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Hyatt Capital Gate

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#10 of 129 Hotels in Abu Dhabi
Certificate of Excellence
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1,034 Reviews from our TripAdvisor Community

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Showing 731: English reviews
Dubai, United Arab Emirates
Reviewed 21 July 2016 via mobile

They Hyatt capital gate is a wonderful hotel to escape the city hustle and bustle. If you are a UAE resident they have very good offers much below the regular rack rate and cheaper than any price you will find on any hotel searching site you may want to use on the net. We had booked a 1 Bhk suite....

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Helpful?
1Thank johneapen80
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear Johneapen80, Great to read you enjoyed your stay with us, thank you for your visit. My apologies for any technical issues, unless you have passed on your comments to one of our teams, please direct mail me your room number to double check, and to make sure all installations are fully functional. Great you liked the pool up on...

Abu Dhabi, United Arab Emirates
Reviewed 18 July 2016

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Helpful?
Thank osdajani
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dubai, United Arab Emirates
Reviewed 17 July 2016

Awesomeness. Had the best time ever. The staff is awesome, the most beautiful views of the city are from your room. I was on 25th floor and trust me, the view was breath taking. The rooms are world class and the adorable staff make it even better. The pool size is tiny though. I thought it was bath tab size...

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Helpful?
Thank Wilson N
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear Wilson N Many thanks for your visit, as much as for your feed back and valuable comments. i am pleased to read that you enjoyed your time with us. Indeed the infnity outdoor on the 19th floor is not Olympic size but ideal to relax after a busy day, with great views over the city. Please do visit us...

Abu Dhabi, United Arab Emirates
Reviewed 17 July 2016

I would definitely recommend the Balinese massage treatment at Rayana Spa. Very relaxing, great value for money. However, a couple of points that are worth noting before you go: - There is no Jacuzzi/hot tub in this spa. Not the end of the world, but I arrived early and was looking forward to a relaxing soak before my massage...only to...

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Helpful?
Thank JellybeanG
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear JellybeanG, Thank you for your feed-back and comments with regard to your Spa experience. Whilst I do appreciate feed-back, there is unfortunately not much else we could do with regard to the architectural points you had mentioned, yet we would hope to welcome you back possibly for dining in one of our restaurants, enjoying the amazing views from the...

Portland, Oregon
Reviewed 17 July 2016

Very clean rooms, stunning canal and sea views, staff always friendly and professional. Stayed at this hotel at least 6 times with no concerns at all. Central location between downtown and the Grand Mosque.

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Helpful?
Thank Zaidun A
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear Zaidun A Thank you for your review and comments, as much as for staying with us, I am please to read you did enjoy your time with us, Please do visit us again in the near future, it would be our pleasure to welcome you back. Sincerely Stefan Gaessler General Manager

Reviewed 15 July 2016

Approximately after one year we visit Hyatt Capital Gate again since we had an amazing stay of last time. We were surprised that we were recognized from few staff members and that make us feel special. We were disappointed though when we were informed that Kenichi and Altin weren't working anymore in the hotel, last year they made our stay...

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Helpful?
1Thank Nick A
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear Nick A, Thank you for staying with us again, great to read you again enjoyed your time with us. Indeed both Kenichi and Altin have moved to further grow their careers. Kenichi is now at the Park Hyatt Dubai and Altin at the new La Tablita Mexican Restaurant in the Hyatt Regency Creek in Dubai. Looking forward to welcoming...

Dubai, United Arab Emirates
Reviewed 15 July 2016 via mobile

The hotel is very nice, rooms are spacious and very clean. Staff are EXTREMLY helpful and friendly. For sure this is a hotel I will be using extensively. One thing to add, breakfast was good but it could have been much better. Well done for the whole team you made our stay special

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Helpful?
Thank SubacoJJ
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear SubacoJJ Much appreciated your positive feed-back and comments, I am pleased to read you overall enjoyed your time with us. If you could direct mail me of where we could improve the breakfast, I would be most grateful. Last but least, please do visit us again in the near future, it would be our pleasure to welcoming you back...

Riyadh, Saudi Arabia
Reviewed 14 July 2016

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Thank Khalid_AlShnanah
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dubai, United Arab Emirates
Reviewed 12 July 2016

Speeding up the net in the rooms , Variety of menu Room Service so far is good .Except that all the hotel services Good , I look forward to visit the hotel in the coming times with my family in the near time .

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Thank Mona A
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear Mona A, Many thanks for your feed-back, much appreciated. Please do visit us again in the future, and let us know if we can be of assistance with regard to any requests you may have. Sincerely, Stefan Gaessler General Manager

Dubai, United Arab Emirates
Reviewed 12 July 2016

Straight to the point - The people in the restaurant are not easy to talk to and walk around like machines. When asked for coffee at breakfast table, got an answer "We dont serve coffee after 10:30 (Closing time of the breakfast) and i checked my mobile the time was 10:32 :-O The staff doesn't wish you even though you...

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Helpful?
Thank GT1912
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear Tayalur, Thank you for your comment and feed-back, it appears overall you did enjoy your time, yet my apologies if the service in the restaurant was not up to your expectations, I will surely have a look into this with our culinary team. I hope you still will visit us again in the future, please do let us know...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
18 Degrees
18 Degrees
Cuisines: Mediterranean, European, Middle Eastern, Italian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Banquet Room
Official Description (provided by the hotel)
Hyatt Capital Gate Abu Dhabi is a premium business hotel located in the iconic Capital Gate building, which leans a record-breaking 18 degrees. The hotel is also a part of the Abu Dhabi National Exhibition Centre (ADNEC), the largest conference and exhibition venue in the Middle East.Hyatt Capital Gate Abu Dhabi offers 189 luxury five-star guestrooms and suites occupying the18th to 33rd floors of the Capital Gate building. It has a contemporary and luxurious design with panoramic views from floor-to-ceiling windows.Bringing a new focus to style and design in the city, the hotel invites guests to experience several dining options from the variety in Profiterole to delicate Eastern Mediterranean flavours at the hotel’s signature restaurant, 18˚. For something more intimate, there is the residential-style Lounge or the sleek bar Privé, located next to the hotel’s four Salon meeting rooms.Rayana Spa, Abu Dhabi’s only “sky spa”, is perched on the 19th floor overlooking the city. The Spa offers “a refreshingly elevated oasis experience” that complements the Fitness Centre, suspended outdoor pool and whirlpool.Hyatt Capital Gate Abu Dhabi is strategically located within walking distance of the UAE capital’s embassy and government district. It is less than ten minutes’ drive from the UAE Armed Forces General Headquarters (GHQ) and the twofour54 media zone. The international airport is a 15-minute limousine or taxi ride away. ... more   less 

Additional Information about Hyatt Capital Gate

Address: 1 Street | P.O. Box 95165, Abu Dhabi, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: $150 - $612 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Capital Gate 5*
Number of rooms: 189
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, TripOnline SA, Expedia, Hyatt Hotels Corporation, Orbitz, Priceline, Odigeo and Travelocity so you can book your Hyatt Capital Gate reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#6 On the Beach Hotel in Abu Dhabi
#8 Romantic Hotel in Abu Dhabi
#8 Family Hotel in Abu Dhabi
#9 Business Hotel in Abu Dhabi
#10 Luxury Hotel in Abu Dhabi
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Capital Gate staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“30+ floors for better view!”
 of 5 bubbles JerryH192, 31 Oct 2016 | Read review
“I guess the higher the rooms are the better the view... but all are high enough”
 of 5 bubbles ShereenH_12, 2 Oct 2016 | Read review
“Get higher floor to have better view.”
 of 5 bubbles RidhoiZakariaAchmad, 18 Sep 2016 | Read review
“Check out the views from the pool deck.”
 of 5 bubbles TravelingNomad1000, 18 Sep 2016 | Read review
“make sure you get a room on a higher floor with a view of the city.”
 of 5 bubbles 481zeeshank, 16 Sep 2016 | Read review
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