Jerusalem Castle Hotel
24 Abarbanel, Jerusalem 9247707 Israel
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About
#30 of 96 B&Bs / Inns in Jerusalem
Location
Cleanliness
Service
Value
The Jerusalem Castle Hotel is a brand new 24 room hotel, we are located on a quiet street just a short walk away from Jerusalem's major sights, city centre, restaurants and shopping district. Each boutique room contains all you need for comfortable, good night's sleep and more, with King size beds, a modern bathroom and shower with free toiletries. Each room also has a private balcony and seating area. There is a 24 hour reception and parking available on request.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Airport transportation
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Wifi
Sun terrace
Ironing service
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Private balcony
Refrigerator
Flatscreen TV
Bath / shower
Safe
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighbourhood
Quiet
Languages Spoken
English, French, Russian, Spanish and 2 more
Location
89Good for walkers
Grade: 89 out of 100
36Restaurantswithin 0.5 km
16Attractionswithin 0.5 km
24 Abarbanel, Jerusalem 9247707 Israel
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181Reviews4Q+A25Room tips
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Looking at their website, my family and I pictured a nice hotel with a good service, located in a quite neighborhood. The neighborhood was fine, close to the old city, but the hotel lacked of everything else. The breakfast did not exist: there was no hot coffee and there wasn't much food and once it finished they didn't replace it. The staff was not very helpful and they didn't make our beds up. The room was okay, but the wardrobe was very very very small and in the bathroom we couldn't open the cold water because the tap was stuck. Also the shower was full of rust.
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
This hotel was in a great location. The neighborhood is very quiet and safe. There are plazas close enough for food. The hotel room itself is very simple and small. Only two floors. The bed was extremely comfortable which is what you need for a long day visiting Jerusalem. The bathroom had small ants after the shower. I didn’t mind them because I only stayed one night and they disappeared when there was no water present. I would recommend this hotel to a friend and also I would stay there again.
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Date of stay: July 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
It’s a cute little hotel with nice balconies in a beautiful suburb area. Staff are very friendly and helpful. However it’s a good 15-20 minute walk to any of the main sights in Jerusalem and when it’s hot you will need a taxi.
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Date of stay: May 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We stayed here for our 7th Anniversary. Very easy walk of about 22 minutes to the Old City. The room was nicely decorated but small. We kept stubbing our toes on the metal bed foot when exiting the bathroom. The balcony looked out onto a building site. The stay was mostly positive but would have been better if breakfast was more appetising and better value for money. However, we worked around it and bought cereals and other provisions as there was a fridge in the room. There was tea and coffee making facilities. You could top up on hot drinks in the reception area. The first receptionist was very friendly and welcoming. Those that came afterwards were not very customer friendly at all those were the negatives. The rooms were cleaned everday and the hot water in the shower was lovely especially after a long day out. So perfect to reach the points of interest. There are supermarkets 20 to 15 minutes away. Improvement in the customer care and breakfast very much needed.…
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Date of stay: March 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed here for two nights as it was an easy walk to the old city. There was parking out front, which is metered but can be paid from through the phone. The front desk can help. Room was very basic, but comfortable. There was clean sheets and towels.
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Date of stay: April 2018Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We chose this hotel as it was close to where we had to be the next day and stayed for one night. It's on a quiet street. We found the staff were helpful, they went out of their way to accommodate requests. The room was pleasant and clean. We walked in the evening to the market, which was very lively. We would stay here again.
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Date of stay: November 2018Trip type: Travelled as a couple
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The room was small, but offered a balcony which looked nice at first sight. Then we noticed that the balcony door could not be closed. Given the fact that the area was very safe that was a minor problem, but: It turned out to be not the only problem. There was no cleaning even after we asked for it. The staff wasn‘t too motivated and the breakfast is also nothing special. You can‘t expect luxury when you pay 70€, but this is not a good deal.
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Date of stay: November 2018Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We stayed here for 3 nights with breakfast included. Given key to room and on entering hadn't been cleaned from the previous occupiers, it was quite late. Given another room which was confirmed as being noisy but on inspection was filled with cigarette smoke. We were advised that our original room would be sorted while we went out. On return room was tidied up but not that clean and the garden door couldn't be locked! Bedroom was OK, small but comfortable. The bathroom needs updating. Breakfast was a not breakfast, couple of croissants and cornflakes with orange juice and hot drinks all on shelves at the side. Others were surprised at how little was available. Couple of members of staff were completely uninterested in looking after the guest and if you didn't ask for items to be replenished, as none left, they wouldn't bother. Won't be going back to this hotel again. When away I always look forward to going back to the hotel after a day exploring, to relax, freshen up and then go back out for the evening but I didn't want to go back to the hotel so stayed out as much as possible. Not what I want when away!…
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Date of stay: November 2018Trip type: Travelled as a couple
Cleanliness
Service
Sleep Quality
Room Tip: Lots of works going on around the hotel so no room is a good room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We had an amazing time at the Jerusalem castle hotel , we found the staff to be really friendly and helpful. The hotel was in a perfect location for walking into town or a 15 minute walk to the old city. I would definitely recommend .
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Date of stay: October 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed at the Jerusalem Castle Hotel for a week in October. It had good points and bad points but it should be avoided for the time being pending completion of extremely noisy construction work at the next door property. Building work in Israel is permitted to start from 7 am, and in our experience there was often significant noise (enough to wake us up) from 6.15 or 6.30 am. We thought we were getting a superior room with a balcony, and as we were staying for a whole week assumed we would get something reasonable. We found that we were in Room 217, at the end of the corridor, which was the closest room on our floor to the construction work. The balcony was bare, devoid of shade, and right by the noise of the construction work. Our room was extremely small, probably the smallest we have ever stayed in. On the plus side, it did have lots of shelves, and a fridge, so we did have somewhere to put stuff, but there were no cupboards/closets, and only minimal (three hangers) hanging space. The bathroom was also very small, and the basin was egg shaped, presumably to provide some modest area for putting toiletries around it, under the lip of the outside edge of the basin. With its curved sides, and poor controls on the mixer tap, I never mastered how to avoid having the water splash all over the toiletries and over me when I had the tap on. The shower was just about ok, but hard to adjust in terms of the angle of flow. Breakfast was pretty grim. Instant coffee and a modest collection of tea bags. On one morning the manager brought in a proper 2 litre plastic bottle of orange juice. On all other mornings, it was a sweet and sickly orangeade rather than proper orange juice. Most mornings, there were some proper fresh croissants and pains chocolats, but on both Friday and Saturday these were stale and unpleasant - perhaps understandably for Shabbat in Jerusalem but not on Friday. And there was not much rush to clear away dirty plates or wipe tables as people vacated them during breakfast. One always had to ask - or ignore them. The front desk staff were mostly affable and helpful, doing print-outs to provide directions when we were walking to places within town. Management seemed a bit haphazard, in terms of the cleaning. One day our room was just ignored and not cleaned at all. Other days we returned to find the cleaner had left his mops and cleaning fluid in our room. We asked for a second hand towel as well as our threadbare larger towels. Some days we got our second hand towel, some days not, it seemed random. Sometimes we were endowed with spare toilet paper, sometimes they took it away again. We needed a taxi for the airport on the Sunday when we left. It is difficult in Israel, as Nesher have a monopoly, and if they dont answer the phone on Saturday evenings for booking for the following day it is not the hotel's fault. But when I asked what they normally did on Saturday evenings, because presumably they had clients leaving most Sunday mornings, the manager flew into a rage and started using four letter words at me - not something I have often experienced in adult life (I am 67). The plus points for the hotel, if the construction work ever finishes, are the location, in a nice , otherwise quiet road in Rehavia, the most pleasant area in central Jerusalem, within walking distance of the best restaurants and the Old City. There are some nice coffee and sandwich places very close, and also plenty of synagogues if one is there over Shabbat and looking for a nearby service. In the meantime, until the construction work is over, the hotel is best avoided, and in any case, clients staying there might do best to ensure they have their own coffee/tea and orange juice. I would suggest that third party confirmation is needed about the construction work, rather than just relying on what the hotel might suggest. We were deeply unhappy at the fact that our room was tiny and noisy, which overshadowed the whole of our stay in one of the world's most special of places.…
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Date of stay: October 2018Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Avoid the construction work side - but it will still be very noisy
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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LOCATION
IsraelJerusalem DistrictJerusalem
NUMBER OF ROOMS
24
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Frequently Asked Questions about Jerusalem Castle Hotel
Which popular attractions are close to Jerusalem Castle Hotel?
Nearby attractions include The Second Temple Jerusalem Model (0.4 km), The Jerusalem Great Synagogue (0.4 km), and Jerusalem Baptist Church (0.5 km).
What are some of the property amenities at Jerusalem Castle Hotel?
Some of the more popular amenities offered include free wifi, airport transportation, and meeting rooms.
Which room amenities are available at Jerusalem Castle Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at Jerusalem Castle Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Jerusalem Castle Hotel?
Conveniently located restaurants include Cafe Yehoshua, Tacos Luis, and Mistabra.
Does Jerusalem Castle Hotel have airport transportation?
Yes, Jerusalem Castle Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Jerusalem Castle Hotel located near the city centre?
Yes, it is 0.6 km away from the centre of Jerusalem.
Which languages are spoken by the staff at Jerusalem Castle Hotel?
The staff speaks multiple languages, including English, Spanish, French, Russian, Arabic, and Hebrew.
Are there any historical sites close to Jerusalem Castle Hotel?
Many travellers enjoy visiting Old City of Jerusalem (1.8 km), Temple Mount Sifting Project- HaMasu'ot Lookout (3.6 km), and Western Wall (2.1 km).
Is Jerusalem Castle Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.