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Makarem Umm Alqura Hotel

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99 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Reviewed 3 July 2016

Pros , Space is really nice, suitable for 2 persons , high quality furniture ; Shuttle bus offers service but plan your visits to the Ka'aba carefully 1. I went for omra, the Quran channel wasn't functional on the TV. 2. Internet was a nightmare for the first day, despite my several phone calls and personally going to the reception...

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Helpful?
Thank Ahmed H
MakaremHotels, Front Office Manager at Makarem Umm Alqura Hotel, responded to this review

Greetings from Makarem Umm AlQura Hotel, Thank you very much for taking the time to review our property. Your input, and the feedback is vitally important to us and we always want guest expectations to be meet upon arrival. We would like to inform you that your review has not gone un notice. We just like to inform you that...

Reviewed 29 June 2016 via mobile

Its a nice place to stay clean & very comfortable, with all amenities needed, though it is a 1.5 Km away from Masjid ul Haram but free shuttle is also available which compensates. Really enjoyed the Suhoor Dinner Buffet, food quality and variety was excellent. Staff is very polite and cooperative. Would love to stay again.

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Helpful?
Thank Shahzad P
MakaremHotels, Front Office Manager at Makarem Umm Alqura Hotel, responded to this review

Greetings from Makarem Umm AlQura Hotel, Thank you very much for taking the time to review our property. Your input, and the feedback is vitally important to us and we always want guest expectations to be meet upon arrival. On behalf of Umm Al Qura management we thanked for appreciating our services. In future we make sure to provide you...

Lagos, Nigeria
Reviewed 29 December 2015

Spent 1 night here for umrah. A clean and well presented hotel. 5 minute bus ride to Al- Haram, however would be a challenge for some to walk all the way if the traffic builds up significantly. The hotel also offers free wifi, however it was quite slow. Downside with this hotel would be the level of choice for breakfast...

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Helpful?
1Thank Kemi S
Makarem H, Manager at Makarem Umm Alqura Hotel, responded to this review

Dear Mr. Kemi- , First of all , we would like to thank you so much for choosing Makarem Umm Alqura Hotel to be your preferred destination during your stay in the Holly Makkah and we were so pleased and so glad for being at your service during your journey !. we would like to apologize for inconvenience you may...

Abu Dhabi, United Arab Emirates
Reviewed 28 December 2015

i spent 4 days in Makrem Umm Al qura Hotel, Very nice hotel even it's away from Haram, but most to time u spend at AL- Haram , you need to go hotel 2 or 3 times daily, shuttle is available always. Room price is good compare to hotels close to Haram Staff are very decent , always help with...

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Helpful?
1Thank Yasser H
MakaremHotels, Front Office Manager at Makarem Umm Alqura Hotel, responded to this review

Greetings from Makarem Al Umm AlQura Hotel, Thank you very much for taking the time to review our property. Your input, and the feedback is vitally important to us and we always want guest expectations to be meet upon On behalf of Hotel management we thanked for appreciating our services. In future we welcome you again and make sure to...

Jeddah, Saudi Arabia
Reviewed 19 November 2015

I spent two days in this hotel end of December 2014. In brief, the hotel is average, less than expected. Location is ok but don't think you can reach Al-Kabaa walking, there is a lot of noise due to construction, shuttle service is ok but busses are old and dirty. All Equipment and furniture needs replacement. No stable internet connection....

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Helpful?
Thank Mohammed Q
Makarem H, Manager at Makarem Umm Alqura Hotel, responded to this review

Dear Mr. Mohammed - , First of all , we would like to thank you so much for choosing Makarem Umm Alqura Hotel to be your preferred destination during your stay in the Holly Makkah and we were so pleased and so glad for being at your service during your journey !. we would like to apologize for inconvenience you...

Dhahran, Saudi Arabia
Reviewed 15 October 2015

This is my third stay in Makarim Umm AlQura Hotel. Overall is very good. It’s a little away from Haram. But a shuttle bus is available very frequently. The area is very quiet compared to hotels close to Haram. Rooms are clean. The parking space is excellent. Room cost is reasonable. The breakfast is OK. They can provide more food...

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1Thank Salman_Khtr
MakaremHotels, Front Office Manager at Makarem Umm Alqura Hotel, responded to this review

Greetings from Makarem Umm AlQura Hotel, Thank you very much for taking the time to review our property. Your input, and the feedback is vitally important to us and we always want guest expectations to be meet upon On behalf of Al Bait management we thanked for appreciating our services. In future we welcome you again and make sure to...

Multan, Pakistan
Reviewed 5 September 2015

I stayed in this hotel with my Family for 2 nights in Ramadan 2015. Surprisingly, the service and efficiency was really great as compared to other hotels as Ramadan is the month of peak tourist activity. We got a room with 5 beds. The room was very big and comfy. Would definitely recommend this hotel to other families as well...

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Thank Jawad_Rasheed
MakaremHotels, Front Office Manager at Makarem Umm Alqura Hotel, responded to this review

Greetings from Makarem Al Umm Al Qura Hotel, Thank you very much for taking the time to review our property. Your input, and the feedback is vitally important to us and we always want guest expectations to be meet upon On behalf of management we thanked for appreciating our services. In future we welcome you again and make sure to...

Riyadh, Saudi Arabia
Reviewed 20 August 2015

The hotel is good , location is not bad , the shuttle service is available 24/7 , but they have to bring a new busses , and they have to take care of cleaning during the rush times like ramdhan and haj.

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Helpful?
Thank ThisIsLivingPlus
MakaremHotels, Front Office Manager at Makarem Umm Alqura Hotel, responded to this review

Greetings from Makarem Al Umm Al Qura Hotel, Thank you very much for taking the time to review our property. Your input, and the feedback is vitally important to us and we always want guest expectations to be meet upon On behalf of management we thanked for appreciating our services. In future we welcome you again and make sure to...

Jakarta, Indonesia
Reviewed 29 July 2015 via mobile

During the last 10 days of ramadhan the rate is still reasonable. The usual shuttle was upgraded to become bigger using big bus to accommodate many guests. For us walking from the bus stop is still acceptable - the frequency of the shuttle is enough to cater all the guests and if you do not want to wait we could...

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Helpful?
Thank romusha
MakaremHotels, Front Office Manager at Makarem Umm Alqura Hotel, responded to this review

Greetings from Makarem Umm AlQura Hotel, Thank you very much for taking the time to review our property. Your input, and the feedback is vitally important to us and we always want guest expectations to be meet upon arrival. On behalf of Umm Al Qura management we thanked for appreciating our services. In future we make sure to provide you...

Karachi
Reviewed 24 July 2015

I stayed at this hotel during the last few nights of Ramadan which apparently is one of the busiest periods of a year for this place. The rooms are very nice and big. Tea / coffee making facility is also very good. My sincere thanks to Ansari sahib the chief engineer who took exceptionally good care of me. Overall the...

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Helpful?
Thank Minar3
MakaremHotels, Front Office Manager at Makarem Umm Alqura Hotel, responded to this review

Greetings from Makarem Umm AlQura Hotel, Thank you very much for taking the time to review our property. Your input, and the feedback is vitally important to us and we always want guest expectations to be meet upon arrival. On behalf of Umm Al Qura management we thanked for appreciating our services. In future we make sure to provide you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Makarim Umm AlQura Hotel is located in The Holy City of Makkah Al-Mukarramah situated in Ajyad Street, and is only 5 minutes drive to Haram by hotel courtesy shuttle service available around the clock. Umm AlQura Makarim Hotel is a modern 12-storey building encompassing 336 rooms and suites, all feature central air-conditioning, electronic door locks, electronic safe boxes, hospitality tray offering complimentary tea, coffee and healthy herbs, iron & ironing board, international direct dialing phones, high speed internet connection port, hair dryer, magnifying mirror, 32” LCD TV with major satellite channels, mini fridge, handicapped rooms, praying mats and Umrah & Hajj guide booklet. ... more   less 

Additional Information about Makarem Umm Alqura Hotel

Address: Ajyad Street | P.O. Box 7020, Mecca 21955, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Mecca
Price Range: $81 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Makarem Umm Alqura Hotel 5*
Number of rooms: 336
Reservation Options:
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Also Known As:
Makarem Umm Alqura Hotel Makkah/Mecca
Hotel Style:
#4 Best Value Hotel in Mecca
#21 Luxury Hotel in Mecca
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Questions & Answers

Here's what travellers have asked, with answers from Makarem Umm Alqura Hotel staff and other travellers.
5 questions
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Nashville, Tennessee
7 months ago
Riyadh, Saudi Arabia

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Questions? Get answers from Makarem Umm Alqura Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors less noise”
 of 5 bubbles 63yasserh, 28 Dec 2015 | Read review
“See the room pics before you finalize. I got a room with a window that opens facing a mountain”
 of 5 bubbles Jawad_Rasheed, 5 Sep 2015 | Read review
“Good place to stay even better if you are travelling solo.”
 of 5 bubbles Minar3, 24 Jul 2015 | Read review
“no good room they have .....”
 of 5 bubbles ottomansultan, 17 Jul 2015 | Read review
“Most of the rooms are inter-connecting, making it easier and more affordable for families to book single rooms and get the value of a suite.”
 of 5 bubbles suleimanu2014, 1 Jul 2015 | Read review
5 of 5