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Ayass Hotel

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Ayass Hotel
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184 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Reviewed 3 days ago NEWvia mobile

High level of customer service and hospitality, clean, so helpful and professional staff and tasty food. Facilities are well organized I enjoyed the stay and would like to get back here in the next visit. I do recommend it!

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Helpful?
Thank Hossam G
Singapore, Singapore
Reviewed 2 weeks ago

the only reason this place is getting a 2 is the location is good. Other than that, no reason to stay here. There is a much better hotel 500m away from this hotel (1001 night hotel), which has a better quality. The rooms in this hotel are stuffy. The heaters work but not the a/c. windows can not be opened....

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Helpful?
Thank Djamal A
Zainab A, General Manager at Ayass Hotel, responded to this review

Dear Mr. Djamal Greeting from Ayass Hotel- Amman At first, allow me to seize this opportunity to introduce myself. I am Zainab Ayass, the Hotel Manager of Ayass Hotel. I would like to thank you for choosing our hotel to stay at during your visit to Jordan, and for having the time to send a review about your stay with...

Reviewed 3 weeks ago via mobile

I had my wedding party in Ayass hotel back in November. All the guests were amazes by the amazing food and the great wedding hall. The huge parking area was also convenient for the guests. I also stayed in the royal suite for two nights, and I really LOVED the suite's set up, I really want to thank the housekeeping...

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Helpful?
Thank Ghaleb A
Abdelelah, Front Office Manager at Ayass Hotel, responded to this review

Dear Ghaleb A Thank you for your recent stay at Ayass hotel and for posting your comments on Trip Advisor, I was very happy receiving from you and to know that you had a comfortable stay with us and that the hotel staff, products, location and services provided have matched your expectations. it is always encouraging whenever we receive and...

Brussels, Belgium
Reviewed 4 weeks ago

I booked the hotel for 3 nights at the beginning + 1 night at the end of my stay in Jordan. Because I knew my flight arrived only at 8 PM, I e-mailed the hotel to inform them that we only would arrive at 9 PM. When I arrived at the hotel, the man at the desk - who was...

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Helpful?
Thank Mohamed E
Zainab A, General Manager at Ayass Hotel, responded to this review

Dear Mohamed E Greeting from Ayass Hotel- Amman At first, allow me to seize this opportunity to introduce myself. I am Zainab Ayass, the Hotel Manager of Ayass Hotel. I would like to thank you for choosing our hotel to stay at during your visit to Jordan, and for having the time to send a review about your stay with...

Reviewed 4 weeks ago

In overall very nice hotel, specially the staff very helpful, cooperative and very kind. The breakfast is good .The room was very comfortable and clean. The location in the center of Amman near to everything you think to visit.

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1Thank abdallah s
Abdelelah, Front Office Manager at Ayass Hotel, responded to this review

Dear abdallah s Thank you for your recent stay at Ayass hotel and for posting your comments on Trip Advisor, I was very happy receiving from you and to know that you had a comfortable stay with us and that the hotel staff, products, location and services provided have matched your expectations. it is always encouraging whenever we receive and...

Abu Dhabi, United Arab Emirates
Reviewed 5 weeks ago

Very helpful and kind staff, nice hotel in overall , very clean rooms, safe. Few breakfast choices and the breakfast restaurant is small. I found most hotels in Amman are expensive comparing to other parts of the middle east and the world.

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1Thank alsuwaidisaeed
Abdelelah, Front Office Manager at Ayass Hotel, responded to this review

Dear alsuwaidisaeed First of all allow me to thank you for your recent stay at Ayass hotel and for posting your comments on Trip Advisor, We truly appreciate your comments about our breakfast. Your comments have already been delivered to our Executive Chef and to the director of food and beverage. Kindly rest assured that your comments will be taken...

Reviewed 2 December 2016

In my week stay in this hotel I had a very good experience: clean, comfortable and quite room, nice staff and complete breakfast. We had a head office meeting for handicap international in babylon meeting room the coffee break and buffet lunch was amazing and outstanding performance from chef Fady and Amar who is help us for everything we need,...

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Helpful?
Thank David I
Abdelelah, Front Office Manager at Ayass Hotel, responded to this review

Dear David I Thank you for your recent stay at Ayass hotel and for posting your comments on Trip Advisor, I was very happy receiving from you and to know that you had a comfortable stay with us and that the hotel staff, products, location and services provided have matched your expectations. it is always encouraging whenever we receive and...

Reviewed 28 November 2016

We've been there twice this month, they provide excellent service, great cooperation and flexibility which encourages us to book their twice in the same month. I highly recommend this office for business meetings and conferences.

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Thank hala a
Abdelelah, Front Office Manager at Ayass Hotel, responded to this review

Dear hala a Thank you for your recent stay at Ayass hotel and for posting your comments on Trip Advisor, I was very happy receiving from you and to know that you had a comfortable stay with us and that the hotel staff, products, location and services provided have matched your expectations. it is always encouraging whenever we receive and...

Reviewed 26 November 2016

This hotel met and surpassed our expectations, rooms were cozy and comfortable, breakfast was delicious, great manager, nice bathrooms, great location Staff is nice and I felt like a guest. The location is great is close to everywhere we needed to be.

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Helpful?
Thank laura m
Abdelelah, Front Office Manager at Ayass Hotel, responded to this review

Dear laura m Thank you for your recent stay at Ayass hotel and for posting your comments on Trip Advisor, I was very happy receiving from you and to know that you had a comfortable stay with us and that the hotel staff, products, location and services provided have matched your expectations. it is always encouraging whenever we receive and...

Reviewed 21 November 2016 via mobile

I just arrived but I have to say that this an amazing experience. Staff are extremely very helpful and the premium room is like an apartment with nice view in the great city. I cannot wait to test the quality of food here and I recommend this hotel for any Palestinian businessman. Wifi is free here also

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1Thank Mohammad K
Abdelelah, Front Office Manager at Ayass Hotel, responded to this review

Dear Mohammad K Thank you for your recent stay at Ayass hotel and for posting your comments on Trip Advisor, I was very happy receiving from you and to know that you had a comfortable stay with us and that the hotel staff, products, location and services provided have matched your expectations. it is always encouraging whenever we receive and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
"Ayass" is a four star BOUTIQUE HOTEL that offers spacious and luxurious suites in addition to modern rooms that were designed to deliver restful stay and enjoyable environment. Located in the heart of the city of Amman, the hotel is in convenient proximity to many attractions,including restaurants, banks, and shopping malls. Whether you are travelling for business or leisure, our friendly and professional staff, combined with the advantage of our modern facilities, will satisfy everyone's needs and expectations. "Ayass Hotel" is the destination you seek, with a promise to "make you feel at home". ... more   less 

Additional Information about Ayass Hotel

Address: Al Madina Al Munawwara St, Amman, Jordan (Formerly Quality Suites Amman)
Region: Jordan > Amman Governorate > Amman
Price Range: $126 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ayass Hotel 4*
Number of rooms: 96
Reservation Options:
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Hotel Style:
#8 Spa Hotel in Amman
#9 Business Hotel in Amman
#10 Luxury Hotel in Amman
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Questions & Answers

Here's what travellers have asked, with answers from Ayass Hotel staff and other travellers.
8 questions
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Questions? Get answers from Ayass Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the Room where am staying it was very nice”
 of 5 bubbles selaweerami, 19 Oct 2016 | Read review
“This hotel is very far away from the city center.”
 of 5 bubbles LoveToTravel1210, 16 Oct 2016 | Read review
“all rooms are perfect :)”
 of 5 bubbles marianasirbu70, 15 Oct 2016 | Read review
“all rooms looking to Madina Munawwara street”
 of 5 bubbles mohabuarja, 3 Sep 2016 | Read review
“nothing special to say”
 of 5 bubbles L8601UYahmadm, 26 Aug 2016 | Read review
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