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Ascott Rafal Olaya Riyadh

59 reviews
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Traveller (11)
Room & Suite (25)
Pool & Beach (6)
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Overview
  • Excellent68%
  • Very good27%
  • Average1%
  • Poor3%
  • Terrible1%
Travellers talk about
“swimming pool”(4 reviews)
“washing machine”(2 reviews)
“business trip”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (59)Write a Review
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LanguageEnglish
31
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All reviewsswimming poolwashing machinebusiness triphome away from homenice stayenjoyed my stayamazing hotelfree wifiother hotelsreceptionlocationairportgymlaundryhousekeepingfridgefurniture
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1 - 5 of 47 reviews
Reviewed 1 week ago

They changed my room two times. The bathroom is not clean, the room smells bad, the staff don't know how to handle the booking. When I told them that I chose a non-smoking room, the staff told me that there is no such thing!!!!More

Review collected in partnership with this hotel
Thank abdulelahb2018
Response from Raed Q, Manager at Ascott Rafal Olaya RiyadhResponded 6 days ago

Dear Mr. Abdullah, Thank you for choosing and rating us. We are sorry for the inconvenience we made for you and we promise will not happen again and we are working in your comments . Thank you again and look forward to welcoming you back....More

Reviewed 1 week ago

Upon arrival was welcomed by the Front Desk Staff. The rooms are well equipped with laundry and kitchen facilities. A nice size refrigerator. The gym was well equipped and also had a steam and sauna. The lobby always smelled good and had motion light detection...More

Thank mjhighdef
Response from Raed Q, Manager at Ascott Rafal Olaya RiyadhResponded 6 days ago

Dear Guest , Thank you for choosing and rating us. We are glad to hear that your partially satisfied with our services and facilities.Thank you again and look forward to welcoming you back. Raed Qtaishat .Operations manager

Reviewed 3 weeks ago

Wonderful and so friendly staff with high quality services also, the location is good with a lot of wonderful places around. Comparing with their price, they deserve more . Moreover, the room is so specious with modern style

Review collected in partnership with this hotel
Thank 24abdulsattara
Response from MDawood, General Manager at Ascott Rafal Olaya RiyadhResponded 2 weeks ago

Dear 24abdulsattara, Thank you for choosing Ascott Rafal Olaya and for sharing your feedback through TripAdvisor. We are glad to hear that you were happy with our services and facilities. Thank you again and look forward to welcoming you back. Mahmoud Al Dawood General Manager

Reviewed 3 weeks ago

Excellent Hotel...Very clean, excellent size, comfortable and very clean rooms. New Hotel with excellent facilities, very polite and helpful staff. Very good option relation quality/price... High recommended...

Review collected in partnership with this hotel
Thank miguelcalderon2018
Response from MDawood, General Manager at Ascott Rafal Olaya RiyadhResponded 3 weeks ago

Dear mguelcalderon2018, Thank you for choosing Ascott Rafal Olaya and for sharing your feedback through TripAdvisor. We are glad to hear that you were happy with our services and facilities. Thank you again and look forward to welcoming you back. Mahmoud Al Dawood General Manager

Reviewed 4 weeks ago

I stayed 3 nights at Ascott Rafal, was really enjoyable stay, and I would recommend it for long stay guests. Everything you need is there, furnished and has all the appliances needed to cook, and store food at your fridge.More

Review collected in partnership with this hotel
Thank ahmad810
Response from MDawood, General Manager at Ascott Rafal Olaya RiyadhResponded 4 weeks ago

Dear Mr. Ahmad810, Thank you for choosing Ascott Rafal Olaya and for sharing your feedback through TripAdvisor. We are glad to hear that you were happy with our services and facilities. Thank you again and look forward to welcoming you back. Mahmoud Al Dawood General...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Room Service
Airport Transportation
Breakfast included
Business Centre with Internet Access
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$147 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Riyadh
#20 Best Value Hotel in Riyadh
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$147 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Riyadh
#20 Best Value Hotel in Riyadh
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (11)
Room & Suite (25)
Pool & Beach (6)
Dining (3)
Family and Play Areas (10)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
asma_ibr
19 August 2017|
Answer
Response from MDawood | Property representative |
Dear asma_ibr, We are opening beginning of September.
1
Vote
Faroota j
6 July 2017|
AnswerShow all 4 answers
Response from MDawood | Property representative |
Dear Faroota j, Yes we have.
1
Vote
Room Tips
"clean and the size just grate and confy"
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"I advice not to choose the studio, usually they are crowded and smell like cigarettes but the higher rooms..."
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"wifi is bad"
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"Double Deluxe Rooms!"
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