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Hilton Garden Inn Riyadh Olaya

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Hilton Garden Inn Riyadh Olaya
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460 Reviews from our TripAdvisor Community

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Showing 422: English reviews
Rotterdam, The Netherlands
Reviewed 18 March 2016

Thanks to the hotel staff of this Olaya-based hotel, who always makes me feel a honoured guest when being on a business trip to the Kingdom. Special thanks to Mr Mohamed Helmy and his staff for making me feel at home, with great, authentic smiles and addressing me in my mothertongue ("Alles goed?") - we usually contact briefly on every...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 909tomj
General Manager M, General Manager at Hilton Garden Inn Riyadh Olaya, responded to this review

Dear Guest, Thank you for choosing Hilton Garden Inn Riyadh Olaya and for sharing your feedback on Trip Advisor. I am pleased to hear that you had a wonderful stay with us. I trust that you were comfortable in your spacious room, equipped with the best amenities. It is great to hear that you were impressed with our colleagues. Rest...

Reviewed 11 March 2016 via mobile

Hotel services are adequate however accessibility to the hotel is an issue with lots of construction near the hotel hence parking and getting in a problem Room was good and spacious however I am always not in favor of a shower in the bath Reception was good however was not updated with latest construction around

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Helpful?
Thank shmahomed
General Manager M, General Manager at Hilton Garden Inn Riyadh Olaya, responded to this review

Dear shmahomed, Firstly, thank you very much for taking the time to provide us with your feedback via TripAdvisor. I was genuinely concerned to read about the inconveniences you experienced during your stay with us and given the details you shared, regards to your stay, unfortunately you did not have a good experience. I have noted your comments for the...

Gurgaon
Reviewed 9 March 2016

I stayed there for 6 nights last week and did not have good experience - some of the issues - 1. It was a corporate booking so very small room was provided to me. Next day when I asked for booking cancellation, room was changed. Hotel should have taken care this at first place it self. They should not take...

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Helpful?
Thank AshishPareek
General Manager M, General Manager at Hilton Garden Inn Riyadh Olaya, responded to this review

Dear AshishPareek, Thank you for taking the time to review our hotel on Tripadvisor, and for sharing your concerns. I am truly sorry to read about the dissatisfaction during your stay and I would like to offer my sincere apologies for the disappointments you have expressed. Shortcoming such as not providing the Newspaper & the bathroom slippers are unacceptable for...

Reviewed 25 February 2016 via mobile

I first visited the HGI in RUH in August, and I've stayed there for a total of about 3 months (~80 nights) since then. As I write this, I'm boarding another flight to visit the hotel again for another two weeks. I've stayed in a few places in Riyadh before the HGI, but since August, Ranjan, Jaleel and the rest...

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Thank Andrew T
General Manager M, General Manager at Hilton Garden Inn Riyadh Olaya, responded to this review

Dear Andrew T, Thank you for your impressive and wonderful comments. It’s always a pleasure to welcome privileged guest like yourself at our property. Nice to know that you found our staff to be attentive and always at your service. At Hilton Garden Inn Riyadh Olaya, we constantly make sure to serve and enhance each of our guests and make...

Riyadh, Saudi Arabia
Reviewed 21 February 2016

Perfect location with reasonable tariff, good for business stay . Location wise located in the main happening street surrounded with restaurants and main offices and showrooms. Best this is the price, specially for regular visits

Review collected in partnership with Hilton Garden Inn
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Thank Abdul N
General Manager M, General Manager at Hilton Garden Inn Riyadh Olaya, responded to this review

Dear Abdul N, Thank you very much for choosing to stay at Hilton Garden Inn Riyadh Olaya and sharing your Hilton experience. We are pleased that you have overall enjoyed our facilities and services. Delighted to hear that you find our location very convenient and with easy access to major attractions. Your review has been shared with my management and...

Reviewed 16 February 2016 via mobile

All hotel staffs are accommodating,mohd and visor in the reception, the guy working in the restaurant name willy.i had a nice stay in your hotel,very clean and the ambiance is very cool.just to improve your wifi.thank you all!

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Helpful?
Thank Lorna R
DoubleTree R, General Manager at Hilton Garden Inn Riyadh Olaya, responded to this review

Dear Lorna R, Thank you for taking time for reviewing our Hotel. It’s delighting to hear that you found our team to be very helpful and available at your assistance and I will forward your appreciating comments to all the team and will convey your glad tidings. I have noted your points for the Wifi issues and will work with...

Mesa, Arizona
Reviewed 11 February 2016

I had a great experience at this hotel. I'm from the United States so going into Saudi Arabia had me a little worried, since there was so much you see on TV and it being a completely different culture. I had very low expectations of the quality and level of services that would be available. Once I arrived I was...

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Helpful?
Thank Isaac K
General Manager M, General Manager at Hilton Garden Inn Riyadh Olaya, responded to this review

Dear Isaac K, Thank you for your constructive feedback. It was an absolute pleasure to hear your positive comments and that you enjoyed your stay with us. I will personally convey your appreciating comments to Mr. Zakir and Mr. Sadhik, who are highly dedicated and they always make sure our guests are satisfied. It’s good to know that you liked...

Houston, United States
Reviewed 10 February 2016

The staff were always great and nothing was too difficult for them. The hotel is located about a 5 minute cab ride from the heart of Riyadh. Rooms are very comfortable and the breakfast far exceeded the variety available of HGI's in the States. Excellent value for money, although I was able to take advantage of the Winter special

Review collected in partnership with Hilton Garden Inn
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Thank Paul B
General Manager M, General Manager at Hilton Garden Inn Riyadh Olaya, responded to this review

Dear Paul B, Thank you for providing us with your reviews and comments. I am very impressed with the detailed comments you provided for the hotel and our proactive team. Serving our guest and making their stay into a remarkable experience is our only goal. At Hilton Garden Inn Riyadh Olaya, we constantly strive to present the modern comfort and...

Manchester, United Kingdom
Reviewed 9 February 2016

This is a slightly older style hotel, but all the usual amenaties are available and the restaurant staff are very helpful.The food is largley buffet style, rather han hute cuisine, but there is something for everyone every night. I was upgraded to a higher floor and larger room away from the lifts so I had a very peaceful stay.

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Thank pauljschofield
General Manager M, General Manager at Hilton Garden Inn Riyadh Olaya, responded to this review

Dear pauljschofield, Thank you very much for taking the time to publish your comments. I have already shared them with our team and I believe this will motivate us to keep working to seek service excellence for our guests. We look forward to welcoming you in the near future at Hilton Garden Inn Riyadh Olaya. Best Regards, Hans Schiller |...

Reviewed 8 February 2016 via mobile

I'm here on a very short business trip and I found this place clean and perfect. But beside that I must say that food is very pathetic as compare to its prices! Although complimentory breakfast was Great! My reservation was for King Size Bed but when I actually entered the room it was a normal standard size room. So I...

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Helpful?
Thank Kamran Y
General Manager M, General Manager at Hilton Garden Inn Riyadh Olaya, responded to this review

Dear Kamran, Thank you for taking the time to evaluate your stay with. I regret to learn that you had an unpleasant stay at our hotel, I will personally make sure to pass on your comments to all the departments concerned. Rest assured that it is your feedback that allows us to better enhance our overall guest experience and we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Stay at the contemporary Hilton Garden Inn Riyadh Hotel, situated on the Olaya main street in the heart of the business district. Business guests can take advantage of the hotel’s superb location 30 minutes from Riyadh International Airport. Enjoy easy access to major corporations within walking distance or a short taxi ride from the hotel. Explore the variety of malls and restaurants of the Olaya district, an area famous for Riyadh’s best shopping opportunities. Close proximity to Riyadh’s historic area with its shouks and museums makes this hotel an ideal location for a weekend getaway. ... more   less 

Additional Information about Hilton Garden Inn Riyadh Olaya

Address: Olaya Main Street Building 8951 | PO Box 15553, Riyadh 11454, Saudi Arabia
Region: Saudi Arabia > Riyadh Province > Riyadh
Price Range: $117 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Garden Inn Riyadh Olaya 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
Hilton Garden Inn Riyadh Olaya Hotel Riyadh
Hotel Style:
#2 Best Value Hotel in Riyadh
#6 Business Hotel in Riyadh
#7 Luxury Hotel in Riyadh
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Riyadh Olaya staff and other travellers.
1 question
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Jeddah, Saudi Arabia

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Questions? Get answers from Hilton Garden Inn Riyadh Olaya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are very quiet”
  • Bed
  • Tea, coffee, and water
  • TV
 of 5 bubbles simonj8, 16 Dec 2016 | Read review
“If you are a gold/diamond member, you may get a better room”
 of 5 bubbles Manzoory3k, 9 Nov 2016 | Read review
“Rooms towards the back are likely to be quieter”
 of 5 bubbles ThatT1Feeling, 21 Oct 2016 | Read review
“For long stays, do share in advance your preferences with front desk and their managers to ensure to get the perfect room.”
 of 5 bubbles pkedia, 15 Sep 2016 | Read review
“Top Floor is my most recommended”
 of 5 bubbles FredKlein1104, 16 Aug 2016 | Read review
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