We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Swissotel Makkah

Expedia.comUS$150*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$156*
US$150*
Great Deal
US$156*
US$156*
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Swissotel Makkah
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,559 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,116: English reviews
Start your review of Swissotel Makkah
 Click to rate
Great Yarmouth, United Kingdom
Reviewed 1 week ago

Went as a family for Umrah and choose it because of its perfect location from Haram and luxury rooms and good service. Stayed before in 2014 for Haj. Massive buffet selection for breakfast. What else one could ask for?Such a wide variety of food stations but disappointingly not to the five star standard. Only one live station for pancakes. No...

 Report
Helpful?
2Thank akhalid66
Makkah S, Manager at Swissotel Makkah, responded to this review

Dear Guest, Thank you for reviewing us. We are glad you enjoyed our services. Furthermore, we will be sharing your comments with the relevant department and rest assured your next stay with us will be will be a more memorable one. Regards

Nuneaton, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 4 February 2017 via mobile

We upgraded our hotel room to Kaaba view which was amazing! Would def recommend, the view was amazing. I still think they overcharged us slightly as we had a standard triple room with city view and then they offered us a kind size with kaaba view and we paid £50 extra per night.. if I booked it from home the...

 Report
Helpful?
2Thank Vytaute M
About Hotel's Favourite Review
Makkah S, Manager at Swissotel Makkah, responded to this review

Dear Guest, Thank you for reviewing us. We are glad you enjoyed our services. We will glad to welcoming once again at your second home. Regards,

Colombo, Sri Lanka
Reviewed 1 week ago

Stayed there with my family to perform Umrah. Whilst Umrah was a wonderful experience, the hotel did not assist in my journey at all. At the onset we were provided alternative upgrade rooms, which was a pleasant surprise, only to find out two days later, that after having unpacked seven peoples luggages they wanted us to shift rooms back to...

 Report
Helpful?
Thank azminarasheed
Makkah S, Manager at Swissotel Makkah, responded to this review

Dear Guest, Thank you for contacting us and we deeply apologise for any inconvenience during your stay with us at Swissotel Makkah. Your comments are being handled by the relevant department. Furthermore , kindly contact us with your reservation details for better assistance. Regards

Tripoli, Libya
Reviewed 1 week ago

Every thing was good specially the breakfast was Excellent with variety of choices from bread to rice.. Cleanliness of the room The location is next to the Haram. Internet was dead they force you to pay for internet.

 Report
Helpful?
Thank Bader S
Makkah S, Manager at Swissotel Makkah, responded to this review

Dear Guest, Thank you for contacting us and we are glad you enjoyed your stay with us at Swissotel Makkah. Regards

Reviewed 1 week ago via mobile

Very convenient hotel for the Umrah pilgrimage. Very close to the Grand Mosque. Service is lovely and the break fast is very varied. Room features are modern and comfortable. Would definitely return for my next visit God willing.

 Report
Helpful?
Thank Ivana112
Makkah S, Manager at Swissotel Makkah, responded to this review

Dear Guest, Thank you for sharing your lovely experience and we look forward for your next stay with us at your home away from home. Regards

London
Reviewed 1 week ago via mobile

This hotel is perfectly located. Brilliant service from the minute I arrived at the hotel. The breakfast spread is amazing. I do feel sorry when I see how much food is wasted. Ppl fill their plates with so much food and do not finish it. My room attendant Rizwan (922) was very nice and cleaned the room to a high...

 Report
Helpful?
Thank Zarmeen S
Makkah S, Manager at Swissotel Makkah, responded to this review

Dear Guest, Thank you for contacting us and we are glad you enjoyed your stay with us at Swissotel Makkah. Regards

Karachi, Pakistan
Reviewed 1 week ago via mobile

We visited Swissotel makkah on 9th April 2017. Hotel reservation staff specially duty manager Mr. Mohammed Ali Al Wasli was gem of a person. He help me a lot for check in. Room was wonderful and very clean. Although I face some difficulty in switching on TV but it was remote controller fault which was changed immediately with an excuse....

 Report
Helpful?
Thank haraf01
Makkah S, Manager at Swissotel Makkah, responded to this review

Dear Guest, Thank you very much for your lovely review. We look forward for your next stay with us at your home away from home. Regards

Amman, Jordan
Reviewed 2 weeks ago

We enjoyed our stay in this Hotel, Breakfast is perfect with different dishes, and staff are most helpful. Guest Manager Mr. Abed El Razak is helpful, it's a good place to stay in. it's not that far from Al Haram,

 Report
Helpful?
Thank afares2016
Makkah S, Manager at Swissotel Makkah, responded to this review

Dear Guest, Thank you very much for the lovely review. We are glad you enjoyed your stay with us and we look forward for your next visit. Regards

Saar, Bahrain
Reviewed 2 weeks ago

The hotel we stayed at was Swissotel Al Maqam Makkah, so I don't know if that is the same as Swissotel Makkah. My review is for the hotel we stayed at. The location is good, it is in Abraj al Beit, and a few minutes walk from the haram. Plenty of restaurants and shopping nearby. The approach to the hotel...

 Report
Helpful?
Thank MIA328
Makkah S, Manager at Swissotel Makkah, responded to this review

Dear Guest, Thank you for contacting us and we deeply apologies for what you encountered during your stay with us. Your comments are being handled by the hotel management. Also, kindly contact us with your reservation details for better understanding . Regards

Edinburgh, United Kingdom
Reviewed 2 weeks ago via mobile

SwisSotel is a 5 star hotel in the abraj which in my view is the best place to stay in makkah due to the facilities. Big beds and decent size rooms. Nice breakfast. Like most hotels in saudi check in takes too long especially if you are a group. Also we booked a night before so that when we arrive...

 Report
Helpful?
Thank Staj S
Makkah S, Manager at Swissotel Makkah, responded to this review

Dear Guest, Thank you for reviewing us We apologize for any inconvenience caused from our side. Please send us your reservation details to better understand and resolve the issues you faced. Rest assured your next stay with us will be a more memorable one. Regards,

482 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (451)
Viewed
View from Room (32)
Viewed
Hotel & Grounds (27)
Viewed
Business Centre/Function Rooms (1)
Viewed
Room/Suite (81)
Viewed
Dining (39)
Viewed
Bathroom (12)
Viewed
Other (259)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Business Centre/Function Rooms (2)
Viewed
Dining (8)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (14)
Viewed
Bathroom (3)
07/05/2017 08/05/2017
Hotels you might also like...
Travellers also viewed these Mecca hotels
0.3 km away
Makkah Hilton Towers
Makkah Hilton Towers
#7 of 343 in Mecca
1,020 reviews
0.2 km away
Makkah Clock Royal Tower, A Fairmont Hotel
0.2 km away
ZamZam Pullman Makkah
ZamZam Pullman Makkah
#10 of 343 in Mecca
852 reviews
Show Prices
Show Prices
Show Prices
0.5 km away
Conrad Makkah
Conrad Makkah
#1 of 343 in Mecca
289 reviews
0.1 km away
Movenpick Hotel & Residences Hajar Tower Makkah
0.5 km away
Hyatt Regency Makkah Jabal Omar
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Internet
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Swissotel Makkah is not only the first Swissotel to be opened in Saudi Arabia, but is also the first to commence in the entire Middle East. As part of the prestigious Abraj Al Bait complex, the deluxe Swissotel Makkah is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haraam, overlooking the Ka’aba, as well as the entire Masjid. The Swissotel Makkah offers 1,487 elegant rooms and suites with modern contemporary design that complements the rich, hospitable values of Arab culture. The hotel includes two restaurants, one meeting room, and one business centre. With private entrances that make it easier for pilgrims to reach the Masjid Al Haram, Swissotel is also the only Makkah hotel with a direct entrance through Ajyad Street. ... more   less 

Additional Information about Swissotel Makkah

Address: Ajyad Street | King Abdul Aziz Endowment, Mecca 762, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Mecca
Price Range: $191 - $929 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel Makkah 5*
Number of rooms: 1487
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotwire, Hotels.com, Orbitz, Priceline, Agoda, TripOnline SA and HotelQuickly so you can book your Swissotel Makkah reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Makkah Mecca
Hotel Style:
#5 Family Hotel in Mecca
#9 Best Value Hotel in Mecca
#11 Luxury Hotel in Mecca
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Swissotel Makkah staff and other travellers.
34 questions
Ask a question

See all questions (34)

Questions? Get answers from Swissotel Makkah staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quad rooms are really small!”
azminarasheed, 17 Apr 2017 | Read review
“Harram views cost more, try get a city view not facing the ongoing repair work!”
BecLond, 30 Mar 2017 | Read review
“Haram View”
E6314JGjohnm, 15 Mar 2017 | Read review
“Fantastic location.”
iftikhar786, 9 Mar 2017 | Read review
“If you can go for the Kaabah view room.”
Valiant_Cruiser, 22 Feb 2017 | Read review
5 of 5
Expedia.com
US$150* /night
View Deal
Booking.comUS$156
PricelineUS$156
Hotels.comUS$156
View all 9 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates