Excellent location, central to busy areas, shopping next to bus stop for YAS Island ( Bus No 102) for cost effective trips to YAS Island attractions as well as many other locations around, Dubai Mall , Marina Mall etc., Nice buffet breakfast with large spread to choose from. 20 floors Property though old adequately maintained and value for Money stay with helping staff.
I was staying in Crowne Plaza for over 2 weeks for a business trip. The hotel staff were always available and friendly. All the requests were accommodated within no time during my stay. I would like to thank Lilia for her warm hospitality she provided and being always helpful.
We stayed at the Crowne Plaza Abu Dhabi hotel in Abu Dhabi in the second week of February 2023. My experience at the Crowne Plaza Hotel in Abu Dhabi was quite disappointing. Our stay was average at best. The receptionist was impatient, and the ground floor staff was unhelpful throughout our stay, making us feel unwelcome and undervalued as guests. On top of the poor behavior, the room service was incredibly slow. We requested an additional coffee mug as a guest had come to meet with us in our room, but despite repeated requests, it took an unacceptable amount of time for the mug to be delivered. The hotel's location is excellent, but unfortunately, that's where the positives end. I would not recommend this hotel to anyone looking for an enjoyable stay in Abu Dhabi.
I stayed for a night to celebrate a special occasion. Special thanks to Nader who was thoughtful to upgrade our room to a suite room. The room was amazing. Upon checking in, we were greeted by a warm welcome from Lilia. She explained about the hotel facilities and she assisted us with the late checkout. She is attentive and helpful. We had breakfast at the garden restaurant and we were welcomed by Mahfouz, it was great since he was so passionate in explaining the menu and all. Thank you so much for the warm experience Nader, LiLia, and Mahfouz, it was such amazing hospitality, and for delivering great customer service. With love, Cristine. 💚
Good place with excelent service, the attendance people very good, Arnel the concierge was an extraordinary person to solve anything else you need the location is perfect near museum and mall and burj khalifa at one metro station the breakfast very good
Pleasant long time stay, nice food and house keeping staffs are really fantastic ...specially Samin. Sanjay and Vicky were always cooperative...recommending everybody to stayin Crown Plaza while visiting Abu Dhabi.
We just got back from a week's stay in Abu Dhabi. The location of the hotel is very convenient. The rooms are somewhat dated and our bathroom had mould, very tired and definitely needs a refurb. The breakfast was average and got quite boring as it was the same pretty much everyday. Some staff were friendly, not all, but thank you to all the boys in concierge who were lovely, I wouldn't classify this as a 5-star hotel - more like 3-star.
Got a good deal from agoda for five rooms staff was very accommodating gave us king instead of queen rooms also gave us late checkout good staff overall but the hotel is slightly dated clean but age shows if the deal is good excellent location and Would recommend. Special thanks to janella pamaran. At reception.
Staff is very friendly specially arnel in concierge. I just want to share only few points some need to focus on guest request it’s not big deal . Hotel room is very comtable and I don’t want to leave if I can stay I will stay
I came here as tourist first time and found here very relaxing.I lost my phone when in taxi and one guy help me to get it even if I saw him very busy during that time but he didn’t hesitate to help me. Thank you so much Ariel in concierge to get my phone back this is very important to me it’s my life. Thank you is not enough but I will say many thanks to you again and again.
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