Had a horrible stay at this place this week. The rooms are tiny - I mean the smallest rooms they can cram a bed into (see pic) It’s clearly a tourist hotel they are unprepared for business travellers - everything is so time consuming and manual (it took days to get my laundry back) They say they have a 24 hour reception but in my experience they don’t - I was left waiting outside for half an hour whilst the person decided to let me in Overpriced also $260 per night for a wine room no thanks not again there’s much better in tel aviv
The boutique Shalom & Relax hotel is a jewel in Tel Aviv: 2 minutes walk to the seaside by crossing a green park, no noises in the room, new and well maintained furniture, a refreshing terrace overlooking the sea, a welcome drink, a delicious and varied breakfast, free towels and water in the morning. a much appreciated 2-hours snak in the afternoon!. The room not so big, but enough for 2 persons. The courtesy of the staff is a plus to make a holiday at its best. Congratulations for the superb hotel management and the friendly care of guests. A not-to-be-missed spot in Tel Aviv.
We stayed there based on a guide recommendation and reviews. We booked 3 nights. Upon checking in I asked the desk person for a non busy room. We were with another couple. Both of us were put in room street side on a main drag. The next morning the other couple was packed to leave. I had to talk them off the ledge. They changed our rooms and it was better. The superior rooms we booked were fine. The staff is very nice. The breakfast and happy hour are nice. The location across from the Hilton is fine.
Never mind the room, the bathroom, the lobby, or the breakfast. The main traveler requirements are cleanliness and a good sleep. Due to a flight delay and thus a long travel day, we checked in in the early evening, myself being too tired to go up to the room assigned to us before having our luggage moved. Later on, imagine our surprise when we found out that there was either no double glazing or no sealing of the windows - with our room facing the very busy Hayarkon street (Tel Aviv's main seaside hotel row) the strong noise of cars, buses, motorcycles, etc. only abated well after midnight to resume before 6 AM in the morning. Even worse was the management's reaction to my complaint, namely "some guests like the noise". An apology was only forthcoming after I raised my voice. With this kind of attitude, it doesn't matter much that they "graciously" agreed to change our room. To be avoided. …
I stayed 9 days at the Shalom hotel in October/November 2022. The hotel is located with easy access to the Tel Aviv port, the beach, the amazing Gordon swimming pool, and more. The place is very clean and organized, the staff very welcoming, responsive and helpful. I highly recommend this charming boutique hotel.
Nice service and breakfast I was able to check in online, so when we arrived all was pretty much set up. They welcoming us with wine. The room I booked was small but cozy. The breakfast was excellent, worth the price. I had a great deal of help from the front desk person in getting me a tour that I had booked. She went above and beyond to help us. I was impress. I highly recommend this place which is also close to good restaurants and cafes.
Truly a boutique hotel in every sense of the word - small, cozy, personal, and welcoming. Pluses - great, attentive staff, excellent breakfast and happy hour, nice rooftop, quiet yet not remote setting (Independence Park and beach across street a huge plus), beach towels, free fifteen minute massages. Negatives - smallish rooms, bed less than optimal, tight antiquated bathrooms. One more thing - set up a airport transfer with the assistance of the hotel - "SOHO VIP" - abandoned by driver at airport stating we were too many people with too much luggage despite the booking - 4 people with 4 large suitcases and 4 carry ons. Totally unprofessional. Thank goodness we had GETT on our phones! Looking forward to returning - this time with our own transportation.
I booked this trip for our 30th wedding anniversary as a surprise for my husband! I couldn’t have chosen a better place to stay .. we loved it. Our first trip to Israel and I’m thrilled we stayed here .. perfect location, just across the road and through the park to the stunning promenade and beach. Breakfast was delicious, plentiful and fresh. The roof terrace was lovely. The room was small but very well appointed. The roads behind the hotel had lots of choice for food/cafes/drinks, I recommend Java only minutes away we thoroughly enjoyed the food and drinks there. Happy hour was a real bonus and much appreciated after a busy day. Beach towels and water are provided. Treats were left in our room for our anniversary which was a lovely touch. All in all you are very well looked after and all the little details make it a very special place to stay. We would absolutely love to return. Thank you all for making our trip so memorable.…
Room was very quiet, spacious and comfortable. It was prepared for us for a birthday with a balloon, drinks and snacks. Staff was very attentive, accessible and pleasant. Happy hour was a very attractive feature of our stay! Also the roof is a very nice place to chill. We recommend!
My first ever visit to Tel-Aviv started in this beautiful boutique hotel. The hotel is decorated with paintings and photographs by the late Israeli artist Michael Argov, and they have created a very special atmosphere. The hotel feels like a warm home, and we were extremely well taken care of. I look very much look forward to come back.