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Sheraton Tel Aviv Hotel

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#36 of 98 Hotels in Tel Aviv
Certificate of Excellence
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Sheraton Tel Aviv Hotel
Sheraton Tel Aviv Hotel
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1,332 Reviews from our TripAdvisor Community

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Showing 1,100: English reviews
Reviewed 2 days ago NEWvia mobile

We stayed twice at the Sheraton Tel Aviv with 2 kids, once for 4 days and once before our flight for a night. The hotel is very clean and the rooms are nice with beautiful balconies, the restaurant Olive Brach or Leaf was very good, one of our favorites in Israel. The rooftop pool is also beautiful. The front desk...

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Helpful?
Thank Charlie C
sheratonTelAviv, Public Relations Manager at Sheraton Tel Aviv Hotel, responded to this review

Dear Charlie C: Thank you for taking the time to review our hotel. We are happy to hear that you had a good experience with us and enjoyed the beautiful pool, the beachfront location and the Olive Leaf restaurant. Having said that we are sorry that you felt our front desk staff were rude and sincerely apologize for any inconvenience....

Reviewed 2 days ago NEW

My stay in this hotel was a birthday gift. Altogether this is a solid hotel. The rooms are clean and fairly spacious, the location is beautiful (if you prefer staying by the beach) and the hotel offers various dining possibilities (though I didn't take advantage of them this stay). That being said, there were a number of issues that were...

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Helpful?
Thank drz30
Aventura, Florida
Reviewed 4 days ago NEW

We stayed in this hotel for 4 nights and were very surprised to see that an SPG brand would allow a Sheraton Hotel in the heart of Tel Aviv to operate with such unfriendly and unprofessional staff, very poor / lack of management, common areas and rooms in desperate need of renovations and even more shockingly complete lack of proper...

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Helpful?
Thank Alexander I
sheratonTelAviv, Public Relations Manager at Sheraton Tel Aviv Hotel, responded to this review

Dear Alexander I: Thank you for your review. The hotel takes your comments seriously and we are terribly sorry to hear that we did not meet your expectations. Please accept our apologies. According to our records our Hospitality Manager has been in communication with you regarding the issues you experienced and should you wish to discuss anything further please contact...

Reviewed 4 days ago NEWvia mobile

One of my favorite hotels in the world. Literally! Began my day there today with a swim at their immaculate pool. Pristine and warm (even in January!) Ziv, the gentleman on duty, keeps the pool and the entire pool deck spotless and inviting. Well done Ziv! Then it was up to the 18th floor for a bite to eat. Mazal...

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Helpful?
Thank Roger C
sheratonTelAviv, Public Relations Manager at Sheraton Tel Aviv Hotel, responded to this review

Dear Roger C: Thank you for the wonderful review following your recent stay at the Sheraton Tel Aviv. We are proud to hear that the Sheraton is your favourite hotel in Tel Aviv and that you took advantage of the pool and the beautiful Club Lounge on the 18th floor. Your compliments to the team and especially Ziv and Mazal...

Fremont, California
Reviewed 1 week ago

sheraton stays are always good, the rooms are large, comfy and clean, the food is great and the staff are courteous and smiling. And this particular hotel is just on the beach road overlooking the great Mediterranean and you would surely love to spend time at the window, in the restaurant, in the lobby. so why one star less? *...

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Helpful?
Thank balusss
sheratonTelAviv, Public Relations Manager at Sheraton Tel Aviv Hotel, responded to this review

Dear balusss: Thank you for taking the time to share your feedback following your recent stay with us at the Sheraton Tel Aviv. We are delighted you enjoyed your overall stay and were pleased with the comfortable and spacious room, the brilliant location and most of all the smiling and courteous staff. Having said that we are very sorry for...

Southampton, United Kingdom
Reviewed 1 week ago via mobile

This was recommended for me by my client and so I stayed for two nights as part of a business trip and found it very agreeable. It is location on the beach front and so you can watch people surfing whilst eating breakfast! I was in a 7th floor room which I understand to have been refurbished. It is not...

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Helpful?
Thank ehillier1975
sheratonTelAviv, Public Relations Manager at Sheraton Tel Aviv Hotel, responded to this review

Dear ehillier1975 I would like to thank you for taking the time to review the Sheraton Tel Aviv and most importantly for choosing to stay with us. I am delighted to know you enjoyed your stay with us and that you found the hotel to your satisfaction. Our location is indeed great, right on the beachfront and easy to walk...

NYC
Reviewed 1 week ago

I have been t this hotel 5 times in the last 4 years. It is centrally located and great to be on the beach. What I found however was more an issue with the staff than the facilities. The hotel is beautiful. For a returning customer staff was very indifferent. This is not a cheap hotel, paying over $300 a...

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Helpful?
Thank mikefaud1
sheratonTelAviv, Public Relations Manager at Sheraton Tel Aviv Hotel, responded to this review

Dear mikefaud1: Thank you for your review and your loyalty to the Sheraton Tel Aviv over the years. We are disappointed that you felt our staff were indifferent and for this we would like to sincerely apologize. We have shared this feedback with our team to ensure these service issues are isolated incidents and that it will not happen again...

Reviewed 2 weeks ago via mobile

I've visited Sheraton on November and it was great in all facilities of the Hotel. The staff was very pleasant and helpfulness! The rooms are very comfortable, the view is amazing (Marina view), Olive Leaf restaurant top of the top!

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Helpful?
Thank Lena M
sheratonTelAviv, Public Relations Manager at Sheraton Tel Aviv Hotel, responded to this review

Dear Lena; Thank you for taking the time to post your comments on Trip Advisor. We were delighted to read that you had a positive experience and that you felt our staff were pleasant and helpful. We are also glad you enjoyed the Olive Leaf signature restaurant and the spectacular views of the Mediterranean. We look forward to welcoming you...

New York
Reviewed 2 weeks ago via mobile

The Sheraton is in a great location. Rooms are adequate and clean. Breakfast was quite nice. Customer service is indifferent. I've stayed a number of times and there is no recognition. In addition, we checked in at 330 and our rooms weren't ready for a while despite a 3 pm check in time.

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Helpful?
Thank Mike076
sheratonTelAviv, Public Relations Manager at Sheraton Tel Aviv Hotel, responded to this review

Dear Mike076; Thank you for your review. We are disappointed to read that our customer service did not meet your expectations and for this we sincerely apologize. Having said that we are glad you enjoyed the prime location of the hotel and were satisfied with your accommodation. We look forward to welcoming you back with all expectations met. Warm regards,...

Boston, Massachusetts
Reviewed 2 weeks ago

I arrived at the Tel Aviv Sheraton and was pleasantly greeted by Tania. My reservation did not include my SPG number or the fact that I have Ambassador status. Tania took care of everything. She quickly found my number, upgraded my status, upgraded my room, all with a smile. I travel extensively and found Tania to be one of the...

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Helpful?
Thank Paul g
sheratonTelAviv, Public Relations Manager at Sheraton Tel Aviv Hotel, responded to this review

Dear Paul g; Thank you for taking the time to review your recent stay with us. I am so pleased to read that you had the opportunity to enjoy the gracious welcome, professional, and exemplary service that Tania provided to you with her sincerity - as you quite rightly noted, she is a great representative for SPG and Sheraton Brand...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Olive Leaf
Olive Leaf
Cuisines: Mediterranean
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Tel Aviv sits on a prime beachfront location, right in the heart of the city, a step away from Tel Aviv's top restaurants, bars, markets and shopping center. Stay connected with complimentary in-room and public spaces wifi. Whether you're staying for business or leisure our lovely staff is here to make sure you'll have a wonderful stay. ... more   less 

Additional Information about Sheraton Tel Aviv Hotel

Address: 115 Ha-Yarkon, Tel Aviv 6357303, Israel
Region: Israel > Tel Aviv District > Tel Aviv
Price Range: $365 - $504 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Tel Aviv Hotel 5*
Number of rooms: 318
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood EMEA, Expedia, Hotels.com, TripOnline SA, Agoda, Travelocity, Priceline and Orbitz so you can book your Sheraton Tel Aviv Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Tel Aviv Sheraton
Hotel Style:
#9 Spa Hotel in Tel Aviv
#14 On the Beach Hotel in Tel Aviv
#18 Luxury Hotel in Tel Aviv
#18 Business Hotel in Tel Aviv
#21 Family Hotel in Tel Aviv
#35 Romantic Hotel in Tel Aviv
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Tel Aviv Hotel staff and other travellers.
20 questions
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Los Angeles, California
over a year ago
Newton, Massachusetts, United States
New York NY

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Questions? Get answers from Sheraton Tel Aviv Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay Away from this Hotel!”
 of 5 bubbles 421alexanderi, 19 Jan 2017 | Read review
“top floors, beach view may cost you extra bucks but worth it.”
 of 5 bubbles balusss, 15 Jan 2017 | Read review
“Sea view, you can't beat waking up to this glorious view, or see that sunset from your room!”
 of 5 bubbles BenR103, 4 Jan 2017 | Read review
“Dulex superior room”
 of 5 bubbles 264stevenl, 24 Dec 2016 | Read review
“Always try to see if you can get an ocean view.. breathtaking!”
 of 5 bubbles wyngs24, 13 Dec 2016 | Read review
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