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Il Palazzo Amman Hotel and Suites

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Il Palazzo Amman Hotel and Suites
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85 Reviews from our TripAdvisor Community

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Showing 49: English reviews
West Bank, Palestinian Territories
Reviewed 4 weeks ago

the worst hotel ive ever been in , staff are smoking in the lobby and the service is very bad , rude staff , i apologize for my self because i took this hotel and i will never ever go back to , all people must see this review to know the truth and not regret getting in this hotel...

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Helpful?
Thank John H
Reviewed 26 July 2016

The service provided is quite reasonable and the front desk staff were very helpful and always greeted with a smile . Rooms are tidy and clean ,only the bathrooms need to be a bit renovated. Location wise strategic ,with lots of medium restaurants in and around (For Vegetarians limited options ) ,taxi / buses available right at the doorstep of...

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Thank Narayanan S
London, United Kingdom
Reviewed 4 June 2016

Arrived at the hotel to find the receptionist smoking in the room behind the front desk. Taken to our rooms which were clean - bathroom dated and ageing. Toilet flush did not work and toilet filled all night! Breakfast was practically non-existent and a cleaner was sweeping at 8am in the morning. We were told that the hotel was busy...

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Thank Skos27
Minsk, Belarus
Reviewed 15 May 2016 via mobile

Location. Location is pretty good. Easy to get to the center. A lot of shops, cafes and restaurants are around. Staff. Staff is nice and polite. Housekeepers are very nice and attentive. Noise. There is a bar in the hotel. Somewhere on the roof there is a club. Very noisy when outside the room. Wi Fi. Awful. Didn't work for...

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Thank Anna N
Calgary, Alberta, Canada
Reviewed 10 February 2016 via mobile

Rooms are clean and nice, but bathroom starting to show age. Wifi code seemed to expire daily so you always were asking for a new one. Breakfast buffet is awful. I asked for yogurt and was pointed towards to the olives! There isn't a restaurant open otherwise, limited menu in bar. Food is very average. No restaurants close in area....

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Thank tiggerbarb
Brisbane, Australia
Reviewed 5 February 2016

This property claims a 4 star rating.large rooms but not nicely furnished. Poor water pressure in shower and low quality toiletries. Cleaning is not that great the worst aspect is the very poor quality breakfast.poor quality and poor selection.better options exist in Amman

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Thank Ronnie S
Palestinian Territories
Reviewed 21 December 2015

it is a 4+ hotel with 5 Stars Services ,, really its amazing hotel .. the location is perfect for every thing ,, the price is good the food is delecious ,, the room with perfect cleanness ,, i like it :)

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Thank Zalmout
Zaragoza, Spain
Reviewed 25 November 2015

nice hotel with spacious rooms,with tea and coffee inside the room and water,breakfast and supper was ok,staff were helpful.the ac was working,internet was working well and it was free................I would recommend this hotel...

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Thank robin_2002uk
Reviewed 17 September 2015 via mobile

The rooms are spacious nice modern design and very clean... the employees are friendly .. but they have a huge problem in reservations which I believe makes them lose a lot of business, we had to call more than 10 times in 4 days and no one was picking up.. ended up booking through a travel agancy. Also there was...

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Thank Anas A
Rome, Italy
Reviewed 30 May 2015

Unfortunately this hotel is not as good as you can see on the website's pictures! Gym and swimming pool doesn't exist... restaurant is mostly closed, overall It looks old and not maintained, the windows in the room are so thin that seems you are sleeping with the windows open (and Amman is a city full of traffic!). But the real...

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2Thank Rae B

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Il Palazzo Amman Hotel and Suites

Address: 42, Al Shareef Nasser Ben Jameel Street, Amman, Jordan
Region: Jordan > Amman Governorate > Amman
Price Range: $88 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Il Palazzo Amman Hotel and Suites 4*
Number of rooms: 76
Reservation Options:
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Hotel Style:
#38 Luxury Hotel in Amman
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Questions & Answers

Here's what travellers have asked, with answers from Il Palazzo Amman Hotel and Suites staff and other travellers.
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Questions? Get answers from Il Palazzo Amman Hotel and Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go to trip adviser”
 of 5 bubbles W9022HVthomast, 9 Jan 2015 | Read review
“If you are staying in the hotel stay on the right hand side of the building, the traffic noise is on the other side.”
 of 5 bubbles svdp1990, 4 Jan 2015 | Read review
“Both our rooms were on the street side and we could hear the traffic which goes weill into the night.”
 of 5 bubbles CH-GB, 20 May 2014 | Read review
“Suggest you ask for a larger room as they are available.”
 of 5 bubbles Ebbage, 23 Nov 2013 | Read review
“On a weekday night pick a high floor to avoid the traffic noise, but as there are partys & weddings at the weekends on the 7th floor restaurant, a lower floor would be quieter on a Friday/Saturday night”
 of 5 bubbles Wildrover_11, 19 Nov 2013 | Read review
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