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Novotel Abu Dhabi Gate

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#35 of 129 Hotels in Abu Dhabi
Certificate of Excellence
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Novotel Abu Dhabi Gate
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477 Reviews from our TripAdvisor Community

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Showing 405: English reviews
Reviewed 6 days ago NEWvia mobile

Stuck out away of the main centres but perfect for the airport. Effective and friendly staff, joined with the Ibis hotel which is a bit cheaper but rooms smaller. The Belgian Beer Cafe on the ground floor has happy hour until 7.00pm most nights with good mussels or steak on offer different days of the week. All in all a...

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Helpful?
Thank David H
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear David H, I am very pleased that you thoroughly enjoyed your stay with us and that the hotel team took good care of you throughout your visit. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and we are happy that...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 1 week ago via mobile

Big shout out to you Mr. Nalin from front office. Thank you for assistance from check in to check out. I can't tell you how much I appreciated your kindness. This is 2nd time we stayed at the novotel. Also to spa receptionist who is so pretty & very friendly.

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Helpful?
Thank A TripAdvisor Member
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear Guest, Thank you very much for the excellent reviews and we are glad to hear that the staff had been very helpful and it will be my pleasure to share your lovely comments with Mr. Nalin and not to forget the Spa Receptionist and we look forward to welcome you back again for another memorable stay with us in...

Dubai, United Arab Emirates
Reviewed 3 weeks ago via mobile

The hotel is good clean nice looking but the receptionists made us start on the wrong foot the reception is empty but yet didn't bother to point us to the elevator though she saw me pregnant and carrying a sleeping baby and going the opposite direction other than that the other staff makes up for her nonchalance

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Helpful?
Thank nad e
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear Nad E, Thank you very much for taking the time to share your experience during the stay with us. I am sorry to hear about the encounter at the reception and we are extremely sorry for any inconvenience caused but happy to hear that the rest made your stay pleasant. I take this opportunity to thank you once again...

Dubai, United Arab Emirates
Reviewed 4 weeks ago

This hotel was a complete surprise to me and my family, outstanding by all means, rooms, food, facilities in the hotel for the whole family. i do not want to focus on few things and forget everything else, front desk are a gift, Restrurants and foods and service in these places are royalty. swimming pool, gym, table tennis and spa...

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Helpful?
Thank MOTASEMAG
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear Mo Tasemag, I am delighted to hear that your stay was outstanding by all means and that the team has managed to impress you with their dedicated and personalized service and nothing gives us more joy than to note that you enjoyed your overall stay with us. Thank you for being our loyal guest and we do look forward...

Reviewed 4 weeks ago via mobile

It's really a great amazing stay, starting from the very professional lady in the reception. To be honest all the staff are so friendly and professional I would like to say to all staff in (reception,House keeping and concierge) Thank you for the nice experience you gave me in Your place Novotel Abudhabi Gate 🙂🙂🙂

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Helpful?
Thank ahmed y
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear Ahmed Y, On behalf of the entire team I would like to thank you for staying with us and taking the time to share your experience. We are elated to know that the stay was amazing and it will be my pleasure to extend your gratitude to the reception, house keeping and the concierge staff for their hospitality and...

Darlington, United Kingdom
Reviewed 10 December 2016

My colleagues and I stayed here 26th - 29th November, right at the time of the Formula One event, although we were in Abu Dhabi on Business. The location is well suited to anyone wanting to visit all points of the City, and is approximately 20 - 25 minutes from the Airport depending on the time of day. My room...

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Helpful?
1Thank Mike M
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear Mike M, I am delighted to hear that your recent stay with us was such a memorable one and that our team met and exceeded your expectations. I am very proud of my team, who strive to provide personalized service for each of our guests and it is a pleasure to see that they met and exceeded your expectations....

Reviewed 8 December 2016 via mobile

We visited Novotel hotel to celebrate our 13th anniversary . And it was an awesome experience to begin with. To begin with the staff at novotel hotel is really courteous and helpful. They pamper you and make sure that your visit is memorable. The reception staff shivam welcomed us very nicely and provided us with a pool facing room which...

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1Thank Yagya D
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear Yagya D, Thank you for taking the time to write a detailed review of your stay with us and for recommending Novotel Abu Dhabi Gate. It gives me great pride whenever our staffs are being commended for their warm hospitality and professionalism and I will definitely extend your appreciation with the team in particular to Shivam, Rohit and specially...

Richmond, Virginia
Reviewed 5 December 2016

First off the two ladies I dealt with most were Mrs. Soukaina, and Mrs. Beverly. Top notch service! Professional attitudes and always made an effort to remember your name. That is something that stuck with me when I returned home. Always a daily greeting. It was my first time staying in this hotel and I could not have been more...

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2Thank d8rkr1
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear D8rkr1, Thank you for sharing this heartwarming review of your experience during your recent stay with us. The entire team in particular Ms. Soukaina, Ms. Beverly, Ms. Nhinn, Ms. Vicky and Ms. Emma will be happy to hear about your satisfaction and I will not fail to let them know. It was lovely to hear how much you liked...

Ile-de-France, France
Reviewed 5 December 2016

It`s great when you feel you are near and close enough to multi destinations,the comfortable decor with view amazing me, it`s 4 stars hotel but if you ask me i say 6 stars, my warm regards to reception staff especially Ms. Soukaina

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2Thank voyager481
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear Voyager481, Thank you for your loyalty and taking the time to write a review about us. I appreciate your feedback and take great pride in sharing your kind words with the reception team and very specially to Ms. Soukaina. On behalf of us all, we are looking forward to welcoming you back. Thanks and best regards Nicola Hochgruber General...

Bucharest, Romania
Reviewed 3 December 2016 via mobile

I am writing on the phone so I will be short and concise: I stayed 3 nights, the room is great, the pool is superb and I took one Bali massage which was great also. All this at a decent price so I will come back here next time.

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Helpful?
Thank VICTOR T
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear Victor T, I am pleased that we have met your expectations during the stay. We pride ourselves in delivering flawless customer experience and I am happy to hear we have not failed on this occasion and we look forward to your next visit in the near future. Thanks and best regards Nicola Hochgruber General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
Official Description (provided by the hotel)
The 4-star Novotel Abu Dhabi Gate hotel is ideally located at the end of the creek between Abu Dhabi Gate City and Bain Al Jessrain in Al Maqta area. Novotel Abu Dhabi Gate hotel offers the perfect stay for both business and leisure. ADNEC, Abu Dhabi Airport, Yas Water World, Ferrari World and Yas beach are all only 15-20 minutes from the hotel. Free high speed Wi-Fi is provided in all public areas and rooms Featuring 164 individually decorated modern yet spacious and comfortable superior rooms and 60 one bedroom suites with all kitchen facilities, 24-hour room service, minibar and safety deposit boxes. All rooms have a flat-screen LCD TV with satellite channels for in room entertainment Novotel also offers access to 7 meeting rooms, a 24-hour business center along with many dining experience in Belgian Cafe, Gabbiano Italian restaurant, Aroma cafe and Al Nasseem pool bar which features a hookah lounge and Arabic dining fare in the evenings. Horizon restaurant serves an extensive buffet breakfast with oriental specialties, and international buffet lunch and an Indian evening dinner buffet is offered with a wide variety of dishes from our Indian chefs. For the young ones there is a children's play area along with children's swimming pool and a temperature controlled outdoor swimming pool. At In Balance we have Sauna, Jacuzzi, Moroccan bath, Steam room and Spa services to relax and revitalize. ... more   less 

Additional Information about Novotel Abu Dhabi Gate

Address: Road 34, Abu Dhabi, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: $110 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Abu Dhabi Gate 4*
Number of rooms: 224
Reservation Options:
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Hotel Style:
#20 Spa Hotel in Abu Dhabi
#34 Luxury Hotel in Abu Dhabi
#38 Family Hotel in Abu Dhabi
#40 Romantic Hotel in Abu Dhabi
#44 Business Hotel in Abu Dhabi
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Abu Dhabi Gate staff and other travellers.
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Questions? Get answers from Novotel Abu Dhabi Gate staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Waht ever you do, you will love it”
 of 5 bubbles MOTASEMAG, 17 Dec 2016 | Read review
“The higher up the room, the better the view”
 of 5 bubbles mikemK8521OH, 10 Dec 2016 | Read review
“Rooms on the back corner over looking the canal are the best view at night.”
 of 5 bubbles d8rkr1, 5 Dec 2016 | Read review
“sea view high floors”
 of 5 bubbles voyager481, 5 Dec 2016 | Read review
“Choose a room next to canal”
 of 5 bubbles Ajnan, 27 Nov 2016 | Read review
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