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Amazing comfort and superb customer service from everyone. Staff really makes me you feel like it is your home away from home.
Room is great and they have a good gym and amazing outside pool. Easy access from airport as well.
Stayed at Ascott for a month in September/October.
Premise is clean with basic requirements such as gym and a swimming pool. Breakfast cafe is managed by a 3rd party however buffet menu has sufficient range to suit all.
Hotel is kids friendly as there is...More
Response from RaedQ16, General Manager at Ascott Rafal Olaya RiyadhResponded 30 September 2018
Dear Guest, thank you for choosing Ascott Rafal Olaya and for sharing your experience through Google. Thank you again and look forward to welcoming you back. Raed Qutishat Operation Manager.
very good apartment hotel, staff were very quick on check in and check out, very clean rooms and very well equipped kitchen, stayed in a studio apartment and was spacious enough, bathroom is excellent, quick room service. parking available for guests which was very helpful
Thank Suhail B
Response from RaedQ16, Manager at Ascott Rafal Olaya RiyadhResponded 16 September 2018
Dear Guest, thank you for choosing Ascott Rafal Olaya and for sharing your experience through Google.
Thank you again and look forward to welcoming you back. Raed Qutishat Operation Manager.
Stayed in this serviced suite hotel on 2 separate occasions for business. The hotel is comfortable and clean with comfortable rooms and good bathrooms. Reasonable work space in my room. Only a breakfast restaurant so if you want to dine in the evening you will...More
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Response from RaedQ16, Manager at Ascott Rafal Olaya RiyadhResponded 13 September 2018
Dear Guest, Thank you for choosing Ascott Rafal Olaya and for sharing your experience through Booking.com. and we are very Happy that you enjoyed your stay with us and we are going to open two new restaurants very soon with full service working 24/7 .Thank...More
Room space was excellent and so was the cleanliness. Location and the amenities were all beautiful. However, the management was not able to handle such a minor issue. I am very disappointed that my 7 messages were ignored by a staff member who said he...More
Thank Mohammed A
Response from Raed Q, Manager at Ascott Rafal Olaya RiyadhResponded 31 July 2018
Dear Mr Mohammed , thank you for choosing Ascott Rafal Olaya and for sharing your experience TripAdvisor and I am and all the management team are sorry that we could not meet your expectation and i would like to apologize for the inconvenience we made...More