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Grand Court Hotel

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Grand Court Hotel
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1,016 Reviews from our TripAdvisor Community

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Showing 625: English reviews
Tel Aviv, Israel
Reviewed 4 weeks ago

We came here for famely birthday last Shabat. The location of the hotel is great, two minets from the light train station. The hotel is very clean. The rooms are large and clean. Custoner service is fast and great. Modern style hotel. There is free wifi. The food was excellent. For sure we will come back staying in this hotel.

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Helpful?
Thank shonit23
Edmonton, Canada
Reviewed 18 January 2017

Very good location for old and new Jerusalem. The hotel is very busy. The rooms are large and quiet. Customer service is great. A front counter staff member spent half an hour fixing a sim card on my phone and got it to work. Food is good. There is free wifi. Lots of outlets, a/c works, and the bed is...

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Thank NikoliGogol
Ottawa, Canada
Reviewed 15 January 2017

The location of the hotel is an easy 5-10 minute walk to Damascus Gate of the Old City. There isn't too much in the way of restaurants immediately close by but many are still within walking distance. There is also a Light Rail Transit just around the corner from the hotel that we used. The area feels safe and you...

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1Thank Rodin C
Grandcourt H, Front Office Manager at Grand Court Hotel, responded to this review

Dear Rodin, Thank you for your review. We're very glad that we had you as a guest in our hotel. We took your complains to our attention and we're doing our best to improve our Wi-Fi and the morning staff in the buffet. I am very pleased you were satisfied with our front desk staff. Hope to see you again...

Palo Alto, California
Reviewed 14 January 2017 via mobile

Excellent location, food and bar was lively. Came here for birthright and it was the best place that we stayed. It is close to the market and a short drive to the old city. I plan on coming back and staying again

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Thank jgans
Englewood, Ohio
Reviewed 9 January 2017

Excellent! Food is great. Customer servicing is superb. Even the Chef goes out of his way to make customers happy. I highly commend Firas Hawa, and his associates, Tariq Hiji and Ameer. They were just so good to us. We very much enjoyed our stay. THANK YOU GRAND COURT HOTEL! YOU ROCK!

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Thank nitosdobles
Toronto
Reviewed 4 January 2017

We stayed at this hotel for 4 nights in December 2016. The heat was broken. When we complained, they fixed it. The cleaning staff smoked in the room. When we complained they told us they will spray the room, right before we were going to bed. This was unacceptable. It seemed that the room hadn't been cleaned for ages. We...

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Thank Oliverkatz
Grandcourt H, Front Office Manager at Grand Court Hotel, responded to this review

Dear Oliverkatz, Thank you for your review. We are very sorry to hear about your late experienced at our hotel. These issues do not match our hotel standads. We will do our best to improve our services. We hope to see you in the future and show you the real service we got. Thank you Guy Bublick F O M

Tel Aviv, Israel
Reviewed 2 January 2017

Had a wonderful time over the new years period. Great atmosphere throughout the hotel and staff is extremely attentive and welcoming. Beautiful room and well maintained facilities. Always a pleasure and looking forward to my next visit!

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Thank david_cohen
Reviewed 31 December 2016 via mobile

We stayed at this hotel in 2009 and again in 2016. Rooms are adequate and clean. Breakfast selections are varied, but they did not seem to be ready on any day at their opening time. We chose to go later than posted to ensure that everything was ready. Staff was nice, but often they did not understand the question so...

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Thank Alex and Robin G
Manchester, United Kingdom
Reviewed 30 December 2016 via mobile

I found the staff very helpful in this establishment. The rooms were clean and comfortable The food was excellent We stayed over shabbat and the kotel and sites in mea shearim were in walking distance. We had a great time.

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Thank aellituv
Grandcourt H, Front Office Manager at Grand Court Hotel, responded to this review

Dear guest, Thank you for taking the time to post your wonderful review. I will have to agree that we do have a great staff and it pleases me very much that you have enjoyed our services . It is so very nice to hear such nice and warm words about our hotel, location and our beautiful city. Looking forwards...

Reviewed 26 December 2016 via mobile

We came to visit jerusalem and we always choice the best hotel in city the rooms are very clean, we had a wonderful service the reception are very kind and worked hard to give us the perfect service !!!

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Thank Abeer S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Grand Court Hotel is located in the heart of Jerusalem, walking distance from the Old City and modern city center. The hotel boasts 442 luxurious rooms and suites, which are lavishly furnished and equipped with modern conveniences. Hotel highlights include free Wi-Fi and computer stations, a beautiful outdoor pool, relaxing garden terrace, authentic Israeli breakfast buffet, and lounge bar. The Grand Court also offers banquet facilities and free parking. ... more   less 

Additional Information about Grand Court Hotel

Address: 15 St. George Street | P.O. Box 280, Jerusalem 91002, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: $183 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Court Hotel 4.5*
Number of rooms: 442
Reservation Options:
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Also Known As:
Grand Court Jerusalem
Hotel Grand Court
Grand Court Hotel Jerusalem
Hotel Style:
#19 Business Hotel in Jerusalem
#29 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Grand Court Hotel staff and other travellers.
17 questions
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Questions? Get answers from Grand Court Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't choose higher floor for you can get to the restaurant quickly.”
 of 5 bubbles 528shawns, 5 Feb 2017 | Read review
“Rooms on the 4th. floor are quieter.”
 of 5 bubbles shonit23, 21 Jan 2017 | Read review
“beautiful hotel, very accessible, good food, great service / friendly staff -- look for Firas. Small gym. Lovely swimming pool.”
 of 5 bubbles nitosdobles, 9 Jan 2017 | Read review
“Book a real 5 star hotel when staying in Israel”
 of 5 bubbles Oliverkatz, 4 Jan 2017 | Read review
“Ask for room not facing the major street.”
 of 5 bubbles Stu099, 8 Dec 2016 | Read review
5 of 5