We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Swissotel Makkah

1,742 reviews
#11 of 378 Hotels in Mecca
Save
Traveller (485)
Room & Suite (145)
Dining (48)
Overview
  • Excellent52%
  • Very good26%
  • Average11%
  • Poor4%
  • Terrible7%
Travellers talk about
“swiss hotel”(29 reviews)
“floor supervisor”(19 reviews)
“free wifi”(57 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
5.0 Star Hotel
All hotel details
Offers from Swissotel Makkah
Hotel packages
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$128.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Mecca hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "f3dab34ead6147c5998150ba060dd5e1", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":2521606,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[111046434],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":3,"year":2018},"checkout":{"day":5,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":129,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"f3dab34ead6147c5998150ba060dd5e1","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":237,"lowestMetaPrice":128,"additionalPartner":false,"highestMetaPriceDisplay":237,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":237,"lowestMetaPrice":128,"highestMetaPriceDisplay":237,"hotelName":"Swissotel Makkah","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImYzZGFiMzRlYWQ2MTQ3YzU5OTgxNTBiYTA2MGRkNWUxIiwiQUlLIjoiOWIyNmJmMTkxZGQ2NGFhYTk4ZDkzOGI1Y2M0NDRhMjgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/03/2018", "checkOut": "05/03/2018", "lowestPrice": "US$128", "hasDates": true, "hacComplete": false, "contentIdMappings": {"111046434":"AccorIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,742)Write a Review
Filter reviews
1,256 results
Traveller rating
627
334
152
55
88
Traveller type
Time of year
LanguageEnglish
More languages
627
334
152
55
88
Show reviews that mention
All reviewsswiss hotelfloor supervisorfree wificlock towerroom attendantroom servicerecommend this hotelexcellent hotelexcellent servicekaaba viewtriple roombreakfast buffetabraj al baital haramhousekeeping staffother hotelsshopping mall
FilterEnglish
Updating list...
1 - 5 of 1,256 reviews
Reviewed 6 days ago via mobile

It is just located only 100 m from Makkah Clock Tower, Swissôtel Makkah is a design hotel located in close proximity to the Holy Haram overlooking the Kaaba and the Grand Mosque. It has all modern accommodation at Swissôtel are decorated with printed carpeted floors....More

1  Thank F S
Hotel's Favourite
Reviewed 12 January 2018

I went there for an Umrah trip, the first night we were welcomed with a huge smile in the hotel for the reception, and then we went in the room , the did smell like cigarettes and yes the shower is tiny and the furniture...More

Thank Mostafa A
Response from Makkah S, Guest Relations Manager at Swissotel MakkahResponded 15 January 2018

Dear guest, We thank you for providing us a detailed and an honest feedback. We are glad that we could be of service to you during your stay with us. While we are glad that our staff was available to cater to your needs in...More

Reviewed 1 week ago

Very good hospitality. Breakfast is very good , but people are wasting lot. The hotel should worn them not to waste , they took a lot and mostly can’t finish. And what hotel do with those left food. We request for scale and they can’t...More

Thank Jeannie W
Reviewed 1 week ago via mobile

I was very disappointed by the service offered at this hotel. I booked after reading some reviews but wanted to check for myself. I stayed there for a week and booked a triple room with haraam view as I was there for Umrah with the...More

1  Thank Rizi C
Reviewed 1 week ago via mobile

I must say having to not go through an elevator to get to your hotel is important in Makkah. Its on the ground floor of the clock tower, maybe 5mins walk from the haram into the clock tower and to your hotel. The classic kaaba...More

Thank NabeelElJabal
View more reviews
PreviousNext
123456252
About
Amenities
Top amenities
Free Internet
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$114 - US$297 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Mecca
#11 Luxury Hotel in Mecca
#21 Best Value Hotel in Mecca
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$114 - US$297 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Mecca
#11 Luxury Hotel in Mecca
#21 Best Value Hotel in Mecca
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (485)
Room & Suite (145)
Dining (48)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
farhana M
11 February 2018|
AnswerShow all 4 answers
Response from IsmailMSaeed | Reviewed this property |
After prayer immediately, the incharge Security make the que for the black stone, you can ask the security there about the time for women
1
Vote
farhana M
7 February 2018|
AnswerShow all 6 answers
Response from zubairshaikh59 | Reviewed this property |
Salaam's. With regards to connecting rooms I'm not sure but the staff are very helpful. They will help you. With regards to a view of the Kabbah they do have rooms with views. You may have to pay a bit more for these... More
1
Vote
HS516
3 February 2018|
AnswerShow all 3 answers
Response from Anggi A | Reviewed this property |
Hi,, Actually I don’t know exactly the rule about that in this hotel. But, I think you should try to ask an extra bed if the hotel force you to upgrade the room. Maybe it would be cheaper. 😊😊
1
Vote
Google Translation
PreviousNext
12345614
Room Tips
"Choose the room with Kaaba view. You won't regret it."
Read review
"The Jr. Suite is quite big with two bathrooms"
Read review
"Ask for a haram view when booking."
Read review
"Avoid the first floor, too much traffic going to the restaurant."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing