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Sheraton Kuwait

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Sheraton Kuwait
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270 Reviews from our TripAdvisor Community

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Showing 210: English reviews
Cairo, Egypt
Reviewed 6 October 2013

this is the place to stay for business in Kuwait. the hotel operates around business guests. service is quick and efficient. the staff are friendly and try to make you feel at home. the laundry service is quick. and the hotel is close to a number of good restaurant options for lunch and dinner at a walking distance including the...

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Helpful?
Thank basmaberti
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review

Dear Sir, It was a great pleasure having you staying with us recently. The Management of Sheraton Kuwait Hotel & Towers takes this opportunity to thank you for the extensive positive comment on our facilities. We do look forward to receiving all our guests’ feedback as it is only through your comments we can strive to serve you even better....

dubai
Reviewed 6 October 2013

Offering a Mercedes Limousine for my trip to and from the airport indicates the level of service at this hotel. This was a business trip, so, as with various other of my reviews, it's difficult to evaluate this hotel in terms of value. However, in terms of quality of service, room, breakfast and overall comfort - I would give this...

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Thank deeveedubai
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review

Dear Sir, It was a great pleasure having you staying with us recently. The Management of Sheraton Kuwait Hotel & Towers takes this opportunity to thank you for the extensive positive comment on our facilities. We do look forward to receiving all our guests’ feedback as it is only through your comments we can strive to serve you even better....

Sharjah, United Arab Emirates
Reviewed 5 October 2013

This hotel never disappoints you, I have stayed many a times and always been impressed with their service and exceeding the expectations I have.from the hotel. check in is always a breeze and room clean and warm as ever. it boasts of some of the popular restaurants in Kuwait in an Indian, Iranian and Lebanese on the 7th Floor. couple...

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Helpful?
Thank Irfan1107
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review

Dear Sir, It was a great pleasure having you staying with us recently. The Management of Sheraton Kuwait Hotel & Towers takes this opportunity to thank you for the extensive positive comment on our facilities. We do look forward to receiving all our guests’ feedback as it is only through your comments we can strive to serve you even better....

London, United Kingdom
Reviewed 25 September 2013

Although the hotel look old from outside this is one of the best hotels in Kuwait. The interior is well maintained and tasteful ... but the big thing is the service. This place is just wonderful, it has everything ... very very highly recommended. And it still has the English Tea Room for traditional afternoon tea! But I wish they...

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Helpful?
Thank Richard T
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review

Dear Mr. Richard, Thank you for your kind comments on Trip Advisor. We were glad that the Sheraton Kuwait fulfilled your expectations and that you liked our services and facilities and also liked our English Tea Lounge. We have shared your feedback on the Health Club with the department concerned and rest assured that necessary action will be taken. Looking...

Dubai, United Arab Emirates
Reviewed 24 September 2013

The room was fantastic, the staff were very friendly and helpful, the food was great, the toiletries were good. Everything about this hotel for the first night of my trip was great and I could not have asked for a better experience. On the second night they had a wedding directly above my room and the music went on until...

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Helpful?
Thank Pebble1973
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review

Dear Sir/Madam, Thank you for the wonderful comments on the overall hotel’s service and we sincerely apologize for the inconvenience caused due to a wedding in the hotel. We have shared your comments with our executive committee and necessary action will be taken. Thank you for taking time to offer us your feedback as every comment received assists us on...

Baltimore, Maryland
Reviewed 21 September 2013

I usually stay at the Four Points next door but was upgraded to the Sheraton Towers due to the Four Points being closed for renovation. This place ticks all the boxes, right from a warm welcome and efficient check-in to comfortably-sized rooms with all the usual amenities as well as little touches like the on-demand DVD club, etc. Had a...

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Helpful?
Thank Rhyncus
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review

Dear Sir/Madam, Thank you for the wonderful comments on the overall hotel’s service and for taking time to offer us your feedback as every comment received assists us on our urge for perfection. Looking forward to welcoming you back to the Sheraton Kuwait, A Luxury Collection Hotel! Best regards, Fahed Abushaar

Limassol, Cyprus
Reviewed 4 September 2013

I was a (very) regular guest at the Sheraton from 2000-07 before moving to India. After returning to Cyprus I found that the company travel policy had changed and that we now were using the adjacent Four Points Sheraton. This was not a problem as this latter hotel is very good and I would be happy to recommend it to...

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Thank Rory K
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review

Dear Sir, We were happy to read your positive review on Trip Advisor and thank you very much for your excellent comments on our staff and services and have shared them with our executive committee. We do look forward to welcome you back again to the Sheraton Kuwait Hotel. With best regards, Fahed Abushaar

Doha, Qatar
Reviewed 3 September 2013

Sheraton Kuwait is good Hotel to stay at for business visits, they always makes me feel warm welcome. After spending lots of travel and seeing different hotel can I only say that they need to refurbish the rooms to more modern style, reception area is need of a facelift, however does not change my view that this is a good...

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Thank USA_2014_July
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review

Dear Sir, It was definitely a great pleasure having you stay with us during your recent trip in September. Thank you for your kind review on our service and for your valuable feedback. Your views are encouraging and we look forward to welcoming you again as our loyal guest at the Sheraton Kuwait. Best regards, Fahed Abushaar

Reviewed 25 August 2013

Superb service and room as ever. The recent construction work appears complete and related disruption is over. While the refurb has freshened up the lobby a little it is hard to see any real change. That said this not really a gripe as the previous high standard of service and recognition remains in diminished. Room was quiet, immaculate and spacious....

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Thank Ritchie S
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review

Dear Sir, It was a great pleasure having you stay with us during your recent trip to Kuwait The Management of Sheraton Kuwait would like to express their thanks for your valuable feedback on our high standard of service and in specific on our guest recognition. It is our pleasure to serve you and we do look forward to welcoming...

Redwood City, California
Reviewed 20 August 2013 via mobile

I feel this is the best hotel in town. They have free shuttle services to pick you up and drop off at the airport. The food at the different restaurants are amazing and their breakfast is flat out excellent. The rooms are spacious and very well maintain. Two thumbs up for this hotel

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Helpful?
Thank rwurbina
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review

Dear rwurbina, We were happy to read your positive review on tripadvisor.com and thank you very much. We have noted your comments on our facilities and staffs and have shared your kind words and loyalty with all concerned We do look forward to welcome you back again to the Sheraton Kuwait, And with best regards, Fahed Abushaar

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast included
Official Description (provided by the hotel)
Sheraton Kuwait has held court as Kuwait's most premier hotel, a landmark blending traditional and modern finishing in a elegant style offering 300 luxurious rooms and suites. The hotel features seven magnificent event spaces an inspiring outdoor pool and a well equipped health club. Guests can enjoy a broad range of dining choices that includes 5 restaurants namely Italian - Riccardo, Iranian - Shahrayar, Lebanese - Tarbouche, Indian - Bukhara, AlHambra International restaurant and the famous English Tea Lounge. ... more   less 

Additional Information about Sheraton Kuwait

Address: Fahd Al-Salem Street | P.O. Box: 5902 Safat, Kuwait City 13060, Kuwait
Region: Kuwait > Kuwait City
Price Range: $482 - $593 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Kuwait 5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Sheraton Kuwait Hotel And Towers
Sheraton Kuwait City Hotel
Kuwait City Sheraton
Sheraton Kuwait Kuwait City
Hotel Style:
#3 Business Hotel in Kuwait City
#11 Luxury Hotel in Kuwait City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Kuwait staff and other travellers.
2 questions
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Questions? Get answers from Sheraton Kuwait staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms seemed nice.”
 of 5 bubbles F8342TDamandas, 12 Feb 2017 | Read review
“I found the room facing the entrance quite good”
 of 5 bubbles AnjaniKSahay, 20 Sep 2016 | Read review
“Tower rooms are designed by St. Regis and are appointed accordingly”
 of 5 bubbles BigEGentle, 7 Aug 2016 | Read review
“excellent location in kuwait city, rooms are big”
 of 5 bubbles lorenmedia, 25 Apr 2016 | Read review
“12th floor street facing was very quiet (almost silent) other options are available,”
 of 5 bubbles Colum_62, 10 Feb 2016 | Read review
5 of 5