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This place SUCKS. It's outdated. My original room had not been remodeled since the early 80's. The drapes probably have not been cleaned since then, either (they were filthy). The outlets were falling out of the walls and didn't work.
The service was terrible in...More
1 Thank Kat3703
Response from Avital H, Guest Relations Manager at Dan Jerusalem HotelResponded 8 April 2018
We are sorry to hear of any disappointment felt following your recent stay with us; it is always through guest feedback that we are able to develop our offerings for the future.
While a little too late to rectify for you this time,...More
We ate breakfast and dinner each night and stayed 5 nights with our tour.
We were in room 297. Nice bed and facilities. Had fun adjusting to the light switches and the Hotel Elevators. One starts on Floor 6 and all the floors are below....More
Response from Avital H, Guest Relations Manager at Dan Jerusalem HotelResponded 31 March 2018
Thank you for sharing your comments following your recent stay with us at Dan Jerusalem, we're delighted to have helped create such a memorable stay.
It will be a pleasure meeting you in person upon you next stay
With warm regards
We stayed in a standard room for a few nights and upgraded to a delux later. The better bed and balcony were worthwhile. The breakfast and dinner buffets are huge spreads. They have a lounge with a great view of the city and has a...More
Response from Avital H, Public Relations Manager at Dan Jerusalem HotelResponded 31 March 2018
Thank you for your comments, We are pleased to learn that you liked the room, and found our breakfasts rich, and liked so much our dinner buffets .Thank you for mentioning it - we will make sure to keep up with the high...More
We stayed at Dan Jerusalem last year in April and have no reason not to recommend it. It wasn't very luxurious but was decent enough. i believe it used to be a Hilton earlier but now the ownership has changed hands and since then its...More
1 Thank Avani A
Response from Avital H, Guest Relations Manager at Dan Jerusalem HotelResponded 16 April 2018
Dear Avani A
We appreciate your constructive feedback. We are renovating the hotel and do have a range of different rooms to accommodate each persons needs. Moreover we are happy you enjoyed the food, staff and facilities. We do hope you choose to visit us...More
Nice hotel but busy with tourists. I chose the hotel due to the proximity of where I was working. The lobby and common grounds are lovely and well maintained. The staff was excellent. The decor of the rooms were a bit underwhelming and bland. The...More
Thank Beth C
Response from Avital H, Guest Relations Manager at Dan Jerusalem HotelResponded 15 March 2018
Dear Beth C
Thank you for your comments regarding your last visit at Dan Jerusalem.
It is gratifying knowing that guests like yourself, notice the staff's attitude and enjoy their stay. We took you note about the in site restaurant to our consideration, and add...More