was full of good stuff and we had an interesting conversation with him as well. Dinner - We had dinner at the amazing Veranda restaurant, the food was so good and the meat was high quality, Thank you to Omer our great waiter and Tomer the manager of the restaurant that made sure we have a special experience! Breakfast - Breakfast at the hotel had many delicious options, we were greeted with a big smile from Ramsy in the entrance which we enjoyed! I personally enjoyed the salad selection that was to die for. Yivgeny made our omelettes just the way we like it! Spa - I got a 60 minute massage by Svetlana, one of the best ones I’ve ever had! Business Lounge - Had a big food and drink selection, it’s a good quiet place to get some work done on the computer. Sonia helped us with everything we needed so we were happy! My husband and I had the most magical 3 days in Jerusalem staying at probably the best hotel in Israel, the David Citadel hotel. We highly recommend it, in every aspect we can think of. The service was awesome the food was delicious the scenery is unforgettable.…
Our stay at The David Citadel has been amazing. The breakfast every morning has been spectacular. The service, and staff helpful and accommodating. Said has helped us above and beyond. He got us everything we needed. Always smiling with a pleasant demeanor, making sure we have everything we need.