Prima Park Hotel
2 Vilnay Street, Jerusalem 95435 Israel
Lowest prices for your stay
US$202
Fully refundable before 02/04/23
US$174
Fully refundable before 03/04/23
US$202
US$141
Hotels.comUS$174
TravelocityUS$174
PricelineUS$202
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#40 of 120 hotels in Jerusalem
Location
Cleanliness
Service
Value
Travellers' Choice
The Prima Park is inspired by the region boutique wineries, Prima Park Hotel invites you to experience a joyous stay in Jerusalem. • 217 Rooms with Free WIFI • Delux rooms & mini suites • Courtesy Tea & Coffee making facilities in room • Mini refrigerator in room • Multi channel TV • Safe deposit box in room • Synagogue • Patio Dining & Events Hall • Wine Lounge Bar • Private meeting and seminar rooms • Banqueting Facilities • Free wireless internet in public areas
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Conference facilities
Banquet room
Baggage storage
Concierge
24-hour front desk
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Meeting rooms
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, Arabic, Hebrew
Location
58Somewhat walkable
Grade: 58 out of 100
34Restaurantswithin 1 km
17Attractionswithin 1 km
Contact
2 Vilnay Street, Jerusalem 95435 Israel
Getting there
Car HireSee all Jerusalem car hire
1154Reviews24Q+A100Room tips
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the room is worn out, the soundproofing is bad. the noise is heard not only from the next room, but also from the street. badly in need of renovation. Breakfast and dinner are rich and delicious. Lobby wine bar is pretty overpriced and sometimes you have to wait for the bartender
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Date of stay: March 2023Trip type: Travelled with friends
Room Tip: On Saturdays are some unpleasant changes
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Friendly check in. Took care of my luggage early morning. Good location. 10 - 12 min walking distance from train station and International Convention center. Good room. Nice employees. Quiet and clean. Perfect for my stay for a convention
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Imad Jaber, Guest Services / Front Office at Prima Park Hotel
Responded 16 Feb 2023
Thank you for the feedback
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not a tourist friendly hotel, it only caters to locals who have a Friday dinner for religious purposes. On two nights in a row guest were loud late at night, called the front desk twice and did not do anything about the situation.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Imad Jaber, Guest Services / Front Office at Prima Park Hotel
Responded 7 Feb 2023
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is more a budget tourist hotel rather that 4 stars. It is far from any amenities.A good 20 minutes walk to the closest shops. However the hotel is clean and the staff are friendly. The have a buffet restaurant which is not too bad and reasonably priced.
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Imad Jaber, Guest Services / Front Office at Prima Park Hotel
Responded 11 Jan 2023
I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Highly recommend this hotel for a relaxing and gold stay in Jerusalem. I have 4 points to rate this hotel excellent: 1. Wonderful Staffs (special mention to Michael Feign, also Shereen and Karam. In the restaurant, Khaled, Omar, Khalil and Taseer, they are accommodating and helpful. Housekeeping is also fast and courteous. 2. Delicious Food. The restaurant ambiance is warm and inviting, and the food is amazingly delicious. The breads are freshly baked and the selection is large. 3. Location is near the Light Train (Kiryat Moshe station). This is just across the road. 4. Rent-a-Guide tour is picking up and dropping off in this hotel. This tour company is highly recommended too for excellent tour guides and coaches. Rooms are comfortable though you will see some flaws on duvets, tubs and dirt marks on curtain and carpets. But overall, good. The water bottle is free only for the 1st day. Compare to other hotels (probably in UAE) where water bottles are free daily. Overall, we had a wonderful experience and we recommend this hotel.…
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Date of stay: December 2022Trip type: Travelled with family
Room Tip: Bring a bottle water to refill as they only give complimentary on first day. Ask tips from...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Imad Jaber, Guest Services / Front Office at Prima Park Hotel
Responded 11 Jan 2023
Thank you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantastic position to visit family close by. Friendly and helpful staff and super efficient management team. Lovely breakfast with plenty of choice for every taste. comfortable bedroom with good and clean facilities.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Imad Jaber, Guest Services / Front Office at Prima Park Hotel
Responded 11 Jan 2023
Thank you !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lynda P wrote a review Nov 2022
Excellent customer service, the staff always seeks to fulfill/accomodate our requests. The check in staff Shireen was most helpful & sincere. The food is good especially the Shabbat meals, which we enjoyed with the wonderful atmosphere of local & foreign patrons. The hotel is clean & peaceful. The convenience of the Light Rail a minute away is great. Staff Morsi & Khaled particularly hv extended very warm middle eastern hospitality and always checking if everything is alright and if they can help to make our stay better. All the staff from frontdesk to restaurant to housekeeping, are helpful and all speak English. The internet works well too. We are also happy to hv the synagogue for times of prayer. We love the diversity of guests from different nations that we get to meet daily. We are staying total 13 days and initially thot we might want to try different hotel. However, we are most happy to stay on. Even tho, the room furniture & carpets are old & could do with a change, the hospitality of the hotel overshadows that drawback. We also thank the prompt outreach via email communications even prior to our arrival & our requests were taken into account by Michael Feigin, Reception Manager. Staff Shireen seemed to know our requests upon our check-in. Staff Imda (hope his name is correct) gv a call as soon as we were in our room to check if all was ok. He sent via Staff Morsi a large bouquet of cheerful balloons to celebrate my 33rd wedding anniversary, compliments of hotel. We will definately like to return to this hotel & recommend it as well. Blessings to Prima Park Hotel for their excellent service efforts! …
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Date of stay: November 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip: We took a train Tel Aviv to Central Station & short cab ride to Prima Park 50shekels. Light rail...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Imad Jaber, Guest Services / Front Office at Prima Park Hotel
Responded 24 Nov 2022
Thank you
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for 4 nights , the staff was helpful and the rooms are clean , value for money is perfect The location also is good since its closed to the central bus station and to the light train Thank you
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Imad Jaber, Guest Services / Front Office at Prima Park Hotel
Responded 6 Oct 2022
Thank you for your feedback
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From visiting jerusalem About 5/ 6 years ago either my sister we stayed at the prima park. Even then Incredibly expensive, the food absolutely horrible Iam proud of my religion Jewish. I took a chance on staying there again, After 4/5 Emails I sent cursity. They never took the time to reply . I arrived on the 18th September After a nightmare journey from telaviv. No hospitality wine anymore This hotel cost me very much For 7 nights Of which am looking at compensation of which I will be contacting my holiday company. The carpet was disgusting, stains All over Terrible view overlooking the car park Food disgusting Execpt for the shabbat meal at a cost of 180 israel shekels. I decided to have 1 pint of beer On the Wednesday. And I always pay as I get Because there are so many hidden charges . The young girl serving me asked me my.room number Bit weird. When I was paying cash . Yet the hotel Only had it down for me to pay From a statement I got . Unbelievable I was given 1 complentary drink . What is all that about , The staff Girls in the restaurant are so ignorant And look like they don't want to be there . I can assume everyone at that hotel are just trying to get what they can out of you. Even when enquiring about a shuttle to the airport. Absolutely ruined my stay Never recommended at all . It has not put me off jerusalem. Old city But that hotel prima park. Never again I will be looking towards compensation Mark Andrew Barnett…
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Imad Jaber, Guest Services / Front Office at Prima Park Hotel
Responded 11 Jan 2023
I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent 4 nights at the Prima Park in connection with a conference at the nearby Hebrew University campus. The hotel is as sad, worn and shabby as others have reported - gross carpets, sagging sofas in the hallways, nasty bathroom grout, chipped furniture, etc. Our room was tolerably clean, but the dust and grime under the bed suggested that it isn't thoroughly mopped between guests. The hotel was loud at night because it hosts college-age tour groups, and the kids would hang out in the hallway until 1:00 or 2:00 AM until we yelled at them. One morning, there was a kid sleeping in the hall in his underwear. The breakfast was not the best we've experienced in Israel, but there was a good variety, and the atrium-like dining space is nice. The main problem with this hotel is its location, which is terrible for independent travelers who are not being ferried around by tour bus. It's on the periphery of central Jerusalem. There is nothing to do, and nowhere to eat, in walking distance. The roads around the hotel are pedestrian-hostile. The only comfortable way to get into central Jerusalem (other than by taxi) is by light rail, which is accessible by walking around the back of the hotel on an asphalt path -- next to a bridge overpass -- and then crossing a big intersection. So, if you are on a budget, the Prima Park is an OK choice. Just be aware that you aren't going to be experiencing the sights, sounds and atmosphere of Jerusalem - and isn't that why you are going there??…
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Date of stay: May 2022Trip type: Travelled on business
Location
Cleanliness
Service
Room Tip: Ask for a room that doesn't face the dumpsters or the streets. Not sure if that leaves any...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Imad Jaber, Guest Services / Front Office at Prima Park Hotel
Responded 29 Jun 2022
Dear Valued guest , Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$113 - US$164 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park plaza jerusalem, jerusalem park plaza
LOCATION
IsraelJerusalem DistrictJerusalem
NUMBER OF ROOMS
217
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Claim Your ListingPRIMA PARK HOTEL: UPDATED 2023 Reviews, Price Comparison and 399 Photos (Jerusalem, Israel) - Tripadvisor
Frequently Asked Questions about Prima Park Hotel
Which popular attractions are close to Prima Park Hotel?
Nearby attractions include Bible Lands Museum Jerusalem (1.2 km), Knesset (Parliament) (1.1 km), and Bloomfield Science Museum (0.8 km).
What are some of the property amenities at Prima Park Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Prima Park Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Prima Park Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Prima Park Hotel?
Conveniently located restaurants include Ima Restaurant, Valero, and Sima's Restaurant.
Are any cleaning services offered at Prima Park Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Prima Park Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Prima Park Hotel?
The staff speaks multiple languages, including English, Arabic, and Hebrew.
Are there any historical sites close to Prima Park Hotel?
Many travellers enjoy visiting Old City of Jerusalem (3.3 km), Temple Mount Sifting Project- HaMasu'ot Lookout (4.6 km), and Western Wall (3.5 km).
Is Prima Park Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.