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Hotel Prima Palace

265 reviews
Traveller (35)
Room & Suite (13)
Dining (5)
  • Excellent58%
  • Very good24%
  • Average9%
  • Poor8%
  • Terrible1%
Travellers talk about
“orthodox jews”(5 reviews)
“light rail”(15 reviews)
“mahane yehuda”(7 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
All hotel details
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28 Jan29 Jan
1 room, 2 adults, 0 children
Standard Room
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Reviews (265)Write a Review
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All reviewsorthodox jewslight railmahane yehudaold citykosher hotelrooms are cleanjaffa roadshabbat mealsdining roomcentral bus stationwalking distanceheart of jerusalemfour nightsreception staffminute walkbeautiful hotelisrael
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11 - 15 of 210 reviews
Reviewed 3 November 2017 via mobile

Ideally located at walking distance from the Old city and just off the Mahane Yehuda. A nice building and a small but confortable room. We had problems with room service though - the first morning someone tried to enter our room while we were sleeping;...More

Thank gdagost
Response from Avi_Palace, General Manager at Hotel Prima PalaceResponded 12 November 2017

Dear guest Thank you very much for taking time to post your review. Your comments will be taken into account and we will act to rectify things accordingly. We hope to see you among our guests in the future Avi

Reviewed 1 November 2017

I have written hundreds of reviews and take providing feedback very seriously. I hope you find my review helpful. I would never stay here again. Let's start with that. This hotel lacks all 4 star qualities. Most of all, they lack the level of service...More

Thank stevetanyaTexas
Response from Deena M, Guest Relations Manager at Hotel Prima PalaceResponded 2 November 2017

Dear StevetanyaTexas, Thank you for providing us with your detailed feedback. We want to apologize for the inconveniences you experienced while with us. We have done our best to make sure that the information about check-in, which is out of respect for the religious guests...More

Reviewed 18 October 2017

We didn't stay in this hotel overnight, however we did come for a meal on Shabbos. The staff was nice and accommodating , the dining area was very nice . The food was delicious . Had a wonderful meal!

Thank Judy M
Response from Avi_Palace, General Manager at Hotel Prima PalaceResponded 22 October 2017

Dear Judy Thank you for the kind words. I am glad that you have enjoyed having shabbos meals at the Prima PAlace hotel. We hope to have you s our guest in the future Thank you

Reviewed 8 September 2017

Had a nice experience in this cosy hotel. Breakfast was generous and tasty. Good , friendly service, rooms on the small side and would have liked it slightly more cleaner and more towels but I am sure if I would have had the time to...More

Thank henny427
Response from Avi_Palace, General Manager at Hotel Prima PalaceResponded 19 September 2017

Dear guest Thank you very much for your feedback. I am glad to hear that you have enjoyed your stay with and and I hope to host you again in the future. Best regards Avi

Reviewed 14 July 2017

The room was clean and well furnished although a bit small but was OK, the location is brilliant near synagogues and shops, within waking distance to orthodox Jewish neighbourhood and historical sites

1  Thank irvinglichtman
Response from Avi_Palace, General Manager at Hotel Prima PalaceResponded 17 July 2017

Dear Guest Thank you very much for sharing your experience. I am happy to hear that you have enjoyed your stay with us. We hope to see you again among our guests in the near future Best regards Avi

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Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Price range
US$115 - US$224 (Based on Average Rates for a Standard Room)
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Price range
US$115 - US$224 (Based on Average Rates for a Standard Room)
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (35)
Room & Suite (13)
Dining (5)
Hotel & Grounds (46)
Business Centre & Event Rooms (5)
Bathroom (4)
Family and Play Areas (1)
Questions & Answers
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28 February 2017|
AnswerShow all 4 answers
Response from אבי ב |
Dear sir You can use electricity in the guest room,not in public areas. No loud music please. We kindly ask you to adhere to a modest dress code,no shirts or tank tops etc. Thank you
17 November 2016|
AnswerShow all 3 answers
Response from Deena M | Property representative |
Hello, I wou slice to help but a few factors apply such as if you are Israeli and paying car or not and the room you requested. You have a few options. Go book through our website or call +972-3-5522220. If you do not get... More
15 September 2016|
AnswerShow all 4 answers
Response from shraga18 | Reviewed this property |
U have to make sure wean u book it should say breakfast including
Room Tips
"Pick an alternative hotel"
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"deluxe rooms only"
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"The best rooms are the corner rooms that are called deluxe."
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"If you are staying for Friday night ask for a room away far away from the Shabbat elevator as it beeps loudly..."
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