The Setai Tel Aviv
22 David Razi'el, Tel Aviv 6802919 Israel
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US$469
Free cancellation until 14/12/22
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Full view
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Room & Suite (175)
Pool & Beach (99)
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Individually wrapped toiletries
Updated 11/09/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/09/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#48 of 161 hotels in Tel Aviv
Location
Cleanliness
Service
Value
Travellers' Choice
Situated along the Mediterranean Sea, Tel Aviv coastline and Jaffa Port, The Setai Tel Aviv is a prestigioushotel offering sophistication and tranquility at the crossroads of modern and ancient Tel Aviv-Jaffa. Housed within a historic Ottoman building, once used as a jailhouse, The Setai Tel Aviv offers an enviable entryway to the wonders of the Jaffa Port, Tel Aviv’s full beach coastline and steps away from the city’s bustling boulevards and urban hub. We would like to inform you about the update of hotel services during this period Thank you for choosing to stay with us, we know these are not easy times and hope to enjoy your time in the best way for the opening of the hotel, We have changed and adapted the hotel in accordance with the work procedures of the Ministry of Health in order to ensure you the safest vacation. At the hotel you will find accessible means of protection for the benefit of guests and staff - gloves, masks, alcohol, etc., in the rooms and public areas. The Setai Tel Aviv Hotel was awarded a purple certificate Food and beverage services: Breakfast on Sundays-Thursdays will be served between the hours: 07:00 - 11:00 Breakfast on Fridays will be served between the hours: 07:00 - 12:00 A dairy menu will be served in the lobby from 11:00 - 22:00 The pool buffet will be active between the hours of: 12:00 - 17:00 On Fridays, a traditional dinner will be served, a Jewish menu with the best ingredients. Room service - a dairy menu will be served. Reservations On Sundays and Thursdays, accommodation can be booked on a bed and breakfast basis only. On Fridays, accommodation can be booked on a half-board basis. The business lounge, sauna and hammam services are inactive. * The information and hours of operation are subject to change at any time by the hotel management and in accordance with the guidelines of the Ministry of Health and government ministries.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Airport transportation
Business Centre with Internet Access
Paid public parking nearby
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Telephone
VIP room facilities
Bottled water
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL STYLE
Historic Hotel
Luxury
Languages Spoken
English, French, Russian, Arabic and 1 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
129Restaurantswithin 0.5 km
65Attractionswithin 0.5 km
Contact
22 David Razi'el, Tel Aviv 6802919 Israel
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650Reviews10Q+A44Room tips
Reviews
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We had a fantastic stay, from the personal service from Alex, to the rich breakfast and the superb pool. The best hotel in Israel, both in term of service and in terms of location and proximity to Jaffa's trendy flea market and it's restaurants, to Neve Tzedek and the beach. Highly recommended!
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Date of stay: June 2022Trip type: Travelled on business
Helpful
Response from Alex Arfi, Guest Services / Front Office at The Setai Tel Aviv
Responded 3 days ago
Good morning, we thank you for your kind words that we will share with our team and we thank you for choosing the Setai Tel Aviv. We hope to welcome you back soon to your new Tel Aviv's home
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This was the second time we had stayed at the hotel this year and once again the service was excellent. On our previous visit in winter we were not able to enjoy the outside areas but combined with the excellent service this added to our enjoyment and any issue was dealt with efficiently Elizabeth the concierge assisted us on both stays and merits special mention We look forward to returning
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Date of stay: June 2022Trip type: Travelled with friends
Helpful
Response from Alex Arfi, Guest Services / Front Office at The Setai Tel Aviv
Responded 3 days ago
Good morning, we thank you for your kind words that we will share with our team and we thank you for choosing the Setai Tel Aviv. We hope to welcome you back soon to your new Tel Aviv's home
Read more
I will never recommend this hotel to anybody! We had such a horrible experience at a so-called luxury hotel. My husband and I wanted to celebrate his birthday at the spa so I booked him a day with enjoying the facilities including the pool and spa treatments for the both of us. Over the phone the lady was very helpful but upon arrival everything went South. We pull up to the hotel with our car to be told that there is no parking for people that are coming to enjoy the hotel for the day plus they have a very limited parking for a hotel guess also so not every hotel guest gets to park at the hotel. I don’t understand how a luxury hotel does not inform hotel guests beforehands that they’re not going to be able to park or not give them in an option to at least the valet car and the most crowded area in Tel Aviv. We had to go looking for parking which took us around 25 minutes and then had to walk in 40° heat to the hotel. Arriving to the hotel exhausted we head down to the spa. The lady at the checking guess was absolutely horrendous! I never met someone that works in customer service be so rude! She started still giving me other prices than I was given over the phone telling me that amenities weren’t included and started arguing with me and making me feel stupid on even coming there! All I wanted was to have a fun day with my husband for his birthday ! Needless to say Oscar having this horrible experience we decided to give up our day at the spa and ended up going to a different hotel which was the best decision we made that day! When you hold yourself to such a high standard to call yourself a luxury chain/a luxury hotel you need to first of all make sure your customers are happy and secondly know to resolve issues when you have them not causing more problems! Luckily enough there are very large amounts of nice hotels in Tel Aviv to enjoy a day at the spa without having to go through this horrible experience !…
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Date of stay: June 2022Trip type: Travelled as a couple
Helpful
Extremely Bad Spa Experience I was visiting with my wife from Los Angeles We close had of time spa day for my birthday We ask for a spa with breakfast They told us we can only do spa and facilities we said ok when we arrive to enjoy the sun and stay in the pool They told us we need to pay extra 300nis to get inside They were super rude and not friendly We try to explain them that we ask to use the pool and also to include breakfast They also didn’t let us use the parking because we only using the spa Eventually they try to charge us 500nis extra Didn’t feel like a luxury hotel or experience We had to leave and go to different hotel (Carlton Tel Aviv highly recommended) Very bad experience don’t go there They will try to hassle you for more money
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Date of stay: June 2022Trip type: Travelled as a couple
Helpful
From the time we arrived at the hotel ,to the time we left , we were treated as if we were the only guests staying , a faultless ,comfortable, polite experience. The general areas were spotlessly clean,
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Room Tip: i don't believe room choice would change our experience, we had a Jaffa city view
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Helpful
Response from Alex Arfi, Guest Services / Front Office at The Setai Tel Aviv
Responded 3 weeks ago
Good morning, we thank you for your kind words that we will share with our team and we thank you for choosing the Setai Tel Aviv. We hope to welcome you back soon to your new Tel Aviv's home
Read more
Beautiful building, location. Cannot be better. But the price you pay is not in balance with the quality/service you get : friendliness of staff is different pending wearing a t-shirt arriving from a long flight vs in a suit going to work, quality of room and furniture (holes in the sheets of the bed), variability in cleaning of room, no one picks up telephone while dialling out of the room for service (went down and people were chatting at reception). This is a high price level so please get your act together to play in that league,
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Date of stay: May 2022Trip type: Travelled on business
Helpful
Response from Alex Arfi, Guest Services / Front Office at The Setai Tel Aviv
Responded 25 May 2022
Good morning, we thank you for your kind words that we will share with our team and we thank you for choosing the Setai Tel Aviv. We will also work on your comments below to improve the guest experience. We hope to welcome you back soon to your new Tel Aviv's home
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Great location near to the Old Port and in Jaffa, and adjacent to to sea front. A great 3 nights. Mediterranee bar was out of action with water jet cleaning followed by sanding - which was a shame but didn’t spoil the opportunity of enjoying the pool with great views of Tel Aviv.
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Date of stay: May 2022Trip type: Travelled as a couple
Helpful
Response from Alex Arfi, Guest Services / Front Office at The Setai Tel Aviv
Responded 18 May 2022
Good morning, we thank you for your kind words that we will share with our team and we thank you for choosing the Setai Tel Aviv. We hope to welcome you back soon to your new Tel Aviv's home
Read more
We arrive to the hotel in the middle of the week, the staff was very helpful and friendly during check-in. The room is bigger than what I would expect, very clean and comfortable . We used the SPA which was great and also the pool looks great (was a bit cold to get into the water). Breakfast is huge with so many options you will need a few days to taste all. A place I will return too.
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Date of stay: May 2022
Value
Service
Sleep Quality
Helpful
Response from Alex Arfi, Guest Services / Front Office at The Setai Tel Aviv
Responded 18 May 2022
Good morning, we thank you for your kind words that we will share with our team and we thank you for choosing the Setai Tel Aviv. We hope to welcome you back soon to your new Tel Aviv's home
Read more
Fabulous modern, boutique hotel. Loved my room with an ocean view. Used the spa and the fitness facilities. Amazing over the top breakfast. First class service from everyone that worked at the Setai. Also enjoy walks along the walkway with an active beach and ocean with surfing and other water activities. I highly recommend the Setai Tel Aviv!
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Date of stay: May 2022Trip type: Travelled on business
Helpful
Response from Alex Arfi, Guest Services / Front Office at The Setai Tel Aviv
Responded 14 May 2022
Good morning, we thank you for your kind words that we will share with our team and we thank you for choosing the Setai Tel Aviv. We hope to welcome you back soon to your new Tel Aviv's home
Read more
Bar review only. Nothing special. “Handcrafted cocktails” involved bartender reading off card how to make Manhattan and Old Fashioned. And then making them incorrectly. No garnish in drink. Expensive at that and used well liquors. Go elsewhere.
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Date of stay: May 2022Trip type: Travelled as a couple
Helpful
Response from Alex Arfi, Guest Services / Front Office at The Setai Tel Aviv
Responded 11 May 2022
Good evening, we thank you for your feedback and we will make sure with our team to improve it. We thank you for choosing the Setai Tel Aviv. We hope to welcome you back soon.
Read more
PRICE RANGE
US$492 - US$717 (Based on Average Rates for a Standard Room)
LOCATION
IsraelTel Aviv DistrictTel Aviv
NUMBER OF ROOMS
120
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Claim Your Listing Frequently Asked Questions about The Setai Tel Aviv
Which popular attractions are close to The Setai Tel Aviv?
Nearby attractions include Maskit (0.3 km), Sorcerers Night (0.3 km), and Jaffa Old City (0.08 km).
What are some of the property amenities at The Setai Tel Aviv?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Setai Tel Aviv?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Setai Tel Aviv?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Setai Tel Aviv?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to The Setai Tel Aviv?
Conveniently located restaurants include Onza, Jopea Kitchen Bar, and OCD Restaurant.
Are there opportunities to exercise at The Setai Tel Aviv?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Setai Tel Aviv have airport transportation?
Yes, The Setai Tel Aviv offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Setai Tel Aviv?
Yes, dry cleaning and laundry service are offered to guests.
Does The Setai Tel Aviv offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Setai Tel Aviv?
The staff speaks multiple languages, including English, French, Russian, Arabic, and Hebrew.