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Since you arrive the service is terrible. Jessica in the lobby was very rude during the check in. Then, they did not explain how to go to your room because I did not want to pay a tip because my bag was small. Finally, we...More
Thank Monica F
Response from Hoteles_Estelar, General Manager at Estelar Apartamentos BogotaResponded 3 weeks ago
We agree with your comments regarding the experience lived in our hotel and from all points of view it is unacceptable to have provided a service outside of our standards as Estelar Hotels, corrective measures have been taken with respect to the areas...More
I liked the hotel. Breakfast was good, service was excellent and the room was very nice. It was very clean, bathroom was nice and every room has a little kitchen, which is great if you don't want to spend on eating out. The only bad...More
This property is in the same complex of Estelar La Fontana Hotel so you can use all the facilities (Restaurants, Gym, Spa, open air Whirlpool, laundry, Bar, Parking, etc.)
Located in Bogota's north side is very convenient to visit the city for business or pleasure...More
Response from Hoteles_Estelar, General Manager at Estelar Apartamentos BogotaResponded 3 January 2017
I want to thank you for the time taken to write your comments about your last stay at ESTELAR Apartamentos Bogotá. They encourage us to continue exceeding the expectations you have on the quality of services we offer.
We hope to be able...More
My husband and I stayed here for 3 nights and booked through Priceline. It was advertised as a 5 star hotel with air conditioning and housekeeping. When we arrived the water coming out of the sink and the toilet was brown and there was no...More
Thank Sarah S
Response from Hoteles_Estelar, General Manager at Estelar Apartamentos BogotaResponded 29 September 2016
we express our gratitude, not only for choosing our hotel to stay, but also for having taken some of your valuable time to let us comment on your last stay in our hotel. we inform you as soon as we learned of the...More
We stayed a total of 3 day, this hotel is located close to shopping center and restaurants.
I hope that future guests can have the same good experience that I had in this business trip.
Indicate to all who came to Bogotá .
Thank Silvio M
Response from Hoteles_Estelar, General Manager at Estelar Apartamentos BogotaResponded 29 August 2016
We will like to thank you for giving us your opinion and comments, it makes us better each time, We will wait for you during your next trip to Bogota
Juan Carlos Valencia
Estelar Apartamentos Bogotá
US$78 - US$121 (Based on Average Rates for a Standard Room)
Non-Smoking Rooms ,
Number of rooms
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Response from Patricia R | Reviewed this property |
Hi! I recently stayed at this hotel and they do provide a taxi service. When I stayed there (March 2016), the rate was COP 22,000 per hour (approx. $8 USD). You can pay the driver directly or you can charge it to your room... More
Hi! I recently stayed at this hotel and they do provide a taxi service. When I stayed there (March 2016), the rate was COP 22,000 per hour (approx. $8 USD). You can pay the driver directly or you can charge it to your room and pay upon check-out. Hope this is helpful :)
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"For no street noise face the courtyard, but you will hear voices. Windows are not sealed tightly to the..."