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Makkah Hilton Hotel

Travellers' Choice award winner
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1 room 2 adults 0 children
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Makkah Hilton Hotel
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817 Reviews from our TripAdvisor Community

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Showing 654: English reviews
Reviewed 6 May 2016 via mobile

It does need help of any reviews as it is generally good and reliable quality closest to haram........but got disappointed by the arab looking receptionist who semi checked us at 1530 .... Didn't give us keys saying come back for them after asar salah.... ..Which was at 1600 the advertised check in time.....as the room was not ready!!... Didn't show...

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Thank lastAjeer
Reviewed 2 May 2016

One of my best stay so far. Having the fact the multiple front desk supervisor and receptionists are available around the clock and eager to help is amazing. I was upgraded to Kaaba View Room, very clean and comfy. The staff in general were very welcoming and all my requests were executed in a timely manner. I have to thank...

Review collected in partnership with Hilton Hotels & Resorts
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Thank ayman m
Ibrahim , General Manager at Makkah Hilton Hotel, responded to this review

Dear Ayman m, Thank you so much for taking the time to post such a glowing review on TripAdvisor. It was an absolute delight to read through your comments.. Thank you for your trust and recommendation. We shall be looking forward to be your host during your next visit to the holy city. Best Regards, Ibrahim Al Fati General Manager...

Riyadh, Saudi Arabia
Reviewed 30 April 2016 via mobile

Although it is speculated that hotels immediately around the Grand Mosque will be demolished, it must be stated that the Hilton's location is wonderful that permits a person to attend all the prayers and have time for quiet reflection. Despite the large crowds and hectic movement of people in and out of Makkah, the staff are efficient in making the...

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Thank Mustafa156
Ibrahim A, General Manager at Makkah Hilton Hotel, responded to this review

Dear Mustafa , It is a pleasure to see that in general you were happy with the services you received during your stay with us. Our valued guests are our main interest and their satisfaction is our ultimate aim, we will always work harder and do whatever possible to maintain and exceed their expectations because that is what they deserve...

Colombo, Sri Lanka
Reviewed 29 April 2016

Makkah Hilton is a remarkable hotel with all convenience at one location. The staff and services provided were all excellent.will definitely come back here as it suits the purpose of pilgrimage. I wish all the very best

Review collected in partnership with Hilton Hotels & Resorts
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Thank Sohail P
Ibrahim , General Manager at Makkah Hilton Hotel, responded to this review

Dear Sohail P, We are pleased to read from your comments that you had an enjoyable stay at Makkah Hilton Towers .Your kind feedback is much appreciated. We wish to welcome you again at Makkah Hilton Towers for another positive experience soon. Best Regards, Ibrahim Al Fati General Manager Makkah Hilton & Towers

england
Reviewed 28 April 2016

If you haven't got the spare cash for the Intercontinental, this is the closest you can be to the Haram and it's great. Very well appointed, superb Concierge desk that were invaluable helping retrieve our lost luggage. Great price for Ziyarat in a GMC Excellent offerings for Breakfast Fast wifi Even our non Haram view room had a lovely Haram...

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1Thank wigwam
Ibrahim A, General Manager at Makkah Hilton Hotel, responded to this review

Dear Guest, Thank you for your stay and your time by providing us with your valuable feedback. It was a pleasure to know that you have enjoyed our services during your stay with us. Your word of appreciation motivates us to better our services even further. Moreover, it will be a pleasure to be your host at Makkah Hilton &...

Chennai (Madras), India
Reviewed 26 April 2016 via mobile

We stayed in family suite room..4 adults and 1 kid.Hilton is the best option to stay in mecca..very good service and hospitality..Alhumduliallah our stay was very pleasant and it was easy for us to go for all time prayer.

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Thank Ayesha S
Ibrahim A, General Manager at Makkah Hilton Hotel, responded to this review

Dear Ayesha , Thank you for choosing Makkah Hilton & Towers and for sharing your feedback on Trip Advisor. I am delighted that you enjoyed your stay with us. We look forward to welcoming you back to the hotel in the future. Best regards, Ibrahim Al Fati, General manager, Makkah Hilton & Towers.

Kaduna, Nigeria
Reviewed 23 April 2016

Hilton Makkah is a delight to savour. Its proximity to the Holy Kaaba makes it convenient to spend quality time within the Haram. The staff are warm and friendly while the rooms are clean and tidy with extra beddings.

Review collected in partnership with Hilton Hotels & Resorts
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Thank isagaya60
Ibrahim , General Manager at Makkah Hilton Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your wonderful review! We are so happy that you enjoyed your stay with us... We look forward to welcoming you back at Makkah Hilton for another memorable experience in the near future. Best Regards, Ibrahim Al Fati General Manager Makkah Hilton & Towers

Reviewed 21 April 2016 via mobile

Steps away from harram.great food . Rooms are so great especially room services.shahid the floor leader team was so friendly.. the facilities are great.the shopping center was awesome and alot of restaurant are located within elevator ride 😊

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Thank Bassem S
Ibrahim , General Manager at Makkah Hilton Hotel, responded to this review

Dear Bassem S, We are pleased to read from your comments that you had an enjoyable stay at Makkah Hilton Towers .Your kind feedback is much appreciated. We wish to welcome you again at Makkah Hilton & Towers for another positive experience soon. Best Regards, Ibrahim Al Fati General Manager Makkah Hilton & Towers

Lahore, Pakistan
Reviewed 20 April 2016 via mobile

Stayed two nights from 8th apr to 10 apr with my wife and 1 1/2 year old kid. Excellent service and staff. Needed special food for my kid who was not well and from duty manager to chef every one helped me a lot. Excellent food , room service. Well done and thank u so much. Regards.

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Thank mobinmobin
Ibrahim A, General Manager at Makkah Hilton Hotel, responded to this review

Dear Guest, Thank you very much for sparing the time and sharing your comment at our hotel trip advisor page. It is our real pleasure and gratitude to receive positive comments from a very important guest like yourself, I am so happy and proud that we succeeded to meet your expectations Looking forward to welcoming you back at your soonest...

Preston, United Kingdom
Reviewed 20 April 2016 via mobile

Myself along with 7 family members booked 2 rooms we arrived at 10pm and check in was done very quickly when booked we ask for 1 room with kitchen and they gave us as we requested and also with haram view on 9th floor room was clean and spacious it has a outstanding breakfast menu so many items to choose...

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Thank Yunus P
Ibrahim A, General Manager at Makkah Hilton Hotel, responded to this review

Dear Yunus, Many thanks for sharing this wonderful review with us. We are really proud to meet your expectations and work for your comfort. Our staff are always happy to go above and beyond in making our guests feel welcome and have a great experience at the hotel, We look forward to extending the same warm welcome when you return...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
Official Description (provided by the hotel)
The spectacular entrance to this grand complex adds opulent style, along with seven panoramic elevators and five elegant restaurants. Main Makkah attractions are on your doorstep including the Kaaba and the ZamZam Well, with other important Islamic holy sites less than five miles away. Find a refreshing range of on-site recreational activities, entertainment, amazing restaurants and business facilities. Located in the center of Makkah, our hotel is close to many holy sites, among which is the largest mosque in the world, the Holy Haram, and the Kaaba, the most sacred place in Islam. Pray amongst the deep Islamic history, or climb the 600 steps up the nearby Mountain of Jabal Al-Nūr to reach the Cave of Hiraa. ... more   less 

Additional Information about Makkah Hilton Hotel

Address: Ibrahim Al Khalil Street, Mecca 21955, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Mecca
Price Range: $187 - $1,369 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Makkah Hilton Hotel 5*
Number of rooms: 614
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Expedia, Priceline, Hotwire, Hotels.com, TripOnline SA and HotelQuickly so you can book your Makkah Hilton Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Makkah Hotel Mecca
Hilton Hotel Mecca
Hilton Hotel Makkah
Hilton Mecca
Mecca Hilton
Makkah Hilton Hotel Mecca
Hotel Style:
#2 Family Hotel in Mecca
#4 Romantic Hotel in Mecca
#6 Luxury Hotel in Mecca
#13 Best Value Hotel in Mecca
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Questions & Answers

Here's what travellers have asked, with answers from Makkah Hilton Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from lifts”
Liverdargnies, 3 Mar 2017 | Read review
“Tower 2 and 5, lower rooms on each floor, haram facing give good view but slightly smaller than city facing”
Arusha11, 12 Jan 2017 | Read review
“Haram view”
azuanzahdi, 2 Jan 2017 | Read review
“higher floors have better views of haram but lower floors are better for families”
HusainRayman, 20 Dec 2016 | Read review
“Try to get masjid al haram view.”
Rousseau2004, 29 Nov 2016 | Read review
5 of 5