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Tropicana Lagoon Apartments Resort

197 reviews
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Traveller (126)
Room & Suite (37)
Pool & Beach (27)
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Overview
  • Excellent60%
  • Very good21%
  • Average9%
  • Poor9%
  • Terrible1%
Travellers talk about
“these problems”(2 reviews)
“hot water”(9 reviews)
“own meals”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (197)Write a Review
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All reviewsthese problemshot waterown mealsswimming poolbedroom apartmentlarge supermarketceiling fanself containedstar fishpool was lovelycooking facilitiesair conditioningair vanuatua short bus ridefantastic holidaylocal villageday trips
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81 - 85 of 179 reviews
Reviewed 9 May 2014

my husband and I just came back from a 7 day holiday at Tropicana Resort. This was our second trip to Vanuatu. We have to say that we can't understand some of the previous comments from some guests which seem to be extremly exaggerated. We...More

Thank Annabelle C
Response from just4enjoyment, General Manager at Tropicana Lagoon Apartments ResortResponded 14 May 2014

I’m glad to see that your enjoyed our location as much as you appreciate our staff and the food in the restaurant. I hope to see you back soon Cheers Jorg General Manager .

Reviewed 6 May 2014

Visited the resort as there were good reviews about the place, however what we experienced was something very different. Perhaps the management have change, but i was very disappointed with my stay. So here is a realistic view of what i experienced. The bedding was...More

5  Thank Tari84
Response from just4enjoyment, General Manager at Tropicana Lagoon Apartments ResortResponded 14 May 2014

I am pleased to see that you enjoyed Vanuatu, love it`s people and appreciate our friendly staff, but it was disappointing to read that your stay wasn’t up to par and other things in the resort were not to your liking. I am looking into...More

Reviewed 27 April 2014

The location was beautiful and staff were friendly, however, rooms were dirty, sheets were never cleaned, shower was broken, no beach towels were available, not enough snorkelling equipment for guests, breakfast was possibly the worst breakfast I have had anywhere, management was disorganised. The meals...More

7  Thank Brooke M
Response from just4enjoyment, General Manager at Tropicana Lagoon Apartments ResortResponded 14 May 2014

I am pleased to see that you enjoyed our great location our friendly staff and the restaurant meals but it was disappointing to read that other resort service was not to your liking. I took your points to discuss with the staff to identify areas...More

Reviewed 6 April 2014

The actual facilities are very smart and the location is beautiful however the rubbish at the entrance to the resort is awful and very off putting, It makes the place look very messy and doesn't give a good first impression.More

3  Thank Anniewilliams14
Response from just4enjoyment, General Manager at Tropicana Lagoon Apartments ResortResponded 14 May 2014

Thank you for the feedback, it is great to see that you had a comfortable stay. I have taken the rubish issue feedback to the Port Vila municipality who are in charge of the rubish removal. I am pleased to tell you that the municipality...More

Reviewed 5 March 2014 via mobile

I have stayed at tropicana a few times now but only my recent trip did I fully appreciate the improvements that had been made. The service was extremely friendly and thorough and the food was consistently great regardless if what I ordered. When I wanted...More

5  Thank tultabah
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Breakfast included
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Room Service
Airport Transportation
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Outdoor pool
Bar/Lounge
Details
Price range
US$116 - US$261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Luxury Hotel in Port Vila
#21 On the Beach Hotel in Port Vila
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$116 - US$261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Luxury Hotel in Port Vila
#21 On the Beach Hotel in Port Vila
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (126)
Room & Suite (37)
Pool & Beach (27)
Dining (19)
Family and Play Areas (1)
Questions & Answers
Ask a question
Eileen E
2 August 2017|
Answer
Response from hithereterry | Reviewed this property |
Sorry can't help. I was in Vanuatu for work and can't recommend any tour companies. t
0
Votes
RockieHazel
27 November 2015|
AnswerShow all 3 answers
Response from nzgirl65 | Reviewed this property |
Yes there is wi fi but only at the naakamal ( meeting house /restaurant area). Personally think this is fantastic as it makes you sit back realx and totally enjoy the paradise you are in.
0
Votes
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12
Room Tips
"Don't stay here"
Read review
"Internet service was very poor. The problem was with the internet service provider. Hopefully this..."
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"Upstair rooms have a private balcony"
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"Overlook the Lagoon"
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