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Andromeda Hill Holiday Suites

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Andromeda Hill Apartments & Spa 38, Yefet, Tel Aviv 6813011 Israel
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About

#103 of 142 hotels in Tel Aviv
Location
Cleanliness
Service
Value
Set in the heart of Jaffa, a 5-minute walk from Jaffa Port, Andromeda Hill Holiday Suites is built on an ancient buttress and features a gym and swimming pool. Apartments at Andromeda Hill are air conditioned and spacious. They each have a fully equipped kitchenette with kettle, fridge and iron, plus free internet access. Some have balconies and city views. Andromeda Hill is a closed apartment complex with 24-hour surveillance. It has a free car park. The apartments are a 5-minute walk from Old Jaffa and the Jaffa Archaeological Museum.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Spa
Non-smoking hotel
Laundry service
Self-serve laundry
Parking
Wifi
Sauna
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Room features
Air conditioning
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
77Reviews3Q+A13Room tips
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shinCph wrote a review Dec 2019
Odense, Denmark8 contributions
+1
For the positive side - Central location in Jaffa, parking and square meter price. Friendly stuff on the phone On the other side: Apartment is not very well maintained, rather well worn. Not cozy in anyway ... Not enough warm water for 3 to shower Cleaning is very basic, board and windows were not cleaned for a while. No where to hang jackets or bags.
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Date of stay: December 2019Trip type: Travelled with family
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VaderUK wrote a review Nov 2019
1 contribution
On paper (and web) all seems to be fine, great location, free car park, nice views and surroundings (as in the photos) and, considering the overinflated hotel prices in Tel-Aviv, it is fairly good value. However, while the spacious 3 bedroom apartment was quite well equipped, the tired interior and (the well located) balconies and windows require urgent refurbishment/maintenance and a regular clean up.
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Date of stay: November 2019
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Sleep Quality
Room Tip: Higher West facing rooms have a better views
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Shari wrote a review Mar 2019
11 contributions4 helpful votes
+1
Jaffa is a beautiful city and so we choose this property for it's location for our annual Women's Weekend. Were we ever sorry that we did! The only good things we had to say about the property was the location and the facade of the complex. The apartment was filthy and stunk of smoke (although we specifically requested one of the advertised non-smoking rooms). There was an outside patio featuring parts of a dead bird scattered about, a broken lounge chair, and a wet, smoked cigarette on the table. The living room had old, lumpy, dirty furniture and there was a hole in the wall. Our apartment had 3 bedrooms. One bedroom didn't have heating or air conditioning, and the bedside table lamps didn't have an outlet to plug into. Upon complaint, I was brought a spiral heater but as the outlet was above my head, I needed to request 2 extension cords in order to plug it in. The kitchen area was dirty and sticky, and it was clear that upkeep was low priority. We were told that the apartment comes with 2 marked parking places, and we were warned to park only in those two spots. But upon trying to find the spots, it became clear that they were taken. Turns out that the manager and a friend of his had taken the spots and we were told to park one of the cars on the ramp going down to the parking area, near a No Parking sign. During the day, we got an indignant call to rush back and move the car, after being told to park there! The management was nasty and unavailable after 5 PM on Thursday except by phone. In short, the apartment was on the level of a poorly kept youth hostel, at the price of a pricey hotel, and the management should all be fired. Cross this one off of your list - consider yourselves warned!
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Date of stay: March 2019
Rooms
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Trip type: Travelled with family
Room Tip: Don't go here!
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1 Helpful vote
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Brynn wrote a review Mar 2019
18 contributions1 helpful vote
First the positive: the location is fabulous, the sheets were clean and many towels were provided. The guard at the front is very sweet and helpful. It is a pity he is not the manager, since he would do a far better job than Lynn, the woman who oversees the place. The apartment was tired and maintenance of the apartments indifferent at best. But what really shocked us was the response we received when we expressed our disappointment to Lynn. We complained of a lumpy couch, impossible to sit on, and were told that she had no other rooms, and that "if we didn't like it, we could go elsewhere." I wish that we could have but it was a bit late in the game for that. When we asked what sort of compensation she could offer to ensure customer satisfaction, her response was clear: "nothing." When she overheard me saying something sarcastic to my sister about the fact that the management headquarters was well kept enough, as compared to the apartments, and that they clearly knew how to take care of themselves, she screamed that "she didn't like my attitude." She then suggested that maybe my unreasonable expectations came from the fact that I was used to hotels and that a rental flat is not a hotel. Ironic, since I only ever stay at rental flats, and the last one that we stayed in in Jaffa was state- of- the art, with helpful management, and cheaper than Andromeda Hills (next time I will not try something new once I have found something exemplary. If it ain't broken, don't fix it.) My sister and I then decided to creatively trouble shoot, since Lynn was not capable of it, and suggested that she bring some chairs from the headquarters to our flat, so that we would have something to sit on. In the end, Lynn decided to switch us into the flat next door, since those renting it had not yet arrived. In spite of the all- pervasive stench of cigarettes in the second flat, and numerous other seedy aspects as well, we chose this second option, hoping to air it out (which of course didn't entirely work.) We would not have expected this sort of rudeness and poor customer service at 600 nis per night, or for that matter, at 100 nis per night: at 1,200 nis per night, it was beyond shocking.
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Date of stay: March 2019
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Location
Service
Trip type: Travelled with family
Room Tip: Don't choose a room at all. Don't come here.
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Sofi NS wrote a review Mar 2019
Athens, Greece11,151 contributions3,321 helpful votes
+1
Reviews for Andromeda Hill are mixed and that heavily depends in your expectations. I will try to present the pros and cons of the place and each one can make their own mind. Let's count: 1. Location. In the middle of old Jaffa is just a few hundred meter within everything. You have a couple of restaurants and mini markets just 100m away from the gate and everything else is within 10-15 min walk. The old city and the galleries, bars, restaurants, the promenade etc. 2. Connection. It is fairly easy to find a taxi if you stand on the intersection of Yefet and Luis Pasteur. Alternatively you walk by the clock tower, 600m away and find plenty. There is one bus that drops you off right outside Andromeda if you come from downtown (no 10) and another one that pick you up some 200m away and takes you downtown to Savidor train station and bus yard. Alternatively you walk about 1 km down to Yerusalem boulevard and a whole bunch of buses take you downtown. Mind you that public transport stops from Friday evening till Saturday evening and that Yerusalem boulevard will soon be close due to tram works. 3. Parking. Each apartment has a designated parking spot on the underground garage. The first time might be better if someone shows you your spot but you'll get around. Mind you that unlike most the world level -1 is deeper than level-2. 4. Reception. Is is open workdays only, Sunday to Thursday 9.00 to 17.00. If you need something outside these hours tough luck. 5. Amenities. The pool, the kids playroom, sauna, pool table and gym are good and you can spend your time there if you wish. The surrounding is also OK. 6. Housekeeping. That is really the low point in Andromeda Hill. The time that they come is inconsistent as well as their services. Sometime they just pick the trash (luckily on -1 you can dumb them yourself), sometime they forget to change linens, mopping is just a joke and don't even look below the bed and the sofa. It is really disappointing, next to filthy. Apparently the workforce takes a really relaxed approach towards their role. Unfortunately that is way below the cleaning standards of similar expensive establishments around the world. Did I say expensive? Yes it is. Estimate some 3,000 USD per month for below par services. 7. Rooms. There are different blocks (11 I believe) and they seem to have different standards of interior decoration. Andromeda opened around 2000 to the public and apparently the furniture, the bathrooms and the white appliances were already dated when installed. Most of the 2-bedroom apartments feature gas oven and stovetop, a refrigarator and a washing machine. Some of the studios do not have a washing machine. The balcony doors tend to leak when there is heavy rainfall and water forms ponds on the floor. The closet, the iron board, the iron itself all are quite old. The staff and the technicians are quite helpful when you gave a problem with internet, boiler, appliances but is only so much they can do when dealing with old and dated furniture and equipment. Overall for one or two days might be OK but for longer period is not my taste. Is up to you.
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Date of stay: January 2019
Rooms
Service
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Trip type: Travelled with family
Room Tip: block 1 or 2
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4 Helpful votes
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PRICE RANGE
US$155 - US$216 (Based on Average Rates for a Standard Room)
LOCATION
IsraelTel Aviv DistrictTel AvivEl Ajami
NUMBER OF ROOMS
30
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Frequently Asked Questions about Andromeda Hill Holiday Suites
Which popular attractions are close to Andromeda Hill Holiday Suites?
Nearby attractions include Sorcerers Night (0.5 km), Nalagaat Center (0.2 km), and Jaffa Old City (0.5 km).
What are some of the property amenities at Andromeda Hill Holiday Suites?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Andromeda Hill Holiday Suites?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
Is parking available at Andromeda Hill Holiday Suites?
Yes, free parking is available to guests.
What are some restaurants close to Andromeda Hill Holiday Suites?
Conveniently located restaurants include Onza, Basma Coffee, and Abu Hasan / Ali Karavan.
Are there opportunities to exercise at Andromeda Hill Holiday Suites?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Andromeda Hill Holiday Suites?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Andromeda Hill Holiday Suites?
Many travellers enjoy visiting Ben-Gurion House (4.1 km), Bet Bialik Museum (6.6 km), and The American Colony Quarter Tel Aviv (1.1 km).
Is Andromeda Hill Holiday Suites accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.