Great experience and service! This hotel is large, clean and with very nice staff. The pool is large, but the beach is a bit small and in front of the beach there is an island with some residence construction. This hotel is a ”dry-hotel” meaning no alcohol is served anywhere on premise. I asked for a non smoking room, but being very sensitive I could sense that it had not always been a non smoking room. The breakfast was excellent. There is a small supermarket in the building next to. The Lebanese restaurant is amazing.
The location is good, with own private beach. In march the beach was pretty full, but it was enough place for everyone. Though, I think, there is a lack of sun loungers in high season. The service is awesome from administrators to cleaning managers. Thanks to Anwar, who cleaned our rooms and brought us water and coffee. The food in the restaurant was very tasty, we had full board and there was plenty to choose from. I like the stay here.
Great service team! Staff are very accommodating despite a large volume of guests. Special thanks to Ms. Louna for being so kind & nice. My friend really enjoyed her birthday staying in your hotel. Looking forward to our next stay. God bless.
I came recently for a brunch with friends. We had some nice food but the restaruant ambience is so boring. There is no drink stations, music in the restaurant makes you sleepy, no etertainment at all. Comparing with other hotels you are very bored here although the food is veeery nice. Also the waiters service is slow, you wait ages for drinks, they dont offer anything special like mocktails or similar for brunch. Waiters dont smile, hostess doesnt seat you....you dont know what dished are on buffet as there are no names or they have spelling mistakes on tags...this is not a value of 5* hotel service at all.
We first time in Abudhabi with a great experience. It was a very nice hotel and the stuff was really very nice and helpful. Especially at the breakfast I felt very comfortable and room was very clean Housekeeping service especially thanks staff name Akash. They really take care on their guests. We will definitely come back
The hotel is beautiful, nice swimming pool and beach. I had a massage there and it was amazing! I had the best check in/out. I stayed for a week and had half board. Have to say that the food is great here and super selection on the buffet! Afternoon tea in Lobby is a must! But the service is poor and not even close 5* star hotel. You wait ages to get a drink, dirty dishes stay on your table until you leave the dinner. There are never dishes names displayed on the buffet so you have to ask chefs what is it there, I asked waiters and they know nothing! Also when you want to have salad and want to get some dressing you are unable to get it as there are some containers with the dressing but they put spoon in it so you are not able to get any! The ambiance in the restaurant is boring, always same boring music, hostess and waiters dont smile at all, they dont seat you to your table. When I asked for a coffee with a soy milk they looked on me like I was coming from the Moon. I express my feedback to FB manager and he just smiled and said that he can not do anything and that there are other hotels in Abudhabi so I can try there....…
All the reviews about the quality of customer service are correct. Service with a smile especially Sunday from Concierge. Excellent facilities including SPA, pools, sandy beach area and hypermarket Close by. Very close to emirates Palace and Qasr Watan. Only downside would be difficult to get seats at pool or beach at times especially as beach area is relatively small. However definitely recommend.
If you are searching where to stay in Abu Dhabi, this hotel is definitely a good choice. I spent there one week with my family and we enjoyed every moment there. The location is very good. Some spots are located in walking distance, so you don't need taxi all time. The hotel itself is very calm and the staff is very nice. The restaurants offer a wide range of tasty, very good quality food. The pool is perfect for kids. The Sunset bar could work a bit better, but in general, there was no issue.
We had a coffee morning at The Lounge Coffee and had lazy breakfast.199 dhs for 2. Cold cuts,waffles,cheese,eggs,yoghurt,fresh fruits and much more! Everything was delicious. Staff was amazing! Excellent service. If you're a breakfast lover,try this one! Highly recommended!
Liked everything! Lovely spacious rooms, great views from the balconies, very beautiful and green area of the hotel. The food is delicious and quite varied. Very friendly and helpful staff. Special thanks to the staff at the reception - they quickly and efficiently fulfill any request, we are especially grateful to Youssef. Thanks for a great vacation! We will definitely come back here again!
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