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Novel Hotel City Center

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Hamdan Bin Mohamed Street Hamdan Centre, Abu Dhabi 47136 United Arab Emirates
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
US$66
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Free cancellation until 30/05/22
Hotels.com
US$66
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Free cancellation until 30/05/22
FindHotel
US$47
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Free cancellation until 26/05/22
Booking.comUS$48
PricelineUS$58
TravelocityUS$66
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (327)
Room & Suite (190)
Dining (21)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Read more
Updated 24/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 24/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#79 of 164 hotels in Abu Dhabi
Location
Cleanliness
Service
Value
Travellers' Choice
Novel Hotel City Center (formerly known as Mercure Centre Hotel Abu Dhabi) situated in Downtown Abu Dhabi with views over the city offers 215 well-furnished guest rooms boasting convenient work zones for the comfort of the traveler.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Car hire
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Arabic, Filipino

Location

Full view
100Great for walkers
Grade: 100 out of 100
114Restaurantswithin 0.5 km
10Attractionswithin 0.5 km
1223Reviews31Q+A100Room tips
Traveller rating
  • 404
  • 556
  • 182
  • 39
  • 42
Time of year
Traveller type
Language
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Selected filters
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  • English
Popular mentions
Roam25836736229 wrote a review Dec 2021
1 contribution
Amazing stay! Very good location, not far from the beach area Corniche. Around you can find a lot of different shops and Malls. Near the bus station. It was clean and very polite personal. Everything you need are in the room!
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Review collected in partnership with this hotel
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
Share
Response from Victor Mccardo, Owner at Novel Hotel City Center
Responded 2 weeks ago
Dear Guest Thank you for your confidence in choosing our hotel. We’re pleased that you enjoyed your stay in Abu Dhabi near the Corniche, Madinat Zayed Gold Souq, and World Trade Centre. We are pleased that our staff service, cleanliness and amenities have met your expectations. We hope that you had a relaxing stay with your loved ones. Looking forward to your next visit.
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MohamedMekk wrote a review Dec 2021
1 contribution
the room is really very nice and hotel is OK, upgrade process and benefit not the best as most of the other branches when available. the room view is good, bed is comfortable desk and tools are OK all was OK
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Review collected in partnership with this hotel
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Victor Mccardo, Owner at Novel Hotel City Center
Responded 2 weeks ago
Hello Mohamed Thank you for sharing your positive feedback regarding your stay with us. We are glad that our room cleanliness, amenities and bed have got your satisfaction. We promise to forward your complaint about reservation services to the relevant department. Waiting to serve you again in the near future on your next visit.
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Yulii wrote a review Dec 2021
Abu Dhabi, United Arab Emirates2 contributions4 helpful votes
Everything was fine and enjoy before the security named DAVID he touched my boyfriend. He was just waiting there for me. What he did ? He just touched the baloon decoration, and this security touched his hand, which don’t have any autority to do that. Hopefully no more lack of empowerment. But sai was amaizing server for the whole evening. Big shout for him and the team from the bar 🥰
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Date of stay: December 2021Trip type: Travelled with friends
Helpful
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Response from Victor Mccardo, Owner at Novel Hotel City Center
Responded 3 weeks ago
Dear Guest, thank you for taking the time to share your experience with us. We are always keen on providing our guests with a memorable stay and a chance to enjoy a unique experience. We are pleased that our food staff service has met your expectations.. We promise to send your complaint about our security staff to the relevant department. We are waiting for your next visit.
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hhamma396368 wrote a review Dec 2021
1 contribution
staff was rude not helpful at all whatever we asked will get same ansewer we dont have not notes or information from the reservation team come back or call in the morning 😒 not sure if this 4 star hotel or 1 star dont try this hotel
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Review collected in partnership with this hotel
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
Share
Response from Victor Mccardo, Owner at Novel Hotel City Center
Responded 4 weeks ago
Dear hhamma, we appreciate your feedback about our hotel. We always strive to provide the best service to our guests to enjoy a memorable stay. We will redirect your valuable comments to our staff. Looking forward to welcoming you soon.
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ahmedmoheb75 wrote a review Nov 2021
Abu Dhabi, United Arab Emirates1 contribution
Please improve the quality and variety of the food because it is very bad, taking into account also attention to room service. I also ruined some of my clothes in the hotel laundry service. Please take appropriate action to prevent this from happening with the guests.
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Review collected in partnership with this hotel
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
Share
Response from Victor Mccardo, Owner at Novel Hotel City Center
Responded 18 Nov 2021
Hello Mr. /ahmedmoheb75 Thank you for taking the time to share your experience with us. We appreciate your observations regarding the Food, Laundry and room service. We are always keen on providing our guests with a memorable stay and a chance to enjoy a unique experience. We promise to forward your complaint to the relevant department. We are looking forward to your next visit with the guarantee of a better service that meets your expectations.
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PRICE RANGE
US$40 - US$123 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
accor abu dhabi, novotel abu dhabi, abu dhabi novotel
LOCATION
United Arab EmiratesEmirate of Abu DhabiAbu Dhabi
NUMBER OF ROOMS
215
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Frequently Asked Questions about Novel Hotel City Center
Which popular attractions are close to Novel Hotel City Center?
Nearby attractions include Khalifa Jewellery (0.3 km), World Trade Center Mall (0.4 km), and Central Market (0.4 km).
What are some of the property amenities at Novel Hotel City Center?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Novel Hotel City Center?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novel Hotel City Center?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Novel Hotel City Center?
Conveniently located restaurants include Jazz@PizzaExpress, Tamba Restaurant, and Le Beaujolais.
Are there opportunities to exercise at Novel Hotel City Center?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Novel Hotel City Center have airport transportation?
Yes, Novel Hotel City Center offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novel Hotel City Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Novel Hotel City Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novel Hotel City Center?
The staff speaks multiple languages, including English, Arabic, and Filipino.
Are there any historical sites close to Novel Hotel City Center?
Many travellers enjoy visiting Qasr Al Hosn (0.9 km), Heritage Village (3.2 km), and Dhafeer Fort (2.4 km).