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Mercure Value Riyadh

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Mercure Value Riyadh
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124 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

This hotels location was situated well for the purpose of my business visit. The location was close to the conference center where I was attending a trade show. The mall across the street is convenient if you need to get out for a walk or get something quick to eat. The hotel is a bit dated. My room had a... More 

Helpful?
Thank Brad S
naji a, Front Office Manager at Mercure Value Riyadh, responded to this review

Dear Sir, Thank you for your time to review our hotel, we took your notice seriously and will be conveyed to the concerned departments to be improved. looking forward to welcome you back To Your Hotel . More 

Cheltenham, United Kingdom
Level Contributor
362 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 2 weeks ago via mobile

A return visit and the 'ship in the desert' thing has perhaps lost its edge. Staff are friendly but the place itself needs a little bit of a spark. Sewer construction out front does not help but when the massive Hilton opposite opens in less than 11 months time it may be a struggle to get people in here.

Helpful?
1 Thank KAF0460
naji a, Front Office Manager at Mercure Value Riyadh, responded to this review

Dear Sir , Thank you for your time to review our hotel, we took your notice seriously and will be conveyed to the concerned departments to be improved. looking forward to welcome you back More 

Saltillo, Mexico
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

Construction outside the hotel is a problem. Noise is almost unbearable if your on that side of the hotel. This is for the new rail system and is just outside the front entrance. The staff are helpful and the location is ideal for some business meetings. Showers are a little cumbersome, but the beds are very comfortable. The food is... More 

Helpful?
Thank Artie M
naji a, Front Office Manager at Mercure Value Riyadh, responded to this review

Dear Sir, Thank you for your time to review our hotel, we took your notice seriously and will be conveyed to the concerned departments to be improved. looking forward to welcome you back More 

A TripAdvisor Member
Reviewed 23 August 2016 via mobile

The hotel is good for business visits.. The staff are friendly.. Rooms are clean with comfortable beds. The only thing I don't like there is the food. Very bad quality and taste.. I wish if they can improve it. Am visiting this hotel monthly due to work requirements and am facing food problem every time.

Helpful?
Thank A TripAdvisor Member
naji a, Front Office Manager at Mercure Value Riyadh, responded to this review

thank you Sir for your kind review and looking forward to welcome you back More 

West Yorkshire, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 20 July 2016 via mobile

This is kindof an oddball hotel - but you can stay here. Really really . . . Look at the photos, and it looks 5 star. Marble everywhere, everything shiny . . . And it is, the photos dont lie, its just like that. Except. And I'm feeling really churlish in trying to find something to criticise. Its almost like... More 

Helpful?
1 Thank BrutusKowalski
naji a, Front Office Manager at Mercure Value Riyadh, responded to this review

thank you Sir for sharing your experience More 

Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 30 June 2016 via mobile

Mercure continues to be a very basic utility hotel. Being close to very few and important offices is perhaps the only reason why people use it.. at least that is the case for me. The infrastructure is dated and the stress is very apparent. Also in my last few visits have not seen any effort to improve the same. Overall... More 

Helpful?
Thank SaubhikM
naji a, Front Office Manager at Mercure Value Riyadh, responded to this review

thank you sir for sharing your experience we will forward it to the higher level of management More 

1 review
Reviewed 9 June 2016 via mobile

I have stayed in lot's of 5 stars hotel's around the world this was the first visit to Riyadh and in Mercure Value, i enjoyed my trip so professionalism i have seen in the staff, they are so friendly, from the housekeeping to room service, all of them are very professionals and well mannered, the room was amazing so peaceful... More 

Helpful?
Thank jdsidiqui
naji a, Front Office Manager at Mercure Value Riyadh, responded to this review

Dear Mr. Sidiqui, nothing makes us happy rather than seeing such great comments from our beloved guests, thank you for that, and proud that our service met you expectations looking forward to welcome you back More 

Jeddah, Saudi Arabia
1 review
Reviewed 6 May 2016

Not as standard of Accor Hotels Bad room Live spiders Bad shower Dirty Toilet No plug point at the side of the bed Not so clean room Not worth the price I paid for 1 night Even furnished apartments have higher standards

Review collected in partnership with Accorhotels.com

Helpful?
Thank s_r_imran83
naji a, Front Office Manager at Mercure Value Riyadh, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Value Riyadh Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest... More 

Kuwait City, Kuwait
Level Contributor
143 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 1 May 2016

This is one of those hotels where nothing is drastically wrong but then again it was not that appealing. Right from the off its location and layout do not help. There is construction work close by and therefore I was placed in a room so not for it to disturb me. The result was a room with curtained windows only... More 

Helpful?
Thank Pwillholme
naji a, Front Office Manager at Mercure Value Riyadh, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the Mercure Value Riyadh Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Dubai
Level Contributor
117 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 28 April 2016

Checking in was easy and rooms large with ensuite sitting room and kitchenette. Staff were helpful and accommodating. Outside road / metro construction made access a little complicated but not annoyingly so. Breakfast adequate. Not the best hotel but good value for money for a short visit as long as the area for business is close by.

Helpful?
Thank travelingarab
naji a, Front Office Manager at Mercure Value Riyadh, responded to this review

Thank you Sir for your nice review, and looking forward to welcome you back More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Mercure Value Riyadh

Address: Building N 7183 Unit 1 | Exit 8, Granada Mall, Riyadh 11416, Saudi Arabia
Region: Saudi Arabia > Riyadh Province > Riyadh
Price Range: $148 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Value Riyadh 4*
Number of rooms: 85
Reservation Options:
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Hotel Style:
#41 Luxury Hotel in Riyadh
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Questions & Answers

Questions? Get answers from Mercure Value Riyadh staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the street and construction side. Breakfast is good enough, but go out for evening meals.”
 of 5 bubbles ArtieM, 14 Nov 2016 | Read review
“High floor as building works nearby”
 of 5 bubbles ForensicBob, 15 Dec 2015 | Read review
“the suite was absolutely enormous - good sized space for a family to stay in”
 of 5 bubbles Chattle, 11 Sep 2015 | Read review
“The upper two stories of this 4-storey hotel have full windows, but the views are average.”
 of 5 bubbles 265frankm, 30 Apr 2015 | Read review
“I was in Room 1205, it is very very nice. Good view but its just of sand like everywhere in Saudi.”
  • Bathroom 1
  • View from Bedroom
  • Bedroom 1
  • Bedroom 1
  • Bedroom 2
  • Living room
  • Kitchen
  • Bathroom 1
 of 5 bubbles Chrisradioman, 16 Sep 2014 | Read review
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