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Holiday Inn Resort Vanuatu

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Holiday Inn Resort Vanuatu
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645 Reviews from our TripAdvisor Community

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Showing 630: English reviews
Jakarta, Indonesia
Reviewed 1 February 2017

On arrival I was greeted by staff members providing cold water and a cold towel - I needed both. I was taken to my room where I found a hand-written card from the Resort Manager welcoming me to Vanuatu. Very impressive. I cannot speak too highly of the hotel and particularly the staff. Nothing was too much trouble - all...

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Helpful?
Thank RCG182
Simon D, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Dear RCG182 Thank you for taking your valuable time to provide such a comprehensive review of your visit. The team at the resort do everything they can to make everyone feel welcome and it is always very motivating to hear that this is having such a positive impact on the experience. I have shared with all of the team your...

Dubai, United Arab Emirates
Reviewed 31 January 2017

Large hotel, a bit old however is in a very good location. We made use of the sailing boats they had at the watersport centre and explored the lagoon. They can also drop you with a small boat if you would like to go to the nearby Erakor Island The New Year party was great and the fire show was...

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1Thank Olimpia09
Matthew S, Manager at Holiday Inn Resort Vanuatu, responded to this review

Dear Olimpia09, Thank you for your kind review and feedback. It is great to hear that you and your family had a great time in Vanuatu! We had a lot of fun on New Years Eve with the event and are glad you did too! The team from Vanua Fire always put on an impressive show. We have noted your...

Sydney, Australia
Reviewed 26 January 2017

Our stay was only 5 days but it was the perfect getaway. The staff were very friendly and polite, and wanting to always please. Our Family Suite was ideal, as kids loved their funky room. Travelling with 3 children aged, 7, 11 and 12 we found that the Family Suite (two adjoining rooms) was absolutely ideal. The kids room was...

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1Thank Hirds
Matthew S, Manager at Holiday Inn Resort Vanuatu, responded to this review

Dear Hirds, Thank you for choosing Holiday Inn Resort for your family vacation to Vanuatu! It's so pleasing to hear that you and the kids all had a great time and were all able to relax and enjoy the family suite and Resort facilities. We certainly appreciate your feedback on your Food & Beverage experiences. We are working towards changing...

Sydney, Australia
Reviewed 15 January 2017 via mobile

The service by Matthew Senyard was beyond amazing. I cannot thank Matthew enough for what he did for us at time of check in and check out. There were some complications and resolved right away. Matthew was very understanding and allowed us to make that change with our accommodation. I appreciate especially the way Matthew had approached it. It was...

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Helpful?
1Thank kimtran07
Simon D, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Dear kimtran07 Thank you for sharing your experience at the Holiday Inn Resort Vanuatu through Tripadvisor. It is always encouraging to read reviews in which name our team specifically for the work that they have done. Matthew is well known for his fantastic guest service, I have shared your feedback with him personally and highlighted the positive impact he had...

Sydney, Australia
Reviewed 11 January 2017 via mobile

A family holiday with two teenagers is always a challenge, but adjoining rooms at the Holiday Inn provided the perfect location with two pools, table tennis, golf, and hammocks adjacent the lagoon. This is the ideal location with kayaks and small sail craft available to explore the Erakor Lagoon. The hotel also offers fire walker and melanesian nights under the...

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1Thank MadMark_0_0_0
Matthew S, Manager at Holiday Inn Resort Vanuatu, responded to this review

Dear MadMark_0_0_0 Thank you for your great review and rating! We're so glad that you and the family were able to escape to Vanuatu, relax and enjoy our Resort and facilities. We look forward to welcoming you back on your next trip to the Pacific! Regards, Matthew Senyard Resort Manager

Gold Coast, Australia
Reviewed 6 January 2017

As advertised , very accurate in its advertising Rooms a little small but clean and everything worked Breakfast , good selection Pool , clean and quite easy to relax at Beach area Set outside of port villa so more relaxing and quite and only $7 to get a taxi in to port villa if required

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1Thank zoeaparkinson
Matthew S, Manager at Holiday Inn Resort Vanuatu, responded to this review

Dear zoeaparkinson. Thank you for choosing Holiday Inn Resort and for providing feedback on your experiences. We hope that you had the chance to relax and unwind while you were here, as well as get out and explore the town a little. We look forward to welcoming you back to the Resort next time you're in Vanuatu. Kind Regards, Matthew...

Reviewed 2 January 2017 via mobile

A good resort managed by good managers. Managers took it upon themselves to make our staying experience enjoyable. Focus on developing the existing fitness centre is recommended. Addition of local cuisine in the resort restaurant will also be valuable.

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1Thank Romit S
Matthew S, Manager at Holiday Inn Resort Vanuatu, responded to this review

Dear Romit S, Thank you for choosing Holiday Inn Resort on your recent getaway to Vanuatu. We're glad you were able to relax and enjoy the Resort and the sights of Port Vila and beyond while you were here. We have taken your feedback on board regarding the fitness center, and have also added in some local cuisine to the...

Reviewed 24 December 2016 via mobile

Had a fantastic time.....simple as that Would go back no problem Staff were fantastic, friendly and genuine My son thinks its his best holiday ever Food was very good Rooms were nice and clean Had a great time

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2Thank darren000000
Matthew S, Manager at Holiday Inn Resort Vanuatu, responded to this review

Dear darren000000, Thank you for taking the time to post your five star review!! We're so glad you and your family enjoyed your stay with us and we hope you were able to take home with you some wonderful memories. We look forward to welcoming you back next time you're in Vanuatu!! Kind Regards, Matthew Senyard Resort Manager

Reviewed 19 December 2016 via mobile

In line with the marketing phrase that is found in the resort stay .... I would recommend to stay here! We had a lovely time in a surprisingly almost empty resort (great for us but it shouldn't be that way). The rooms are clean and comfortable. The bathroom is small but an obviously new fit out makes it spotlessly clean....

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1Thank Sandi P
Matthew S, Manager at Holiday Inn Resort Vanuatu, responded to this review

Dear Sandi P, Thank you for taking the time to write and review our property. We're so glad to hear that you, your husband and daughter were able to make the most of your stay with us and that you had a great time relaxing and enjoying the facilities and activities on offer. It was a shame that your trip...

Gisborne, New Zealand
Reviewed 26 November 2016

We stayed at The Holiday Inn in July this year, having first stayed there 8 years ago when it was " Le Meridien" and loved it then. Since then it has had a major remodel and upgrade after being hit by the cyclone last year. The new -look rooms are very smart and comfortable, with great beds and good bathrooms....

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Helpful?
Thank Evelyn W
Matthew S, Manager at Holiday Inn Resort Vanuatu, responded to this review

Dear Evelyn W, Thank you for taking the time to write such a wonderful review! It's been an incredible journey to re-instate the property post Cyclone Pam, and we're glad you like what we've done with the place! I hope that you were able to relax and unwind, and look forward to welcoming you back next time you visit our...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Self-Serve Laundry
Official Description (provided by the hotel)
Overlooking the serene waters of the Erakor Lagoon, Holiday Inn Resort Vanuatu is set in vibrant natural surroundings. Meaning “the land that always existed”, Vanuatu is a holiday destination made up of 83 tropical islands located northeast of New Caledonia. Immersed in cultural richness and native splendour, the islands hold crystal blue beaches, coral reefs, hot springs, exotic rainforests, and stunning waterfalls that are some of the most beautiful in the world. The Vanuatu hotel’s Erakor Ballroom and Valea meeting space provides exceptional indoor and outdoor meeting facilities, and the accommodation resort also features a unique Namele Day Spa, two luxurious outdoor holiday swimming pools, and the newly refurbished Palms Casino. The views from the rooms include lush gardens, blue lagoons, and a golf course. The hotel boasts 5 dining areas. Breakfast, buffet and à la carte dinners are served daily. There is an extensive wine list from New Zealand, Australia and France. Get to experience the perfect Vanuatu holiday with island lifestyle at Holiday Inn Resort Vanuatu. ... more   less 

Additional Information about Holiday Inn Resort Vanuatu

Address: Tassiriki Park, PO Box 215, Port Vila, Efate, Vanuatu (Formerly Palms Resort and Casino Vanuatu)
Region: Vanuatu > Efate > Port Vila
Price Range: $246 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Resort Vanuatu 4*
Number of rooms: 148
Reservation Options:
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Also Known As:
Holiday Inn Resort Vanuatu Hotel Port Vila
Port Vila Le Meridien
Le Meridien Vanuatu
Le Meridian Vanuatu
Holiday Inn Resort Vanuatu Port Vila
Hotel Style:
#5 Business Hotel in Port Vila
#6 Spa Hotel in Port Vila
#8 Family Hotel in Port Vila
#8 Luxury Hotel in Port Vila
#12 On the Beach Hotel in Port Vila
#12 Romantic Hotel in Port Vila
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Resort Vanuatu staff and other travellers.
19 questions
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Gold Coast, Queensland, Australia

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Questions? Get answers from Holiday Inn Resort Vanuatu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean View Bungalows- great view”
serinaa923, 26 Apr 2017 | Read review
“Try the back massage. The best I have had. The fire dance during Wednesday's Dinner at the Beach is magnificent.”
JeniesM, 23 Apr 2017 | Read review
“Rooms have very good air conditioning but no kitchenettes.”
suzy201550, 9 Apr 2017 | Read review
“Lagoon room was perfect. We could hear the music when dinner was on the beach, but we were going there to enjoy it anyway!”
643anneh, 5 Apr 2017 | Read review
“Wifi is free if you sign up as a member of the Holiday Inn Club. Rooms in the higher levels facing the lagoon have better view but no lift”
brisbanegirl51, 1 Apr 2017 | Read review
5 of 5