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See all 15 hotels in Port Moresby

Ela Beach Hotel

128 reviews
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Traveller (51)
Room & Suite (39)
Dining (4)
Overview
  • Excellent9%
  • Very good47%
  • Average34%
  • Poor7%
  • Terrible3%
Travellers talk about
“new section”(5 reviews)
“small shop”(2 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
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Reviews (128)Write a Review
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56
42
9
5
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LanguageEnglish
12
56
42
9
5
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All reviewsnew sectionlovely beach viewsmall shopsmall gymcoral sealap poolbed was comfortablerestaurant food islevel of servicebusiness tripgrand papuabeachsidebrasseriesecuritypomrugbyport
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1 - 5 of 124 reviews
Reviewed 30 November 2017

Arrived in POM 6pm Sat 25 Nov. Waited almost 1 hr for hotel shuttle bus but did not come so got a ride in with the Holiday Inn bus. Front desk lady was not in a good mood & quite rude when I told her...More

Thank PNGtrip2017
Response from Kristine L, General Manager at Ela Beach HotelResponded 2 December 2017

Dear PNGtrip2017 Thank you for your feedback, and please accept our apologies for not delivering to your expectations. We do have a complimentary Airport shuttle bus and it is disappointing that with a prior booking, it was not waiting at the Airport for your arrival....More

Reviewed 31 October 2017 via mobile

Difficult to rate this hotel, as the whole beachfront, some 10m across the street, is currently undergoing some very serious reconstruction. Immense clouds of dust and sand, noise, constant truck and caterpillar vehicules traffic makes you wonder where you are... Besides that (!), the staff...More

1  Thank capsicum0620
Response from Kristine L, General Manager at Ela Beach HotelResponded 2 November 2017

Dear Capsicum0620 Thank you for your feedback. The Ela Beach Development is underway and the concept is being modeled off the Townsville Esplanade in Queensland. We look forward to the completion next year when the Hotel will be perfectly positioned to take advantage of the...More

Reviewed 18 August 2017 via mobile

I've stayed here before and found it ok. This time it was for two nights and I was with a work colleague and we were given a two bedroom apartment. Again not bad. But second night...I found three cockroaches in the kitchen. Kind of freaked...More

1  Thank Dean B
Management response:Responded 19 August 2017

Dear Dean B Thank you for taking the time to post your review. I am disappointed to hear of your experience in your apartment kitchen. We have a pest control programme within the Hotel and all guest rooms are treated every month. We also encourage...More

Reviewed 17 August 2017

This place seems to have a large variance with the reviews, so I was a bit nervous booking the room. I came in very late (5 am) and the front desk was helpful and showed me to my room. The room was clean, large with...More

Thank Bob_S23
Management response:Responded 19 August 2017

Dear Bob_S23 Thank you for your review, and we are delighted to hear you enjoyed your stay. I was particularly pleased to hear Pamela extended a level of service that we strive to achieve for all our guests. We will certainly acknowledge her for going...More

Reviewed 10 July 2017 via mobile

A real disappointment in many ways. My room had NO towels, only a bath mat. The front desk said to me, for 2 hours, that every towel in the hotel was "in the dryer." Ridiculous. No towels at the pool, either. Front desk promised to...More

Thank VittorioK
Management response:Responded 12 July 2017

Dear VittorioK Firstly, please accept our sincere apologies for the lack of service you recently experienced. Clearly we fell short in our customer service relations, and we failed to deliver. We are undertaking corrective actions to ensure this is not repeated. The construction is part...More

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About
Amenities
Top amenities
Restaurant
Pool
Beachfront
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Shuttle Bus Service
Airport Transportation
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Indoor pool
Outdoor pool
Spa
Details
Price range
US$136 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Port Moresby
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$136 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Port Moresby
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveller (51)
Room & Suite (39)
Dining (4)
Pool & Beach (4)
Hotel & Grounds (25)
Bathroom (7)
Questions & Answers
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Room Tips
"avoid rooms fronting Ela Beach"
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"Overlooking Beach"
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"Get a room in the secure area."
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"The new sea view rooms are excellent."
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