We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I was staying in a residential suite type room with a grand mosque view. friendly service I have felt from the beginning. Since I signed up for the president club, I got a private check-in service and they allowed me to check in an hour...More
We booked suites - 2 bedroom signature Kaaba facing suites on the Gold floor. The rooms were enormous .Each suite comprises of a main bedroom ( Kaaba facing ) and a huge lounge with seating area enough for 8 people which faces the Kaaba ....More
Thank F M
Response from Makkah S, Guest Relations Manager at Makkah Clock Royal Tower, A Fairmont HotelResponded 10 January 2018
Thank you for taking the time to share your thoughts about your recent experience with us. We are delighted to hear your stay with us was excellent, especially the facilities and our services.
We have shared your feedback with the entire team at...More
-The staffs are nice
-Hotel design is good (but not exquisite, just standard of nice 5-star hotel)
-In front of Great Mosque of Mecca/Kaaba
-The breakfast menu is so so, the worst I have ever had compared to other 5-star hotels I had...More
Stayed 1 night at the hotel and Fairmont did not disappoint . Before I entered the country until I checked in stayed and left the hotel , every interaction with the staff were truly welcoming and engaging . Special thanks to Mr. Imran Khan who...More
Very nice clean hotel, minutes away from Haram, friendly staff amazing breakfast in the mornings everything that u expect , only problem in the room window to view Haram , really dirty window needs a good clean from outside