Novotel Abu Dhabi Gate
222 Al Maqta Street, Abu Dhabi 92156 United Arab Emirates
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Room & Suite (126)
Dining (63)
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Avg. S$104 /night, 9/18 - 9/19
S$137
per night
S$107
per night
S$76
per night
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4.5
#64 of 152 hotels in Abu DhabiLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The 4-star Novotel Abu Dhabi Gate hotel is ideally located at the end of the creek between Abu Dhabi Gate City and Bain Al Jessrain in Al Maqta area. Novotel Abu Dhabi Gate hotel offers the perfect stay for both business and leisure. ADNEC, Abu Dhabi Airport, Yas Water World, Ferrari World and Yas beach are all only 15-20 minutes from the hotel. Free high speed Wi-Fi is provided in all public areas and rooms Featuring 164 individually decorated modern yet spacious and comfortable superior rooms and 60 one bedroom suites with all kitchen facilities, 24-hour room service, minibar and safety deposit boxes. All rooms have a flat-screen LCD TV with satellite channels for in room entertainment Novotel also offers access to 7 meeting rooms, a 24-hour business center along with many dining experience in Belgian Cafe, Gabbiano Italian restaurant, Aroma cafe and Al Nasseem pool bar which features a hookah lounge and Arabic dining fare in the evenings. Horizon restaurant serves an extensive buffet breakfast with oriental specialties, and international buffet lunch and an Indian evening dinner buffet is offered with a wide variety of dishes from our Indian chefs. For the young ones there is a children's play area along with children's swimming pool and a temperature controlled outdoor swimming pool. At In Balance we have Sauna, Jacuzzi, Moroccan bath, Steam room and Spa services to relax and revitalize.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Billiards
Darts
Kids stay free
Valet parking
Wifi
Fitness / spa changing rooms
Sauna
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Poolside bar
Table tennis
Children Activities (Kid / Family Friendly)
Kids pool
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Sun loungers / beach chairs
Sun umbrellas
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bidet
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
HOTEL STYLE
Lake View
River View
Languages Spoken
English, French, Arabic, Bosnian and 4 more
Location
222 Al Maqta Street, Abu Dhabi 92156 United Arab Emirates
Name/address in local language
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 41 out of 100
41
Abu Dhabi Intl Airport
14 km•
See all flights
Car Hire
504 Restaurants
within 10 kilometers
Reviews
4.5
1,464 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI
The Novotel Abu Dhabi Gate is lauded for its cleanliness, with guests consistently praising its well-kept rooms and facilities. The welcoming atmosphere, bolstered by friendly staff and a charming lobby, adds to the positive experience. Many guests find the hotel to offer great value and enjoy its convenient amenities, including a kids' pool and gym.
While the location is deemed convenient by some due to nearby stores, others find it less ideal. Service is generally well-regarded, though there are occasional notes of slow response times.
Location
Convenient
Atmosphere
Inviting
Rooms
Basic
Value
Excellent
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Satisfactory
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1,464Review19Q+A100Room tips
Traveller rating
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- 372
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Detailed Reviews
SAFTY has been satisfactory which was the prime concern. May be disposable pillow covers will increase confidence of discerning guest whose focus is safty safty. and safty alone. disposable cutleries for room service is a suggestion. Overall good experience
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Review collected in partnership with Accorhotels.com
Date of stay: January 2021Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management Novotel and Ibis, General Manager at Novotel Abu Dhabi Gate
Responded 28 Jan 2021
Dear Mjcheeran, We sincerely thank you for choosing to stay at the Novotel Abu Dhabi Gate Hotel and for sharing your valuable feedback with us. Glad that your over-all stay experience live up to your expectations. Please be informed that due to the Covid-19 pandemic, we have taken precautionary measures to keep safe the health, safety and well-being of our guests and staff. Rest assured that the pillow covers and bed linens as well with the cutleries undergone thorough sanitation and cleaning processes. We hope to welcome you back in future for another pleasant experience. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Neat and clean hotel. Great services. Prompt reception team members and Housekeeping. Great breakfast . Just a little constructive feedback back. Refilling of food should be more organized. The omelette/pancake counter during peak hours 9:00 AM until 10:30 should have one more staff to assist as it is very busy. Probably add couple of more inductions to Cook omelet. Also the food kept under the lamps becomes cold very fast ( hash browns, waffles and pancakes) . Therefore pancake and waffles should generally be made fresh and not kept on the buffet.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management Novotel and Ibis, General Manager at Novotel Abu Dhabi Gate
Responded 22 Feb 2020
Dear TarunK562, Highly thank you for your trust and for taking the time to write and share you feedback. We are happy to read that you were satisficed with hotel cleanliness and services as well with the attentive service of our reception and housekeeping team. We have read your comments with great attention and be assured that all your points have been taken into consideration in view of the continuous improvement of our services. We look forward to having you back with us very soon. Kind regards, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
The room was great with a good view of the canal. It was quiet and peaceful.The staff are good, friendly and courteous. The food is good and tasty. The only think is that the cleanliness of the room can be improved further and the tea cups were not washed properly. Also, some tumbler could be kept in the bathroom, where tooth brushes could be kept. But overall, the stay was good.
One suggestion is that in the swimming pool area, the towels could be kept for use rather than bringing them from the room.
The check in procedure took some time and can be improved upon to be much faster.
One suggestion is that in the swimming pool area, the towels could be kept for use rather than bringing them from the room.
The check in procedure took some time and can be improved upon to be much faster.
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Date of stay: October 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management Novotel and Ibis, General Manager at Novotel Abu Dhabi Gate
Responded 3 Nov 2020
Dear Noelp136, Thank you so much for sharing with us your valuable review! We do value your feedback as it serve us our guide to know the areas that we need to improve on to enhance the guest experience. We wish you would have informed us of the situation at the time it occurred or during your stay as we would have been able to check and rectify the problem at that time and made your stay more comfortable. With reference to your comment about the towels when using the pool, kindly be informed that the procedure we follow is as per local authorities instructions. Due to Covid-19 pandemic, this safety precautionary measure has been set by the local authorities and we need to oblige accordingly. We hope this information will be useful for any future visit. We sincerely thank you for choosing to stay with us and we are looking forward to seeing you again in the not so distant future! Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for 4 nights, and found the hotel to be relaxing with friendly and helpful staff. Having made a booking, we had to change our dates by a few days - the booking was changed quickly, with no fuss.
The room was a good size, well laid out, with pleasant decor, and the bed was very comfortable. Nice size bathroom, with both shower and a bath. Room and bathroom were clean, and seem to be well maintained.
Breakfast is a buffet lay-out, with ample food for a good breakfast to start the day. I tried the pancakes (pre-prepared, in a basket) but they were cold, so I rejected them, with a comment to the chef. Much to my surprise, he came to the table with a plate of freshly prepared pancakes, made especially for me! What service is that, fantastic.
Belgian Beer Cafe serves great food, and an extensive selection of beers. Thanks to Yolanda who looked after us. Nice live music.
We found that the hotel takes great care of local homeless cats. There is a feeding station at the rear of the hotel, in conjunction with Animal Welfare Abu Dhabi (AWAD), with food and water. Full marks to the hotel for such a commitment to care for local cats, and also to AWAD who work with the hotel for their welfare.
Very impressive at the end of the hotel are the recycled bath tubs used for planting. It looks like they have been replacing the baths in the hotel, and rather than throwing them away, put them in rows, filled them with soil, and nurturing plants in them!
The room was a good size, well laid out, with pleasant decor, and the bed was very comfortable. Nice size bathroom, with both shower and a bath. Room and bathroom were clean, and seem to be well maintained.
Breakfast is a buffet lay-out, with ample food for a good breakfast to start the day. I tried the pancakes (pre-prepared, in a basket) but they were cold, so I rejected them, with a comment to the chef. Much to my surprise, he came to the table with a plate of freshly prepared pancakes, made especially for me! What service is that, fantastic.
Belgian Beer Cafe serves great food, and an extensive selection of beers. Thanks to Yolanda who looked after us. Nice live music.
We found that the hotel takes great care of local homeless cats. There is a feeding station at the rear of the hotel, in conjunction with Animal Welfare Abu Dhabi (AWAD), with food and water. Full marks to the hotel for such a commitment to care for local cats, and also to AWAD who work with the hotel for their welfare.
Very impressive at the end of the hotel are the recycled bath tubs used for planting. It looks like they have been replacing the baths in the hotel, and rather than throwing them away, put them in rows, filled them with soil, and nurturing plants in them!
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Novotel and ibis Gate Hotel , General Manager at Novotel Abu Dhabi Gate
Responded 7 Sept 2020
Dear RayB880, Thank you so much for taking the time to detail your recent experience at Novotel Abu Dhabi Gate! We are incredibly pleased to hear you enjoyed a relaxing stay. Really had a great time reading a well-detailed and lovely feedback. We are far beyond grateful to learn that your over-all experience was really worth the while. Your kind words and compliments are indeed a great source of encouragement and motivation for us to continue providing services to the very best of our abilities. We thank you for also appreciating our initiatives like animal care and recycled bath tubs for planting. Aside from our priority of offering comfortable and pleasant experience to our guest, we at ibis, are also committed for animal welfare and protecting the environment in our own little ways. We pride ourselves on providing excellent and dedicated service to our guests, and we are glad that our team, especially chef and Yolanda were able to ensure you of this. Thank you again for sharing your experience. We look forward to welcoming you back soon! Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Novotel capital gate is located in a very convenient location check in was very swift and stayed in 15th floor with a sumptuous view. looking forward to stay there soon haven't tried the restaurant this time but certainly my next visit Thanks John for showing your true hospitality. and the entire team.
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Date of stay: January 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate
Responded 5 Feb 2020
Dear 795aneesa, We would like to sincerely thank you for choosing to stay with us among other hotel options in Abu Dhabi. We are grateful to read your lovely feedback knowing that you had an excellent stay with us. Will for sure pass on your high praises to the entire team, especially John for doing such a great job in providing true hospitality service. We do hope that in the future we get to welcome you again. Kind regards, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I couldn’t recommend more the Novotel Abu Dhabi Gate. My husband had a short term contract and stayed in one of their apartments. Lots of room, great kitchen, oven, hob, microwave and particularly large fridge freezer, 4 drawers in freezer which is particularly rare. Great bathroom and comfy bed. Housekeeping is daily and they housekeeping staff are so friendly, in particular Gopinathan Ragunathan. Their is a good pool and terrace, spa and gym. Two restaurant on the ground floor, one Italian and a Belgian Bar, both serving tasty food.
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Date of stay: April 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management Novotel and Ibis, General Manager at Novotel Abu Dhabi Gate
Responded 18 Jan 2022
Dear 96janc, Many thanks for the review of your wonderful experience with us. We are delighted that you generally enjoyed your stay and appreciate you taking the time to let us know. Your positive feedback will serve as our encouragement to continuously do our level best to provide exemplary service to our guests. Rest assured that we will not fail to convey your amazing comments to Gopinathan. It is our hope to get another opportunity to serve you again in the future. Kind Regards, Laurent Noury Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room is a bit small to be honest compared to newer hotels however it didn't matter since the staff were always there along the way to make your stay as comfortable and as memorable as possible. from parking attendants, restaurant servers to housekeeping, whenever you need them, they are there whenever you need them. we ate dinner at Gabbiano's Italian Restaurant and boy was it delicious and worth every penny, not to mention it wasn't that as expensive at all as well, we were served by Rusith who you can tell loves his job as he served us from start to finish with a smile. overall, it was a very pleasant stay and will come back definitely.
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Date of stay: November 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management Novotel and Ibis, General Manager at Novotel Abu Dhabi Gate
Responded 23 Nov 2020
Dear Johnearl09, Thank you so much for taking the time to detail your recent experience at Novotel Abu Dhabi Gate Hotel! We are incredibly pleased to hear you enjoyed a delightful stay and appreciated the friendly service provided by our amazing staff. We are beyond grateful to read your honest review and appreciation. We pride ourselves on providing the utmost in genuine care and comfort to our guests, and we are happy that the team, especially Rusith was able to ensure you of this. Thank you once again for sharing your worthwhile experience. We look forward to welcoming you back soon! Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed for a couple days and I loved the way that hotel is really following the safety precautions, upon check in this young lady from the reception (Marry) welcomed me with a smile and step by step how she was telling instructed me of all the hotel information. You can't use their facilities without GREEN in your Alhosn.
Room is quite nice, their pool is big but the staff their is not that friendly as I encountered.
Housekeeping are prompt, but room service operator are too busy I guess but over all the man who answered was friendly.
Thank you Novotel for the experienced.
Room is quite nice, their pool is big but the staff their is not that friendly as I encountered.
Housekeeping are prompt, but room service operator are too busy I guess but over all the man who answered was friendly.
Thank you Novotel for the experienced.
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Date of stay: January 2022
Rooms
Location
Service
Room Tip:Â Nice view from the lake
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management Novotel and Ibis, General Manager at Novotel Abu Dhabi Gate
Responded 26 Jan 2022
Dear Afaqa659, We very much appreciate your time to detail your recent stay experience at the Novotel Abu Dhabi Gate Hotel. It is always a pleasure to receive valuable feedback from our guests. I will share your comments with our team. I am sure that this feedback will serve as a source of motivation to our staff as we strive to continuously enhance the guest experience. Thank you again for sharing your experience, and we look forward to your next visit. Sincerely, Laurent Noury Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed there for 4 nights and the people at reception were very motivated to find non-smoking -room for me.
In the end they upgraded me to a Suite.. maybe because of my Platinum status.
There is also to mention the very good barber and especially the friendly lifeguard at the pool (Musa) who takes a very good care of the location and his customers.
I can definitely recommend a stay at this Novotel
In the end they upgraded me to a Suite.. maybe because of my Platinum status.
There is also to mention the very good barber and especially the friendly lifeguard at the pool (Musa) who takes a very good care of the location and his customers.
I can definitely recommend a stay at this Novotel
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Date of stay: December 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, General Manager at Novotel Abu Dhabi Gate
Responded 10 Dec 2023
Dear valued guest, Thank you for your positive review! We are delighted to hear that you had a pleasant stay at our Novotel. Our staff take pride in providing excellent customer service and ensuring a comfortable experience for our guests. We appreciate your recommendation and hope to welcome you back in the future. Sincerely, Hotel Management, Novotel & ibis Abu Dhabi Gate hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel employees were very friendly and competent. Check-in and check-out went extremely smooth, rooms are not really brand-new but clean and well maintained.
The location of the hotel is brilliant if you are engaged outside of the city of Abu Dhabi by avoiding the rush in the city especially during the morning and evening hours.
Unterground parking facilities are very convenient as your car is not heated up when leaving the hotel.
The location of the hotel is brilliant if you are engaged outside of the city of Abu Dhabi by avoiding the rush in the city especially during the morning and evening hours.
Unterground parking facilities are very convenient as your car is not heated up when leaving the hotel.
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management Novotel and Ibis, General Manager at Novotel Abu Dhabi Gate
Responded 18 Nov 2022
Dear Fearless50132699633 , We are thrilled that you enjoyed your stay and certainly agree that our dedicated team at the Novotel Abu Dhabi Gate hotel plays a key role in our guests' overall experience. Everyone works very hard to ensure that we deliver a high standard of service and a warm, memorable experience and it's always a pleasure to see their efforts acknowledged online. It would be our pleasure to have you return to stay with us in the future. Sincerely, Laurent Noury, Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Unfortunately not!
Hi - My booking is for room only (meals are not included).
No It doesn’t
Yes of course
But with proper Id or passport
…
PRICE RANGE
S$89 - S$149 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of Abu DhabiAbu Dhabi
NUMBER OF ROOMS
224
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingNOVOTEL ABU DHABI GATE | UPDATED 2024 Hotel Reviews, Price Comparison and 575 Photos (United Arab Emirates) - Tripadvisor
Frequently Asked Questions about Novotel Abu Dhabi Gate
Which popular attractions are close to Novotel Abu Dhabi Gate?
Nearby attractions include Al Wathba Cycle Track (0.6 km) and Modest Gift Shop (0.03 km).
What are some of the property amenities at Novotel Abu Dhabi Gate?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Novotel Abu Dhabi Gate?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Abu Dhabi Gate?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Novotel Abu Dhabi Gate?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Novotel Abu Dhabi Gate?
Conveniently located restaurants include Belgian Beer Cafe, Gabbiano Italian Restaurant, and Al Nasseem Pool Bar.
Are there opportunities to exercise at Novotel Abu Dhabi Gate?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Novotel Abu Dhabi Gate have airport transportation?
Yes, Novotel Abu Dhabi Gate offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Abu Dhabi Gate?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Abu Dhabi Gate offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Abu Dhabi Gate?
The staff speaks multiple languages, including English, French, Hindi, Thai, Arabic, Filipino, and Urdu.