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Sheraton Kuwait

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Sheraton Kuwait
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264 Reviews from our TripAdvisor Community

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Showing 206: English reviews
Dubai, United Arab Emirates
Level Contributor
79 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 19 May 2016

Stay here for business trip. Arrive early to catch a meeting so ended up has to checked in early. When I arrive the lobby was quite crowded due to some event, but right after I enter, the staff quickly direct me to the reception and help me with the check in. The check in service was pretty fast, they even... More 

Helpful?
Thank Pandha N
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear pandhangraha, It was a pleasure to have you as our guest and we are pleased to learn that you thoroughly enjoyed your stay with us once again. Thank you for recognizing Sheraton Kuwait as one of the best hotels you have experienced in Kuwait. For the past 50 years our commitment to providing excellent customer service and outstanding facilities... More 

London, United Kingdom
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 18 May 2016 via mobile

It was my second time in Kuwait and Choose the Sheraton. The a hotel offers an array of Restaurants and it is centrally located not far from the Beach. It is a Governmental institution therefore very busy with Banquets events. I was kindly upgraded to a Suite on the 9 th floor.. Old style decoration but a very comfortable bed... More 

Helpful?
Thank Mark O
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear Mr. Mark It was a pleasure to welcome you back to Sheraton Kuwait and we are pleased to hear that you enjoyed your stay with us once again. We strive to ensure that each stay is exceptional and unforgettable by delivering a true 5 star experience. We appreciate your compliments regarding the quality of services, Riccardo dining experiences, and... More 

pearldream
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 May 2016 via mobile

I have been in this hotel a few times and it is perfect! The staff is so friendly and welcoming. The rooms are big, clean and have everything you need. The breakfast buffet is probably the best I have ever seen! So much choices that it is hard to choose! I travel a lot and this is really one of... More 

Helpful?
Thank pearldream
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear pearldream, We are pleased to know that you enjoyed your stay at Sheraton Kuwait and found our staff and breakfast options convenient during your business trip. Thank you for taking the time to share your comments and we look forward to welcoming you back again as our valuable guest in the near future. Kind regards, Mazen Al-Mhana Director of... More 

Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 April 2016 via mobile

I would recommend this hotel because it is right in the middle of the city center. You'll have Kuwaits' famous restaurants and shopping district minutes away from you. The rooms are big and spacious, nevertheless, the prices are good. In addition, the customer service is amazing, fast and efficient. The hotels manager and employees were very welcoming and friendly.

Helpful?
Thank Shamma9
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear Shamma, It was a pleasure to have you as our guest and truly appreciate your comments regarding our amazing associates. We do look forward to seeing you soon at Sheraton Kuwait. Kind regards, Mazen Al-Mhana Director of Sales & Marketing More 

Scottsdale
Level Contributor
815 reviews
153 hotel reviews
common_n_hotel_reviews_1bd8 410 helpful votes
Reviewed 25 April 2016

This is part of the Sheraton Luxury Collection and it certainly is luxury. A low rise building of seven floors it is quite personal and intimate compared to the mega hotels. Our suite on the fourth floor ( club floor) was a good size and beautifully appointed. The lighting in the bedroom and bathroom were great which they aren’t in... More 

Helpful?
Thank PeterAZ
Margate, Florida
Level Contributor
41 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 April 2016

the hotel staff went above and beyond to make you feel welcome , the service excellent, the food excellent specially the breakfast and dinner alhamera restaurant . Also room service was fast and great food,

Helpful?
Thank lorenmedia
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear Ms. Loren, We are pleased to know that you enjoyed your stay at Sheraton Kuwait and found our service & breakfast convenient during your business trip. Thank you for taking the time to share your comments and we look forward to welcoming you back again as our valuable guest in the near future. Kind regards, Mazen Al-Mhana Director of... More 

london
Level Contributor
174 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed 22 April 2016 via mobile

I was hesitant ranking 4 or 5 stars but I'm going for 5 since the service makes it all. The hotel is 50 years old but surprisingly well maintained. Of course its cousin the four points is more recent but the Sheraton is worth a visit. You'll be very well treated.

Helpful?
Thank david s
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear Mr. David, Thank you for taking the time to share your valuable feedback of your recent stay at Sheraton Kuwait. It is great to know that you liked our wonderful service and it is always a pleasure to have you stay with us. We do look forward to welcoming you back once again. Kind Regards, Mazen Al-Mhana Director of... More 

Level Contributor
39 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 April 2016 via mobile

My PA accidentally booked here rather than round the corner at four points, but I am glad she did. Superb hotel, impeccable service, the upgrade to the junior suite and a really excellent breakfast made the stay at this hotel a delight. Although only 1 night I will be back, on purpose this time.

Helpful?
Thank Cfincham
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear Sir, Thank you for taking the time to share your review on tripadvisor.com. It was a pleasure to have you as our guest at Sheraton Kuwait and we are glad to know that you had an excellent stay. Your compliments with regards to the service of our associates, upgrade as well as the excellent breakfast are very much appreciated.... More 

Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 April 2016 via mobile

Staff is very polite and always ready to help. With number of restaurants in the hotel, there is plenty of food choice. Rooms are very spacious and well equipped - even have printer/ fax machine. Free Airport transfers is very helpful . One point for improvement - Wifi is patchy and slow at times.

Helpful?
Thank Jyoti S
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear Ms. Jyoti, It is truly a delight to read your review as guest satisfaction is very close to our heart. We are committed to providing the best service and are very pleased to know that your overall stay was excellent. With regards to the Wifi we have passed on your feedback to the IT team to look it to... More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 April 2016 via mobile

Classic hotel I believe It combines tradition and modernity .Nice locations clean room. The staff is very professional. It has 4 restaurants I recommend the Iranian and the Lebanese. It near the traditional mall (Almubarakia) heart of Kuwait.

Helpful?
Thank Mfozan06
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear Sir, It was a pleasure to have you as our guest and truly appreciate your comments regarding our location, professional staffs and restaurant choices. Thank you so much for taking the time in posting a positive response "Heart of Kuwait" in tripadvisor.com. We do look forward to welcome you soon at the Sheraton Kuwait. Kind regards, Mazen Al-Mhana Director... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Babysitting
Official Description (provided by the hotel)
Sheraton Kuwait has held court as Kuwait's most premier hotel, a landmark blending traditional and modern finishing in a elegant style offering 300 luxurious rooms and suites. The hotel features seven magnificent event spaces an inspiring outdoor pool and a well equipped health club. Guests can enjoy a broad range of dining choices that includes 5 restaurants namely Italian - Riccardo, Iranian - Shahrayar, Lebanese - Tarbouche, Indian - Bukhara, AlHambra International restaurant and the famous English Tea Lounge. ... more   less 

Additional Information about Sheraton Kuwait

Address: Fahd Al-Salem Street | P.O. Box: 5902 Safat, Kuwait City 13060, Kuwait
Region: Kuwait > Kuwait City
Price Range: $457 - $594 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Kuwait 5*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, HotelTravel.com, Priceline, Agoda and Booking.com so you can book your Sheraton Kuwait reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Kuwait Hotel And Towers
Sheraton Kuwait City Hotel
Kuwait City Sheraton
Sheraton Kuwait Kuwait City
Hotel Style:
#3 Business Hotel in Kuwait City
#11 Luxury Hotel in Kuwait City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Kuwait staff and other travellers.
2 questions
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Questions? Get answers from Sheraton Kuwait staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I found the room facing the entrance quite good”
 of 5 bubbles AnjaniKSahay, 20 Sep 2016 | Read review
“Tower rooms are designed by St. Regis and are appointed accordingly”
 of 5 bubbles BigEGentle, 7 Aug 2016 | Read review
“excellent location in kuwait city, rooms are big”
 of 5 bubbles lorenmedia, 25 Apr 2016 | Read review
“12th floor street facing was very quiet (almost silent) other options are available,”
 of 5 bubbles Colum_62, 10 Feb 2016 | Read review
“Ask for a high level room facing the front of the hotel.”
 of 5 bubbles terrychienwahw2014, 22 May 2015 | Read review
5 of 5
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