This was not the luxury experience we were anticipating. The first room we were given (a one bedroom apartment) was on the ground floor with no view of the ocean at all. The curtains didn't close properly (they didn't meet in the middle). It felt dingy. Fortunately we were able to upgrade (at our expense) to another room on a higher floor. The staff were polite and helpful in facilitating this. The second apartment was better. It had a nice view from the balcony and was spacious. The bed was comfortable and the shower pressure was great. But the bathroom was not very clean, with mould, pealing paint, and grime on the skirting board. There was a dishwasher, but no dishwash tablets/powder were provided. Also we were unhappy to learn when we checked in for our five night stay that the hotel restaurant was not open for dinner for the entirety of our stay. The hotel breakfast was okay but not luxurious. We ended up going to a nearby cafe for breakfast instead. We would not stay here again.…
We had a great stay at Hilton Apartment was clean, very comfortable with a nice view on the Anse Vata. The staff is great , we were very well welcomed. For us we were as at home ! Many restaurants just near Hilton, parking very easy . Wifi is excellent.
This was our fifth stay at Hilton la Promenade. We were warmly Welcomed in spite of the late arrival. The flat is most comfortable , spacious and the view is one to enjoy for hours on end( good as we were in lockdown mode).
A lot of mold in the rooms, kitchen is badly equipped, no to limited service… Internet works badly during evenings as more people use it. No gym. You had to ask to get more toilet paper and trash bags
Having been upgraded due to the pandemic is great. Spacious apartment and the equipments are a plus in the room. The staff is great and very welcoming. The breakfast was only available on weekends but having an apartment is great enough.
I visited in September 2019. The hotel was nice enough, we had an ocean view however it was obstructed by some trees (not their fault). The room was decent with a full kitchen. Unfortunately the air con smelled bad when it was on, but it was too hot to leave it off! The buffet breakfast was delicious would recommend including it when you book so you don't have to stress about breakfasts
My stay was for 9 days and I was on the 7th floor. The views were a treat to look at each day. The area around the Hotel has everything you need, from Restaurants, Souvenirs, pharmacy and general store. The room was large and had all amenities (kitchen and laundry). The only issue I had was a very poor Wi-Fi that would drop out regularly, otherwise an enjoyable stay.
Don’t waste your money! Moved here for one night at the end of a week long stay in New Caledonia. Wanted to see what it was like to stay in a self contained apartment as compared to a resort room at the Le Meridien. Let the front desk know in advance my preference would be to check in early at 1pm. Appreciate this can’t always be accommodated but it’s low season and there low occupancy numbers right across the island at the moment. Was told at check in to come back at 3pm. At 2.50pm was told the room was still not ready but to compensate I would be in a one bedroom apartment. Location is central but the pool and other facilities for a hotel this large are woeful! Room itself is extremely old. Great views but that’s all it has going for it. Bed too soft, noisy at night, poor curtains that let in light. Not conducive to a good night’s sleep. Worse still despite being a Hilton Honours member they denied me free wifi. Said because I booked through an agent I wasn’t eligible. Overall for an extra $20AUD a night you can stay at Le Meridien, a 5 star resort in a gorgeous location with all the bells and whistles you would expect!…
Nice Hilton right on the water. Lots of restaurants and stores on opposite side of hotel. Perfect location to explore Noumea. Bus line out front to get downtown. Path along the water across the street.
We stayed there 6 nights. Beautiful view from the balcony to the laguna, quiet, large space, friendly staff, clean. They have a fridge, washer , dishwasher, microwave, and kitchen stuff there , that is very convenient. The only issue was leaking conditioner, but after we notified the receptionist, it was promptly fixed.
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