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Manazel Al Ain Mercure

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Manazel Al Ain Mercure
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10 Reviews from our TripAdvisor Community

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Showing 6: English reviews
Doha, Qatar
Reviewed 3 weeks ago via mobile

this hotel was called Mercure then grand now its called alkhozama, but still as awful as it has always been . it's behind the star rating system so don't be tricked by that building has never been maintained. staff are rude ,unhelpful food is the cheapest of the market badly cooked location is extremely far from Haram busses and coaches...

Thank Shaltoni
Al Ahsa, Saudi Arabia
Reviewed 14 August 2012

The location is not good. It is located on a high hill. If you drive a car, it is not easy to get to main entrance. If you walk, you must be in good health or you blood pressure will be high and you might get heart attack. It is located in Al Azizia district. So if you want to...

3Thank bmulhim
Blacksburg, Virginia
Reviewed 28 August 2011

We went for Umrah during Ramadan. Unfortunately, the hotel is not what is described on the website. It is for sure not 5 stars as claimed. Neither the furniture, the style of the rooms, the facilities, breakfast, nor the service is 5 stars. 1.The hotel is on a steep hill, it is not easy access. It is not known to...

5Thank PANAM-Air
Reviewed 16 August 2011

It is definitely not a 5* venue. Not even 4*. We had chosen this hotel because it was the cheapest 5* hotel in alaziziah. But we were very shocked and disappointed on the hotel in general. Rooms are very small and lacks day light as windows are shaded. Staff were helpful but confusing sometimes. I am trying to remember anything...

1Thank Ahmad_KUW
Reviewed 16 September 2009

This hotel is good if you want to visit friends or if you are going to Makkah for business, but I don’t recommend it if you are going for Umrah. The hotel is clean and nice. The only disadvantage is the location. It’s located in Azizia, which is too far from Haram, if you need to go to Haram, you...

1Thank khalid606
Reviewed 7 November 2008

Rooms are not spacious. bathrooms are small, Website says wireless connection available, but it was not available. Hotel staff donot answer clearly. Front Office Hotel staff needs thorough training. Though it was 4.5 kms away from Haram, Hotel busses were available every half hour.

Thank fasi100

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  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The leading leisure hotel in Makkah is ideally located in the premier residential and commercial district of Al Azizia, only 4.5 km from the Holy Mosque. This is the first 5 star hotel in Azizia and features a swimming pool, ballroom and sports and entrtainment facilities. All rooms are fully airconditioned and offer direct dial phones, LCD TV with satellite channels, wireless internet service, mini fridge and private safe. Enjoy all the comfort and service of a genuine 5 star hotel. ... more   less 

Additional Information about Manazel Al Ain Mercure

Address: Makkah Rd | Al Azizia, Mecca 21955, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Mecca
Price Range: $65 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Manazel Al Ain Mercure 4*
Number of rooms: 231
Reservation Options:
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Also Known As:
Manazel Al Ain Mercure Hotel Mecca
Manazel Al Ain Mercure Makkah/Mecca
Hotel Style:
#54 Luxury Hotel in Mecca
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?