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JW Marriott Hotel Kuwait City

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JW Marriott Hotel Kuwait City
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268 Reviews from our TripAdvisor Community

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Showing 240: English reviews
Doha, Qatar
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 1 week ago

I stay multiple times a month at this hotel and thought I should write a review. The staff are excellent (valet, front desk, restaurant) and many of them remember me between visits, and also my preferences (coffee, breakfast, etc). Rooms are clean and spacious and the location is great. Hotel is attached to an adjacent upscale mall which also has... More 

Helpful?
Thank AbuAbdillah
London, United Kingdom
Level Contributor
154 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed 2 weeks ago via mobile

It's amazing how a global brand can be sucked into becoming local. I've stayed at JW Marriott around the word and this is the bottom of the barrel. My "suite" had no window to see out of, no complimentary water, and worst of all no internet. I called to get these resolved not the window of course, eventually some water... More 

Helpful?
1 Thank Manydaysaway
Kuwait_Management, General Manager at JW Marriott Hotel Kuwait City, responded to this review

Dear Manydaysaway, Thank you for taking the time to write a review on Tripadvisor following your stay at the JW Marriott Kuwait City. We truly value your feedback as it is from your comments that we are able to uphold our commitment to excellence and provide the best service to our guests. While it is certainly never our intent to... More 

Vancouver, Canada
Level Contributor
36 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 4 weeks ago via mobile

With pre-arrival concierge contact, you will be treated very well from complimentary airport pickup to personal greetings from the manager at check-in. I was upgraded to a business suite with welcome amenity as a Gold on both stays, a rarity in the Marriott Rewards scheme. Breakfast in Crosswinds Restaurant was very good with a wide food spread, as was the... More 

Helpful?
Thank keithvan
Paris, France
Level Contributor
70 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 4 weeks ago via mobile

It has been more than 10 years I did not visit Kuwait. So decided to go back to the Marriott The hotel has kept its classical style, in excellent condition, renovating what had to be in order not to look old and faint. Excellent service and great quality of food Still a great place to stay in Kuwait with luxury... More 

Helpful?
Thank Dominique P
Kuwait_Management, General Manager at JW Marriott Hotel Kuwait City, responded to this review

Dear Valued Guest, Thank you for taking the time and writing this wonderful review. We are so pleased to host you, and that we were your first choice even after a decade later. Thank you for commending the luxurious interiors and quality of food at our restaurant. We take pride in staying true to the luxurious standards. We hope to... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 October 2016 via mobile

I always look forward to my next visit!! Super nice staff, best restaurants (Must try the Japanese restaurant) rooms are nice and clean, service is amazing, adjacent to a luxurious mall with top brands, walking distance from many nice restaurants, breakfast selection is great!!! I just can't say enough. Thank you JW Marriott kuwait! Well done.

Helpful?
Thank Ahmed A
Kuwait_Management, General Manager at JW Marriott Hotel Kuwait City, responded to this review

Dear Valued Guest, Thank you for taking the time to write this great review. I am happy to know that you like the cleanliness of the rooms and the breakfast selection at the restaurants. The direct access to Al Salhia mall is among our best features, thank you for the words of appreciation. We hope to welcome you again, Best... More 

Watertown, Massachusetts
Level Contributor
254 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 22 October 2016 via mobile

I've stayed here twice, and this is a solid and reliable hotel for international business travelers. I typically only spend two or three nights in the city when I visit, and this is both convenient, clean, and well located. There's a business center and a fitness gym as well as a good breakfast and a sushi restaurant on the first... More 

Helpful?
Thank Shantap
Kuwait_Management, General Manager at JW Marriott Hotel Kuwait City, responded to this review

Dear Valued Guest, Thank you for taking the time to write this interesting and detailed review, sharing your experience with us on Tripadvisor. We are pleased to know you enjoyed your stay and find the hotel to be reliable for business travelers in terms of service and facilities provided. Situated in the business district of Kuwait, JW Marriott Kuwait City... More 

Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 October 2016 via mobile

The hotel was classic but elegant. It has a good location and walking distance from the offices. It was connected also to the salhiya mall, where you can find luxury brands. The staff here is very friendly. I really like the service here they are very attentive. Thank you for the great service.

Helpful?
Thank alnuami1980
Kuwait_Management, General Manager at JW Marriott Hotel Kuwait City, responded to this review

Dear Valued Guest, We are delighted to read your review and happy to know you liked the service provided. The direct access to Al Salhia mall is among our forte, thank you for highlighting it. We hope to welcome you again, Best Regards, George Aoun Cluster General Manager Kuwait Marriott Hotels More 

Bahrain
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 October 2016 via mobile

It's a luxury hotel in a place called sharq. There is a door you can go to Alsalheya mall from the lobby of the hotel. Salheya mall is one of the famous luxury mall in Kuwait with many top brands. Back side you can get an outdoor place with many restaurants and cafes. Rooms are big and wide. Food are... More 

Helpful?
Thank mooozsweets
Kuwait_Management, General Manager at JW Marriott Hotel Kuwait City, responded to this review

Dear Valued Guest, Thank you for taking the time to write this review. We are happy you enjoyed the spacious rooms and the location of the hotel, with the direct access to Al Salhia mall. We would also like to thank you for highlighting our Marriott Rewards program. We hope to welcome you again, Best Regards, George Aoun Cluster General... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 October 2016 via mobile

I had a wonderful stay at this hotel. I was treated like royalty. The staff was very friendly and helpful. The breakfast buffet is delicious. I felt safe and secure with the wonderful security. There is valet parking for hotel guests. I highly recommend staying at this hotel.

Helpful?
Thank John M
Kuwait_Management, General Manager at JW Marriott Hotel Kuwait City, responded to this review

Dear Valued Guests, We are delighted to learn your stay was pleasant and you enjoyed the breakfast buffet among other services and facilities provided. Thank you for recommending JW Marriott Kuwait City Hotel. We hope to welcome you again, Best Regards, George Aoun Cluster General Manager Kuwait Marriott Hotels More 

Exeter, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016 via mobile

The first notable feature of this hotel is the complimentary ride from airport to hotel, plus (with notice) the same when leaving. It's well located for certain businesses but maybe not centrally located for shops and such. Inside the hotel is fine - the high quality you'd expect from JW Marriott. It makes business trips pleasant and easy.

Helpful?
Thank Aldermanhogg
Kuwait_Management, General Manager at JW Marriott Hotel Kuwait City, responded to this review

Dear Valued Guest, Thank you for sharing this review with us. It gives me great pleasure to learn that your experience at the JW Marriott Kuwait City matched your expectation. We are glad you appreciate the complimentary airport transfer. We hope to welcome you again, Best Regards, George Aoun Cluster General Manager Kuwait Marriott Hotels More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about JW Marriott Hotel Kuwait City

Address: Al Shuhada Street | P.O.Box 26302, Kuwait City 13124, Kuwait
Region: Kuwait > Kuwait City
Price Range: $452 - $601 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Kuwait City 5*
Number of rooms: 315
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com, HotelTravel.com, Expedia, Agoda, Priceline, Travelocity and Odigeo so you can book your JW Marriott Hotel Kuwait City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Kuwait City
Marriott Safat
Kuwait City Marriott
Kuwait City Jw Marriott
JW Marriott Hotel Kuwait City
Hotel Style:
#7 Business Hotel in Kuwait City
#8 Spa Hotel in Kuwait City
#13 Luxury Hotel in Kuwait City
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Questions & Answers

Questions? Get answers from JW Marriott Hotel Kuwait City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive floor if you can afford it”
 of 5 bubbles jodystephens, 4 Jun 2016 | Read review
“Take front road facing rooms”
 of 5 bubbles NitinD_13, 15 May 2016 | Read review
“Street side rooms have better views.”
 of 5 bubbles AS_IT_IS_24, 20 Mar 2016 | Read review
“choose sea view rooms”
 of 5 bubbles marriott967, 28 Dec 2015 | Read review
“The JW Marriott r Kuwait 12th floor is the excutive floor. Pair or impair room, does not matter. Views are none from rooms.”
 of 5 bubbles juancC8723UG, 19 Nov 2015 | Read review
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