The Staff at the Grand Hyatt are the best. From Ika at reception to TJ, Prakriti (the Princess), Thomas, Cony and Deezika at the Grand Club Lounge I was made to feel really welcome and my every need taken care of. The Staff are the biggest asset and TJ couldn’t have done more for me during my stay, he has trained his assistants very well and I am sure they will achieve his level in due course. Prakriti as well always goes out her way to put a smile on my face at the end of my working day. Ika deserves more praise than I could possibly give - just so helpful and nice at all times. They should all be awarded “stars”
My sister and I stayed for 3 nights on our way back from the UK, heading home to Australia. We checked in at 2am in the morning and they totally understood how tied we were and made the check in process easy and friendly. They explained the club lounge upgrade, we decided to pay it (not that expensive and well worth the money) The whole time we were there I have never had such amazing customer servive - they couldnt do enough for us!! I would give them a higher rating if I could.
I came here for a pool day pass, I paid 275. The pool was good and also the beach, the beach was very clean. There was some construction going on there. There was no out door jaccuzi..they didn't let me use the changing rooms even just to take a shower
When construction happens in a building the main focus is the bricks and the cement. Both of these things hold together the structure. The main structure is them characters within. The hotel for me characters that brightened up every day. Thay made my day epic that made my day amazing. Never once did I ever feel I was a nuisance never once did I feel the staff didn’t care about my needs. Every smile that they gave was genuine. From housekeepers to directors and from concierges to engineers the building and the hotel is full of complete legends. The front office welcoming me as well as reservations given me the chance to be a friend! Together we all wrote a story. Thank you - and I will cherish and keep it forever.
This was our first visit to grand hyatt and we could not be happier with our stay. The hotel was lovely as was the gardens and pool areas . At the pool Azarudhin was very helpful and always ready to chat which is always a nice touch. The room was always kept lovely and clean and always supplied with bottles of water so a special thank you to Vihang. We upgraded to a club lounge room and felt this was well worth the cost. The staff in the club lounge were all exceptional but I'll give a special mention to Tanmoy and Prakriti who were lovely and helpful and very attentive to our needs. We are hoping to return to the grand hyatt again simply for the service we received from everyone of the staff I cannot fault anything about this hotel. Thanks Janie and Tommy
A wonderful established beach and spa hotel that's conveniently located, I've been staying here for years and am always greeted with a warm friendly welcome. Hosting Thai restaurant Isaan, with delicious food and welcoming wait staff, cooked by the amazing Chef Tao. Take a stroll over to the Dunes bar and be welcomed by the best hostess in town - Meilly - she always ensures her customers are enjoying their time. In the Grand Club Lounge you'll be well looked after by Prakiti and Tanmoy. A beautiful spacious hotel, one of Doha's older hotels but still one of the best.
Friendly staff, good location and great food options....always a great recipe for us to unwind. We had a high floor room and the checkin was seamless. Kudos to Matias @ reception, Tanushree @ housekeeping
What an excellent hotel. We enjoyed swimming in the warm sea and pools. The breakfast was out of this world. The rooms are big with quality air conditioning. We used Uber and the metro to get to all our destinations. Highly recommended hotel.
We have stayed at several Hyatt properties around the world and we thought all were very good ...until we stayed at the Doha property. It exceeded our expectations and set the bar very high when we stay at other locations
Grand Hyatt is the best place to stay in Doha. Staff are very welcoming and cooperative, rooms are big and clean, there is a variety of food selection, Gym is professional, Swimming pool is perfect, and the staff at the gate who take your car are the best I have ever seen.