We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Gateway Hotel & Apartments

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Gateway Hotel & Apartments
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

181 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 176: English reviews
Makati, Philippines
Reviewed 5 days ago NEWvia mobile

Airways was full so I stayed here prior to heading up to a gold mining site in the mountains. The stay started badly when I had been told there would be a Gateways employee holding a sign at international arrivals and would drive me to the hotel, yet there was no person, no sign and no transportation. Being familiar with...

 Report
Helpful?
Thank David Michael S
Robert O, Manager at Gateway Hotel & Apartments, responded to this review

Thank you Mr Spence for your feedback. Again, my sincerest apologies for the mix up with your airport transfer and the phone number given. While this is a rare occurrence, I understand and appreciate the frustration felt after your team did all they could to confirm these arrangements. Your feedback is important though and we really do appreciate the time...

Muscat, Oman
Reviewed 2 weeks ago

On our way to and from Tufi Diving resort, we stayed at the Gateway Hotel. We selected this hotel for its location nearby the airport. Shuttle service between the airport and the hotel works fine and transport last less than 5 minutes. A/c in the rooms was not working fine during both stays (in the two different rooms). During the...

 Report
Helpful?
Thank Philippe P
Robert O, Manager at Gateway Hotel & Apartments, responded to this review

Thank you for your feedback regarding your recent stay. Please accept my sincerest apologies on behalf of the team for what reads to be a disappointing stay. Your feedback is important to us and will be used as part of our overall review moving forward. Your time taken to respond is greatly appreciated. Kindest regards Robert O'Brien Executive Assistant Manager

Reviewed 2 weeks ago via mobile

These rooms are nice and clean. The hotel is gated so we felt safe. We ran into some frightening visa issues and the staff were genuinely concerned, compassionate and helpful. We were halfway around the world and the staff could not have been better! The driver went above and beyond to assist us. We are forever grateful.

 Report
Helpful?
Thank Appalachi W
Robert O, Manager at Gateway Hotel & Apartments, responded to this review

Thank you for your wonderful feedback and acknowledgement of the staff who provided you assistance throughout your stay. We hope the rest of your travels went well and look forward to the opportunity to be of service to you in the future when you're next in Port Moresby. Kindest regards Robert O'Brien Executive Assistant Manager

Gold Coast, Australia
Reviewed 4 weeks ago via mobile

Highlights of my recent trip included bed sheets that made me itch, lumpy blankets, old flat pillows, room service that doesn't come and staff who really couldn't care less about the quality of the stay. The only positive was that we felt safe as the hotel Secuity team seem great. Tired place that travellers need to avoid until they up...

 Report
Helpful?
Thank BenGrand
Robert O, Manager at Gateway Hotel & Apartments, responded to this review

Thank you for taking the time to provide us with your feedback. Firstly, I would like to extend my sincerest apologies for your recent stay with us. The feedback is appreciated and will be used as part of our overall review moving forward. Thank you again for your time - it is greatly appreciated. Kindest regards Robert O'Brien Executive Assistant...

Port Moresby, Papua New Guinea
Reviewed 26 October 2016

I have booked into the hotel several times this year, for leisure and business. I usually choose rooms with a balcony for the fresh air and to take in the the lovely garden and pool areas. Each time I have had a relaxing restful experience without any major issues arising and have always enjoyed the great wi fi available to...

 Report
Helpful?
Thank Carolyn M
Robert O, Manager at Gateway Hotel & Apartments, responded to this review

Thank you for taking the time to provide us with your wonderful feedback. I am pleased to read you have enjoyed your stay with us on several occasions and appreciate the comments on your consistent relaxing and restful experience each time. Thank you again and we most certainly look forward to welcoming you back to Gateway Hotel when you're next...

Cairns
Reviewed 24 October 2016 via mobile

I was surprised at the boast in the foyer that they'd win International Airport Hotel of the Year 2014, 15 & 16, unless I missed the bit where it was limited to Port Moresby only. As I sit here at 3am, in a lukewarm bath I had to fill from the shower because the bath "hot" tap doesn't work, in...

 Report
Helpful?
Thank Kristian S
Robert O, Manager at Gateway Hotel & Apartments, responded to this review

Thank you for taking the time to provide us with your detailed feedback. I would extend my sincerest apologies with regards to some of the issues experienced during your stay and have indeed noted them for our review. I would also like to extend my gratitude for acknowledging the effort by our team and the service provided to you during...

australia
Reviewed 18 October 2016

The Gateway's clientele appears to be mostly foreigners flying in or out to do the Kokoda track and it is suitable for that, but not good for a longer stay. I was there on business and stayed for three nights. On the positive side, the location near the airport is convenient, the shuttle transfer reliable, the staff generally helpful and...

 Report
Helpful?
Thank Ozday
Robert O, Manager at Gateway Hotel & Apartments, responded to this review

Thank you for taking the time to provide us with your extensive feedback from your recent stay. Your comments were indeed fair and appreciated. Extending our gratitude for also acknowledging the effort by the team and the service provided to you during your stay. Again, thank you and we wish you the best with your future travels. Kindest regards Robert...

Lisbon, Portugal
Reviewed 12 October 2016 via mobile

The staff is very helpful and above all very nice. But the place itself is not worth the stars that it owns. The air conditioning is always broken, sometimes there's no hot water, the laundry mixes the piece of clothes. The internet connection is very bad. But I stayed there for almost 2months and that's why I found many flows....

 Report
Helpful?
Thank Vitor G
Robert O, Manager at Gateway Hotel & Apartments, responded to this review

Thank you for taking the time to provide us with your feedback. The detailed response provided while expected given the length of time you stayed with us, it is also appreciated and will assist with our continuous review for improvements. I am also entertained at the fact that you met your wife at this hotel which is indeed a bonus....

Wurtulla, Australia
Reviewed 1 October 2016

Very helpful staff and I would rate everything about the hotel 8 to 9 out of 10 probably because of the enthusiasm of the staff rather than the facilities. It is a bit tired but very pleasant because of the staff. Enjoyed the rooftop bar immensely.

 Report
Helpful?
Thank ash0572015
Robert O, Manager at Gateway Hotel & Apartments, responded to this review

Thank you for taking the time to provide us with your feedback. I am pleased you enjoyed your stay with us and the service offered by our team at the hotel. Thank you also for noting the positive comments on our Rooftop Bar! Greatly appreciated. Best wishes and we look forward to being of service to you when you're next...

Australia
Reviewed 28 September 2016

Hotel was a standard 3 star hotel, rooms clean and comfortable. Bathrooms a little out dated. Restaurants were good. Basically what you would expect of a 3 star hotel. ok for a night before and after the Kokoda trek, or if you need to be close to the airport, however would not recommend several nights, little out of town and...

 Report
Helpful?
Thank rowenaah
Robert O, Manager at Gateway Hotel & Apartments, responded to this review

Hi Rowena, Firstly, thank you for taking the time to speak to me on the phone this afternoon. With a simple request such as a copy of an invoice from your stay with us, it appears that we dropped the ball on this one by not responding to you in a timely manner. In any case, your feedback from your...

50 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (25)
Viewed
Room/Suite (5)
Viewed
Pool/Beach Area (5)
Viewed
Hotel & Grounds (4)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (25)
Viewed
Hotel & Grounds (9)
Viewed
Business Centre/Function Rooms (6)
Viewed
Room/Suite (4)
Viewed
Family/Play Areas (1)
Viewed
Dining (4)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Port Moresby hotels
0.5 km away
No photo provided
Airways Hotel
#1 of 15 in Port Moresby
379 reviews
3.7 km away
Lamana Hotel
Lamana Hotel
#5 of 15 in Port Moresby
134 reviews
7.4 km away
Ela Beach Hotel
Ela Beach Hotel
#9 of 15 in Port Moresby
115 reviews
Show Prices
Show Prices
Show Prices
4.0 km away
Laguna Hotel
Laguna Hotel
#11 of 15 in Port Moresby
42 reviews
3.4 km away
The Stanley Hotel & Suites
The Stanley Hotel & Suites
#3 of 15 in Port Moresby
26 reviews
4.2 km away
Holiday Inn Express Port Moresby
Holiday Inn Express Port Moresby
#2 of 15 in Port Moresby
62 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Due to its proximity to the airport and excellent facilities, the Gateway Hotel is an extremely popular conference venue, particularly for delegates visiting Port Moresby. A short drive and only minutes away from both, the international & domestic terminals in the hotel's free shuttle bus, brings you to its serene ambience surrounded by lush tropical gardens and impeccable service, which provide for a memorable and pleasant stay. All 130 modern rooms, some with Internet access, plus 63 serviced apartments surround a pool which is centrally located. 24-hour Foreign Exchange desk is located at Reception. The Wild Orchid Restaurant serves some of the finest International cuisine in Port Moresby and features a buffet from a different part of the globe each night. Alternatively, choose one of Enzo's Pizzas in the Rattle 'n' Hum Pizzeria & Bar. ... more   less 

Additional Information about Gateway Hotel & Apartments

Address: Jacksons Parade | (Overlooking Jacksons Airport), Port Moresby 121, Papua New Guinea (Formerly Flag Hotel Gateway)
Region: Papua New Guinea > Papua Region > Port Moresby
Price Range: $222 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Gateway Hotel & Apartments 3.5*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Agoda, Priceline, Travelocity and Odigeo so you can book your Gateway Hotel & Apartments reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gateway Hotel And Apartments
Quality Inn Port Moresby
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Gateway Hotel & Apartments staff and other travellers.
2 questions
Ask a question
Port Moresby, Papua New Guinea
over a year ago

See all questions (2)

Questions? Get answers from Gateway Hotel & Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony rooms”
 of 5 bubbles 612carolynm, 26 Oct 2016 | Read review
“The cheaper the room, the worse it is likely to be”
 of 5 bubbles Ozday, 17 Oct 2016 | Read review
“Ask for the recently renovated rooms”
 of 5 bubbles ash0572015, 30 Sep 2016 | Read review
“ask for modern part of hotel, rooms slightly bigger, cleaner and more moddern”
 of 5 bubbles rowenaah, 27 Sep 2016 | Read review
“balcony room overlooking the pool was quite nice”
 of 5 bubbles 859steve, 31 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay