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Raouche Arjaan by Rotana

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#14 of 119 Hotels in Beirut
Certificate of Excellence
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Raouche Arjaan by Rotana
Raouche Arjaan by Rotana
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439 Reviews from our TripAdvisor Community

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Showing 353: English reviews
Beirut
Reviewed 25 May 2016

Raouche Arjaan is one of the best hotels I have ever stayed in ! Location is amazing which has got many beautiful cafes at walking distance... waking up in the morning to the beautiful view of the sea and the scene of sunrise is to die for. Also the great customer service and luxury amenities added an additional type of...

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Helpful?
1Thank ranae330
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Miss, Thank you very much for your feedback. We are delighted to read that you did the “Excellent Choice" when booking at Raouche Arjaan by Rotana, which you consider as one of the best hotels you stayed in, especially for the unique Raouche Rock view with the amazing sunrise and sunset scene. Thank you for highlighting the location, proximity,...

Toronto, Canada
Reviewed 24 May 2016

This hotel is nicely located near restaurants and across from a beautiful seaside view. Staff Mr. Tony, Ms. Hiba, and Ms. Patty are genuinely helpful and pleasant. Rooms are nice and spacious, although lighting needs to be improved. Internet/wifi is very expensive, as is the breakfast.

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Helpful?
1Thank Shafıq H
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Sir, Thank you for staying at the Raouché Arjaan by Rotana and sharing with us your feedback with regards to your time spent with us. It gives me great pleasure to read that you had a pleasant experience. I am proud that you described us as beautiful seaside view, and that we were able to exceed your expectations. Your...

Beirut
Reviewed 16 May 2016

I travel to Beirut continuously as I have business with Lebanon market, the location of this hotel is perfect, very close to all my meetings which are located in Sodeco Square, Ashrafeyeih, Downtown, and the General Manager (Hala Massaad) and all the staff are super friendly and they try there best to satisfy the customers. Very close to hot areas...

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Helpful?
Thank Saif_atout
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Sir, Thank you for your feedback which is very much appreciated. Your words are very rewarding for us and I would like to advise you that the same has been shared with my respective team members. We are very pleased to know that you rated us as "super highly recommended hotel" and that you enjoyed your business stay with...

New York City, New York
Reviewed 15 May 2016

We were very well taken care of at the Raouche Arjaan Rotana, all the staff were exceptional and their hospitality was exemplary (take note, Beirut!). No offense Beirut, but I was not a fan of Pigeon Rock, but seeing it from above from our balcony or the rooftop bar, I finally understood what all the fuss was about. You see...

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Helpful?
Thank HelloPillow
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Sir, First of all, thank you for staying with us at The Raouche Arjaan by Rotana and for your effort in writing this detailed enthusiastic review which was shared with our team as it brings us pride and satisfaction. We are glad you enjoyed your stay and the diversity of environment within and outside the hotel from the location...

Abu Dhabi, United Arab Emirates
Reviewed 15 May 2016

Damaged my car upon arrival and made me fix it alone after made me sign a takingover letter and i had to go all the way alone to maintanance centre to fix the problem they endured AC did not work in the room

Review collected in partnership with this hotel
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Thank Alwaleed A
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Sir, Thank you for staying at the Raouché Arjaan by Rotana and posting your feedback on Tripadvisor. Please rest assured that we at the Raouché Arjaan by Rotana continuously give special attention to our esteemed guests feedback, therefore, all your comments mentioned were shared with the concerned and I would like to clarify that the engine stopped while taking...

Cottingham, United Kingdom
Reviewed 10 May 2016 via mobile

Nice rooms and good breakfast. I liked the roof top pool which has a bar too. Friendly staff who organised my transports quickly and efficiently Good hotel and convenient location with great views from sea facing rooms and the pool. Clean rooms well serviced with sufficient amnesties too

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Helpful?
1Thank GRT7V
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Sir, Thank you so much for your review. It was a pleasure reading such an excellent post that describes in few words a full experience. Your feedback is very much appreciated, and we are glad that we were able to exceed your expectations on all levels of service, especially colleagues’ helpfulness, rooms’ cleanliness and breakfast variety. It is also...

Beirut
Reviewed 10 May 2016

hire a more courteous employees, someone less rude and less arrogant , the people working thinks they are better than anyone alive, very arrogant and so rude, was looked down at, treated in humiliation, the phone is not working, and tried to rip me off many times,

Review collected in partnership with this hotel
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Helpful?
Thank G2080QEmohammeda
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Sir, Your review posted on trip advisor has reached me and I sincerely regret that we were not able to meet your expectations and that we have somewhere disappointed. I would like to advise you that we at the Raouché Arjaan by Rotana continuously give special attention to our esteemed guests feedback and strive to improve the needed, since...

Niagara Falls, Canada
Reviewed 7 May 2016

I booked my stay at Raouche Arjaan Rotana through the rotana.com website. I was at a restaurant and met a couple who were raving about the service and the view. So I decided to give it a shot and I was extremely satisfied! From the moment I walked in, they had excellent customer service, smiles on their faces and were...

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Helpful?
1Thank SparklingDesert
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Sir, Thank you for your recent stay at The Raouche Arjaan By Rotana and for such a superb feedback and for ranking us as one of the best. It was a great pleasure reading your post and the excellent compliments you gave to the hotel and to each section.We are delighted to know that you enjoyed your stay at...

Bengaluru, India
Reviewed 6 May 2016

The property is complete package . Rooms are overlooking the Mediterranean Sea... The staff and reception team never let you down . Always servicing with a smile and go a mile further to service the request. The pool view and the ambiance is spectacular.

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Helpful?
Thank voyager096
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Sir, Thank you so much for your review, rating us as "The best place in Beirut". It was a pleasure reading such a straight forward post that says it all ! Excellent service and committed staff are our main aims and it is very rewarding to know that we have succeeded in delivering.We will definitely be sharing your kind...

Los Angeles, California
Reviewed 6 May 2016

We had a pleasant experience the hotel is very elegant The staff is very respectful and courteous the rooms Very clean and well equipped with the travelers needs And great management in particular manage Ali. Overall excellent service and lovely stay at the hotel.

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Helpful?
Thank Rabbou
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Sir, Thank you for staying with us during your vacation in Lebanon and for taking the time to post this review. We highly appreciate your feedback and we are glad that you rated the hotel as" very elegant hotel, equipped with traveler’s needs” and that you appreciated our service, standards and respectful staff. Please note that we shared your...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Raouché Arjaan by Rotana is a modern property designed with up-to-date technology and facilities catering to both long-term guests and families alike. Travellers planning on staying in a city for longer than the average traveller will appreciate the more spacious accommodation, whilst families relish the promise of an environment which more closely resembles home. ... more   less 

Additional Information about Raouche Arjaan by Rotana

Address: Chouran, Beirut, Lebanon
Region: Lebanon > Beirut
Price Range: $129 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Raouche Arjaan by Rotana 4*
Number of rooms: 175
Reservation Options:
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Also Known As:
Raouche Arjaan By Rotana Hotel Beirut
Hotel Style:
#5 Business Hotel in Beirut
#5 Romantic Hotel in Beirut
#14 Luxury Hotel in Beirut
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Questions & Answers

Here's what travellers have asked, with answers from Raouche Arjaan by Rotana staff and other travellers.
7 questions
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Questions? Get answers from Raouche Arjaan by Rotana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request seaview”
 of 5 bubbles Hstsbm, 12 Feb 2017 | Read review
“you must visit the rooftop!!!”
 of 5 bubbles sdarine, 6 Sep 2016 | Read review
“Room 1505 for smokers”
 of 5 bubbles Sara4Egypt, 5 Aug 2016 | Read review
“Ask for higher floors so that the view is nice”
 of 5 bubbles shaf_qh, 24 May 2016 | Read review
“Higher floors are probably quietest,”
 of 5 bubbles SparklingDesert, 6 May 2016 | Read review
5 of 5