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Hyatt Capital Gate

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1,030 Reviews from our TripAdvisor Community

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Showing 728: English reviews
Dubai, United Arab Emirates
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

- Check-in & Chek-out - Friendly & competent staff - Resort & room design (amazing bath) - Tasty & generous breakfast - Swimming pool (rooftop) - Gym center - Free parking - Soundproofing - Swimming pool too hot - Food experience: only one restaurant - Location

Helpful?
Thank Yo34me
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear Yo34me Thank you very much for review, I am delighted you enjoyed your time with us, please do visit us again in the near future, it would be our pleasure having you back with us. Sincerely, Stefan Gaessler General Manager More 

Lausanne
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago via mobile

We stayed at the Hyatt for 11 nights. It is well situated if you have a car, without rather far out. It took us the following time to drive to: Dubai 1h15 to 1h45 Saadiyat island Public Beach 35-40 min Corniche Beach 25 min Abu Dhabi Mall 25 min Yas Mall 25 - 30 min The pool and spa area... More 

Helpful?
Thank gator2003
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear Gator2003, Thank you for your visit as well as for your detailed and constructive feed-back, even though it appears overall you did enjoy your time, I regret any inconvenience caused with regard to the towel issue which should have been better communicated - something for us look at internally with our team. Please do visit us again in the... More 

Timonium, Maryland
2 reviews
Reviewed 4 weeks ago

Staff makes this excellent hotel really superb. Attentive and wiling to do anything to make your visit pleasant and successful. Maybe a little bit away from tourist and business locations. Right next to convention center.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Stan B
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear Stan B Thank you for your visit, delighted to read you enjoyed your time with us, indeed we are not located in the city center but by the very affordable taxis one can easily reach most of the sights and seeings of city. Looking forward to welcoming you back again soon. Rgds Stefan Gaessler General Manager More 

Denfield, Ontario, Canada
Level Contributor
62 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 4 weeks ago

Over a period of a year I have been here 5 times. In the beginning somewhat of another experience, but with a great talk with management, they have greatly improved over that year. Very well noticeable! The last stays were memorable. Very well done and very great staff and service! Go for the breakfast! oh yes: the Kunafeh desert is... More 

Helpful?
Thank Jerry H
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear Jerry H, Thank you very much for your continuous support, always good to receive constructive and even critical feed-back which is essential to maintain but also to improve our services for our valuable guests. We hope to welcome you back on many more future occasions. Sincerely Stefan Gaessler General Manager More 

Level Contributor
102 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 4 weeks ago via mobile

I'm a loyal customer to HYATT but when it comes to UAE sometimes you know that top luxury hotels don't include HYATT. Well, I was wrong. A great hotel, brand new with exceptional staff. Capital suite is a gem, great spaces for yourself and attention to details. Bathroom is top notch by far. Quality/price ratio is super

Helpful?
Thank Flyerzblog
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear Flyerzblog Great reading your comments and review, I am delighted you enjoyed your time with us and had a good experience. We hope to welcome you back again soon. Sincerely Stefan Gaessler General Manager More 

Leeds, United Kingdom
Level Contributor
3 reviews
Reviewed 4 weeks ago

The hotel was clean and pleasant as expected of this rating but the duty manager was the one who made the stay even more pleasant and enjoyable. I would most define try return again. All the staff were pleasant and very helpful from the car valet concierge checking in to the manager.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Naguiani A
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear Naguiani A Delighted reading your review with regard to your recent stay with us, thank you very much indeed, I am very pleased to know you enjoyed your time with us. We hope to welcoming you back again soon, Sincerely, Stefan Gaessler General Manager More 

Houston, Texas
1 review
Reviewed 4 weeks ago

Great hotel wish others in group lived up to their standards a great stay I will definitely be back Food was excellent chef even accommodated my gluten free request. Room was more than clean it was exceptional.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank anthonycD8077GZ
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear AnthonycD8077GZ Great to read you enjoyed your time with us, thank you for your encouraging words and positive feed-back. Please do visit us again in the near future, we would love to welcome you back again. Sincerely, Stefan Gaessler General Manager More 

Level Contributor
14 reviews
Reviewed 28 October 2016 via mobile

Didn't stay at the hotel but spent an afternoon at their spa. Bought a promotional voucher on Groupon, thought it was a great opportunity to try the place. Sometimes you get treated as second class guest with such a voucher but here the Staff was very professional and friendly, the spa offers relaxing interiors and the massage treatment was great... More 

Helpful?
Thank Janine B
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear Janine B, Thank you for 'spaing' with us, indeed our spa on the 19th floor with the outside pool is an oasis in the buzzing city of Abu Dhabi, an ideal place for tranquility and relaxation. We hope to welcome you back again soon. Sincerely, Stefan Gaessler General Manager More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
18 Degrees
18 Degrees
Cuisines: Mediterranean, European, Middle Eastern, Italian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Banquet Room
Official Description (provided by the hotel)
Hyatt Capital Gate Abu Dhabi is a premium business hotel located in the iconic Capital Gate building, which leans a record-breaking 18 degrees. The hotel is also a part of the Abu Dhabi National Exhibition Centre (ADNEC), the largest conference and exhibition venue in the Middle East.Hyatt Capital Gate Abu Dhabi offers 189 luxury five-star guestrooms and suites occupying the18th to 33rd floors of the Capital Gate building. It has a contemporary and luxurious design with panoramic views from floor-to-ceiling windows.Bringing a new focus to style and design in the city, the hotel invites guests to experience several dining options from the variety in Profiterole to delicate Eastern Mediterranean flavours at the hotel’s signature restaurant, 18˚. For something more intimate, there is the residential-style Lounge or the sleek bar Privé, located next to the hotel’s four Salon meeting rooms.Rayana Spa, Abu Dhabi’s only “sky spa”, is perched on the 19th floor overlooking the city. The Spa offers “a refreshingly elevated oasis experience” that complements the Fitness Centre, suspended outdoor pool and whirlpool.Hyatt Capital Gate Abu Dhabi is strategically located within walking distance of the UAE capital’s embassy and government district. It is less than ten minutes’ drive from the UAE Armed Forces General Headquarters (GHQ) and the twofour54 media zone. The international airport is a 15-minute limousine or taxi ride away. ... more   less 

Additional Information about Hyatt Capital Gate

Address: 1 Street | P.O. Box 95165, Abu Dhabi, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: $161 - $738 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Capital Gate 5*
Number of rooms: 189
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Hyatt Hotels Corporation, HotelTravel.com, Travelocity, Priceline and Odigeo so you can book your Hyatt Capital Gate reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#5 On the Beach Hotel in Abu Dhabi
#8 Romantic Hotel in Abu Dhabi
#8 Family Hotel in Abu Dhabi
#9 Luxury Hotel in Abu Dhabi
#9 Business Hotel in Abu Dhabi
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Capital Gate staff and other travellers.
12 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“30+ floors for better view!”
 of 5 bubbles JerryH192, 31 Oct 2016 | Read review
“I guess the higher the rooms are the better the view... but all are high enough”
 of 5 bubbles ShereenH_12, 2 Oct 2016 | Read review
“Get higher floor to have better view.”
 of 5 bubbles RidhoiZakariaAchmad, 18 Sep 2016 | Read review
“Check out the views from the pool deck.”
 of 5 bubbles TravelingNomad1000, 18 Sep 2016 | Read review
“make sure you get a room on a higher floor with a view of the city.”
 of 5 bubbles 481zeeshank, 16 Sep 2016 | Read review
5 of 5
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