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Hilton Beirut Metropolitan Palace

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Traveller (34)
Room & Suite (27)
Dining (7)
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Overview
  • Excellent58%
  • Very good22%
  • Average13%
  • Poor2%
  • Terrible5%
Travellers talk about
“iskender”(4 reviews)
“business trip”(9 reviews)
AMENITIES
Wifi
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
5 Star Hotel
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Additional information
Offers from Hilton Beirut Metropolitan Palace
Special Offer: 25% off* - Summer Sale
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Offers from Hilton Beirut Metropolitan Palace
Special Offer: 25% off* - Summer Sale
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (138)
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Traveller rating
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6
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All reviewsnice business hoteliskenderbusiness tripfront desk and conciergesin el filfast serviceelegant hotelexcellent hospitalityhigh levellaundry servicenice roomrestaurant staffexcellent stayspecial thankslocation is excellentbreakfast buffetrooms are spacious
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21 - 25 of 119 reviews
Reviewed 25 July 2017

am currently staying here and am disappointed with this supposed 5-star hotel. The room itself is comfortable and has a nice view, but the temperature is a little warm and the thermostat giving you control is only an illusion and there's been an on and...More

Thank Jennifer E
Response from NZureikat, General Manager at Hilton Beirut Metropolitan PalaceResponded 26 July 2017

Dear Jennifer E, Thank you for staying with us at Hilton Beirut Metropolitan palace. However we regret to hear that your stay & some of our services were not up to your expectations, therefore we will take all your comments into consideration to make your...More

Reviewed 25 July 2017

pair of hotels Hilton Joined by a bridge. This is the one tower with mor family and warm charming experience. Clean, big with light, in a work business place of the city and beautifull neigborhood, local non turistic and exellent restaurants arround. Family friendlyMore

Review collected in partnership with Hilton Hotels & Resorts
Thank salvadorvillazon
Response from NZureikat, General Manager at Hilton Beirut Metropolitan PalaceResponded 4 August 2017

Dear salvadorvillazon, Thank you for considering Hilton Beirut Metropolitan Palace as a very comfortable hotel to stay in and for complimenting our location, staff members and you had an enjoyable experience. We look forward to welcoming you back soon with us Best Regards, Naif Zureikat,...More

Reviewed 9 July 2017

Amicable staff: Lebanese hospitality is demonstrated. Staff is friendly and helpful. Some staff are too inexperienced and don't seem to have been trained properly, or they are not supervised and this caused me some frustration when I could not get a "Lebanese white coffee" because...More

Review collected in partnership with Hilton Hotels & Resorts
Thank A2297VSstefanm
Response from NZureikat, General Manager at Hilton Beirut Metropolitan PalaceResponded 12 July 2017

Dear A2297VSstefanm, Thank you for staying with us at Hilton Beirut Metropolitan Palace and for complementing our staff members friendliness & hospitality, and we regret to hear that the service of some staff members & the wifi were not up to your expectations. However we...More

Reviewed 2 June 2017 via mobile

I stayed for three days during a business trip, the reception staff were very helpful and cooperate with our requirements in a very professional and nice way. The room house keeping service was wonderful. There is a mall near the hotel and a supermarket that...More

Thank Ma'an A
Response from NZureikat, General Manager at Hilton Beirut Metropolitan PalaceResponded 6 June 2017

Dear Ma'an A, Thank you for taking the time to write this lovely review about your recent stay at the Hilton Beirut Metropolitan Palace. We are very glad you enjoyed your stay & complimented our staff dedication, service, and the hotel's location. Looking forward to...More

Reviewed 13 May 2017

It's a decent nice hotel with some nice interior style (looks like an eco friendly hotel with a huge indoor garden in the lobby however the rooms are very old style & outdated. The staff members at the reception were very good but the restaurant...More

Thank Shahzad K
Response from NZureikat, General Manager at Hilton Beirut Metropolitan PalaceResponded 6 June 2017

Dear Shahzad K, Thank you for considering Hilton Beirut Metropolitan Palace to stay in and we regret to hear that the service and hospitality of some of our staff members were not up to your expectations. Hoping if you could share with us more details...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Dry Cleaning
Conference Facilities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Self-Serve Laundry
Babysitting
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Outdoor pool
Details
Price range
US$118 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Beirut
#28 Business Hotel in Beirut
#37 Luxury Hotel in Beirut
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$118 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Beirut
#28 Business Hotel in Beirut
#37 Luxury Hotel in Beirut
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (34)
Room & Suite (27)
Dining (7)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Choose a room with city and mountain views"
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"Choose room facing street and on 10th floor & above"
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"Suite, very spacious."
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"Higher rooms have a more nice view over Beirut"
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