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Olive Tree Hotel

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577 Reviews from our TripAdvisor Community

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Showing 407: English reviews
McKinney, Texas
Reviewed yesterday NEW

Recent stay at this hotel near the Damascus Gate. When you travel outside of the United States... you are traveling outside of the United States so a different standard needs to be set. My room was like staying with a beloved aunt... not the Holiday Inn Express. It was great! The room was comfortable, clean, and the hotel itself was...

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Thank Travel4Bizz
Cleveland, Tennessee
Reviewed 6 days ago NEW

I visited with a tour group. It was a nice facility. The rooms were not as well kept as the hotel we visited in Tiberias, but the dining room was fantastic! The internet connection here was much better than our previous hotel. The bathroom in our room was small but sufficient. There was plenty of room for guests to lounge...

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Thank rwilliams2911
Dublin, Ireland
Reviewed 1 week ago

I spent a week in the Olive Tree Hotel and found it excellent. The room was comfortable, the food very good and the staff most helpful and courteous. It is extremely well located in the heart of Jerusalem, close to the Old City.

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Helpful?
Thank Pat H
OliveTreeHotel, Guest Relations Manager at Olive Tree Hotel, responded to this review

Dear Pat, Thank you for choosing the Olive Tree Hotel, and for taking a few minutes of your time to write us this wonderful review. We're very happy to see that you've enjoyed your stay with us on all levels. We hope to see you again in the future, and that you will recommend us to your family and friends....

Hampton, Nebraska
Reviewed 1 week ago

We stayed as part of a tour group and were very disappointed in the room. The bed was lumpy, there were no plug-ins in the bathroom, the room was old and out-dated. As we were part of a tour group, we were told that this was a 4-star hotel. In our opinion, this is NOT a 4-star, more like a...

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Thank Ruth P
Charlotte, North Carolina
Reviewed 1 week ago

As noted in other reviews, this is a hotel clearly concentrating on hosting tour groups. Since that what we "were", it was great. The food is very good, albeit buffet style for all meals. Service is very good- I was particularly impressed with that. We were there 4 nights w a group of 30 and they managed our stay very...

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Helpful?
Thank birda77
OliveTreeHotel, Guest Relations Manager at Olive Tree Hotel, responded to this review

Dear Guest, Thank you for staying at the Olive Tree Hotel, and also thank you for taking a few minutes of your time to write us this nice review. We're happy to read that you enjoyed your stay with us on most level, especially the service, location and food. Thank you for bringing our attention to the ATM problem, after...

Singapore, Singapore
Reviewed 3 weeks ago via mobile

I stayed at the Olive Tree for a week. Pluses: Room very clean even if furnishings was slightly tired. Sheets crisp and of good quality. Daily cleaning was conscientious with daily change of towels (even though I hung my towels up which in many hotels is an indication that you don't require a change of towels), replacement of disposable items...

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Thank Audrey1000
Milford, Ohio
Reviewed 3 weeks ago via mobile

Hard to believe anyone got a picture of hotel without tour buses in front. Hotel caters to bus tours and the 3 elevators are not at all able to handle the demand as hundreds of people try to catch the fleet of buses outside. The dining room staff are attentive but the food is lacking variety at a single serving(Asian...

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Helpful?
Thank KevinBetts
OliveTreeHotel, Guest Relations Manager at Olive Tree Hotel, responded to this review

Dear Kevin, First of all, thank you for choosing the Olive Tree Hotel, and thank you for taking the time to write us this review. We do have a variety of customers, including tour groups who generally leave early in the morning and come back from touring at the end of the day. We have 4 elevators and a service...

Loxahatchee
Reviewed 4 weeks ago via mobile

Visited Israel with a group from our church and this was the last hotel we stayed in at the end of the tour. Hotel shows it's age; beds were a bit hard; food definitely not something to write home about. Almost broke my neck slipping in the tub! Staff not very friendly. Not sure about the other hotels in the...

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Thank maneryder
OliveTreeHotel, Guest Relations Manager at Olive Tree Hotel, responded to this review

Dear guest, Thank you for staying at The Olive Tree Hotel, and thank you for taking the time to write us this review. We're sorry to read that you didn't enjoy your stay as much as our other guests, but every review is important to us so we can work on getting better. We will address the issues you brought...

Reviewed 4 weeks ago

The Olive Tree Hotel in Jerusalem is a beautiful treat to the eyes and provided a relaxing stay. It is well organized to handle the many tour groups that it hosted throughout our stay. The food was exquisite and well displayed, delicious and abundant. It is situated well in the city as a base for many trips of sightseeing. I...

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Helpful?
Thank Carol R
OliveTreeHotel, Guest Relations Manager at Olive Tree Hotel, responded to this review

Dear Carol, Thank you for choosing the Olive Tree Hotel, and for taking a few minutes of your time to write us this wonderful review. We're thrilled to read you've enjoyed your stay with us on every level, from the facilities and amenities, to the food, service and location. We hope to see you again in the future, and that...

Rowlett, Texas
Reviewed 3 November 2016 via mobile

My stay was great. What I enjoyed the most was the great service they provided. I felt welcomed and they would always go far and beyond. I want to thank Día and Rahaf for an amazing customer service! Thank you so much and I'm looking forward to staying again. I recommend this hotel.

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Helpful?
Thank ernielopex10
OliveTreeHotel, Guest Relations Manager at Olive Tree Hotel, responded to this review

Dear Guest, First of all, thank you for staying at the Olive Tree Hotel, and also for taking the time to write us this wonderful review. We're very pleased to read that you had an enjoyable stay and that you liked our customer service. Our top priority is our guest well being, so we're happy that we've succeeded in that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Free International calls to over 50 countries ... more   less 

Additional Information about Olive Tree Hotel

Address: 23 Saint George, Jerusalem 9720928, Israel
Region: Israel > Jerusalem District > Jerusalem > American Colony
Price Range: $136 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Olive Tree Hotel 4*
Number of rooms: 304
Reservation Options:
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Also Known As:
Olive Tree Jerusalem
Hotel Olive Tree
Hotel Style:
#16 Romantic Hotel in Jerusalem
#21 Luxury Hotel in Jerusalem
#28 Business Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Olive Tree Hotel staff and other travellers.
20 questions
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Jackson, Mississippi
Portland, Oregon
2 months ago
Cincinnati, Ohio
over a year ago
1 month ago
La Mirada, California
1 month ago

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Questions? Get answers from Olive Tree Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Business center on the lower level. Nice bar area. Rooms in the front have some street lighting.”
 of 5 bubbles Travel4Bizz, 7 Dec 2016 | Read review
“We didn't have a choice as to which room we got.”
 of 5 bubbles ruthp841, 26 Nov 2016 | Read review
“South east view for the old city”
 of 5 bubbles AG1183, 20 Oct 2016 | Read review
“Ask for a room with a balcony”
 of 5 bubbles nancyefl, 17 Oct 2016 | Read review
“I think some of the rooms had balcony access if this works better for you.”
 of 5 bubbles OfWolf, 13 Sep 2016 | Read review
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