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Makkah Clock Royal Tower, A Fairmont Hotel

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$2,378*
US$602*
Great Deal
US$693*
US$693*
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Makkah Clock Royal Tower, A Fairmont Hotel
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1,859 Reviews from our TripAdvisor Community

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Showing 1,142: English reviews
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Reviewed 2 days ago NEW

its a huge structure with good sized rooms, but the quality of the bathroom fitting was not good at all. Lots of leaks and seepage in washrooms. The false-ceiling actually fell off when there was a major wind storm in Makkah on Sep 11, 2015. The restaurants are good and the house-keeping staff is very professional and courteous.

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Helpful?
Thank SighSpy
Singapore, Singapore
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

From the point of arrival (private car arrival at basement, under tunnel entrance, all hotels clustered at the Clock Tower and its connecting buildings have basement entries for taxi and private car arrivals) to our departure from this hotel, their service has been prompt, efficient and friendly. We had booked via email and confirmation replies that followed were prompt and...

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1Thank itravel71
About Hotel's Favourite Review
Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Guest, Thank you for the lovely review. We are glad you experienced luxury at its finest and we hope those moments will turn into memories. We are looking forward to welcoming you again at your home away from home. Regards

Reviewed 5 days ago NEWvia mobile

Actually I have booked at Fairmont thinking it's best hotel at Makka but l disappointed when l saw this agly view. When l called room service they sent a polite guy while he changed the sheet below the cover he found big dirty spot on the last sheet but l could not take photo because I was very tired.

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Helpful?
Thank Mohamed A
Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Guest, Thank you very much for contacting us and we apologies for any inconvenience during your stay with us. Your comments are important to us and are being handled by the relevant department. Kindly contact us with your reservation details . Regards

Riyadh, Ar Riyad, Saudi Arabia
Reviewed 1 week ago via mobile

We've chosen Fairmont over other excellent hotels in Mecca since we truly love this Hotel brand (used to actually) ... We arrived from riyadh to jeddah then took a car to mecca after a tiring trip .. we arrived 4:30 pm on Thursday 11th of May ... surprisingly our room was not yet ready for check in !! Although worldwide...

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Helpful?
1Thank Heba D
Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Guest, Thank you for reviewing us . We deeply apologize for any inconvenience caused from our side. Please send us your reservation details as a private message to better understand and resolve the issues you faced. Your comfort and luxury are our priority at Makkah Clock Royal Tower, A Fairmont Hotel. Rest assured your next stay with us will...

Reviewed 1 week ago

I stayed at the 'Makkah Clock Royal Tower, A Fairmont Hotel' for three nights, with my parents. My check out was scheduled at 11:30 AM on 29th April 2017. I called and scheduled the baggage pick up early morning and also visited the reception to make sure that there won't be any delay. Nobody turned up at 11:30 and I...

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Helpful?
Thank Shine S
Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Guest, Thank you for reviewing us . We apologize for any inconvenience caused from our side. Please send us your reservation details as a private message to better understand and resolve the issues you faced. Rest assured your next stay with us will be a more memorable one. Regards,

Mauritius
Reviewed 1 week ago via mobile

I am actually at the hotel while writing this review. To start, we arrived around midday and check-in was so smooth and we got our room rather quick compared to other hotels we've previously stayed in. We booked our room via booking.com which called it a Residential Quad room and it's really good with two bedrooms each with two single...

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Helpful?
Thank Nazira R
Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Guest, Thank you very much for sharing your wonderful experience with us . We are glad you enjoyed your stay with us and we look forward to welcoming you again at your home away from home. Regards

Blackburn, United Kingdom
Reviewed 2 weeks ago via mobile

Breathtaking views from here, plenty eating places for adults and kids, and shopping for all, can.be accessed by all, very busy at night, can be seen from miles away before entering makkah, visit a must when in makkah

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Thank zubsy
Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Guest , Thank you for the lovely review and we are glad you enjoyed your stay with us at Makkah Clock Royal Tower, A Fairmont Hotel. Regards

Reviewed 2 weeks ago via mobile

I went with my husband to make Omra in the weekend. We chose the fairmont as we had a previous experience there three years ago and it was super. Unfortunatly this time was not the same. The view ofcourse is incredible as that cannot change, but the staff was much more less friendly. The reception NEVER answers the phone and...

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Helpful?
Thank سلمى خ
Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Guest, Thank you for contacting us and we deeply apologies for any inconvenience during your stay with us. Kindly contact us with your reservation details for better understanding. Regards

Jakarta, Indonesia
Reviewed 3 weeks ago

I was staying here for 5 days on my umra trip. You cant ask more than perfect location, excellent rooms, great services, ultimate foods,and friendly staffs. My 70 years-old Mom was so glad to have 100 meters walk to Ka'ba via the mall. Instead, the hotel has the mosque in S2 level as part of Masjidil Haram.

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Helpful?
Thank MeeMeeMou
Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Guest, Thank you very much for the lovely review. We are glad you enjoyed your stay with us and we look forward for your next stay with us. Regards

Dubai
Reviewed 3 weeks ago via mobile

You can see the tower from far away. Right next to Haram. The hotel is well located and very luxurious compared to what you can find there. Has a mall, hospital and food court. Very crowded over weekends and you can't expect check in before 5 pm when it's busy

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Thank Traveler040809
Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Guest, Thank you for contacting us and we are grateful for your lovely review. We look forward for your next stay with us. Regards

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04/06/2017 05/06/2017
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Near Makkah Clock Royal Tower, A Fairmont Hotel

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Just steps away from the holiest site in Islam, Makkah Clock Royal Tower, A Fairmont Hotel is the iconic symbol of hospitality for people from around the globe who have gathered to worship, reflect and contemplate. Standing as the tallest concrete building in the world with 76 floors, Makkah Clock Royal Tower is the focal point of the Abraj Al Bait Complex, part of the King Abdulaziz Endowment project. Its soaring height and proximity to Al Masjid Al Haram allow guests to enjoy unmatched breathtaking views from 945 rooms and suites, while 76 elevators provide easy access to and from Al Masjid Al Haram. The hotel also offers 10 delicious dining options ranging from innovative Asian fusion to the first five-star Saudi restaurant in Makkah. Other amenities include: a female and male fitness center, a Kids Corner playroom, a 24-hour business center, more than 3200 meter squared of flexible function space, and eight state-of-the-art meeting rooms. For the height of exclusive service and privacy, Fairmont Gold promises guests a ‘hotel within a hotel’ experience through a range of privileges like a private reception and 24-hour butler service.. A seamless fusion of Arab hospitality, modern comfort and signature Fairmont service, combine to create an unforgettable experience in this divine setting. ... more   less 

Additional Information about Makkah Clock Royal Tower, A Fairmont Hotel

Address: King Abdul Aziz Endowment, Abraj Al Bait Complex | P. O. Box 762, Mecca 21955, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Mecca
Price Range: $233 - $3,574 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Makkah Clock Royal Tower, A Fairmont Hotel 5*
Number of rooms: 945
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hotwire, Hotels.com, Travelocity, Cancelon, Fairmont Hotels, Orbitz, Cheap Tickets, Evoline ltd, TripOnline SA, HotelQuickly and HRS so you can book your Makkah Clock Royal Tower, A Fairmont Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Makkah Clock Royal Tower, A Fairmont Hotel Mecca
Hotel Style:
#5 Romantic Hotel in Mecca
#6 Family Hotel in Mecca
#13 Luxury Hotel in Mecca
#25 Best Value Hotel in Mecca
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Questions & Answers

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Questions? Get answers from Makkah Clock Royal Tower, A Fairmont Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ka'ba view, suites”
shoaib-has, 24 Apr 2017 | Read review
“Ka'ba view of course is the best.”
  • Bed room.
  • Part of our room.
  • Simply the best  ...............
Julhandiarso, 20 Apr 2017 | Read review
“Best view and Bad end”
Abdulaziz_Alageel, 11 Apr 2017 | Read review
“try to get a Kaaba view room”
khalil2017, 13 Mar 2017 | Read review
“Get the room on higher floor with view”
  • VIEW FROM OUR ROOM
roz_6610, 11 Mar 2017 | Read review
5 of 5
Fairmont.com
US$602* /night
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PricelineUS$693
Hotels.comUS$693
HRS.comUS$2,378
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*Disclaimer
Prices are for 1 room, 2 adults
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