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Coconut Palms Resort

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296 Reviews from our TripAdvisor Community

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Showing 281: English reviews
Brisbane, Australia
Reviewed 28 July 2013

We stayed a week here, staff where extremely helpful and friendly, Joe ,Roline, Trevor and James CHIEF wait staff very attentive. General grounds areas are good . Regae music and fire show sat night fantastic. Kava story night very interesting. Waited 3 hrs to meet with manager to highlight issues with accomadation, full breakfast a joke cold food , poor...

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Helpful?
1Thank Max H
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this...

Kawakawa, New Zealand
Reviewed 27 July 2013

We stayed at the coconut palms resort and it was absolutely wonderful, all the staff are friendly and go out of their way to accommodate your requirements, we miss them all so much so that we are coming back again next year and will definitely stay at the coconut palms again, its central to town and everything else. Looking forward...

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Helpful?
2Thank yolande397
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this...

Napier, New Zealand
Reviewed 24 July 2013

This is the best budget hotel ,it is all you need,clean rooms and very friendly staff. The restaurant serves very good meals,if you come in late and ask for something to eat for lunch,they will provide it for you. This is our 3rd stay and we would recommend to anyone.

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Helpful?
1Thank Jim U
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this...

Gold Coast
Reviewed 24 July 2013

Coconut on arrival was a very nice welcoming. Staff were very friendly and the common grounds were very appealing creating a great holiday atmosphere. The grounds were very clean with staff observed to be cleaning on a number of occasions through out the day. The hotel is a bit of a walk to town, mainly up and down a big...

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Helpful?
1Thank Kristy-Lee C
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this...

Sydney, Australia
Reviewed 20 July 2013

We stayed in a self care room, with cooking facilities, this place was so reasonably priced, but basic. King bed was comfortable and room was large-clean and tidy. Easy walk to Port Vila to markets. Coconut Palms offers restaurant with reasonable priced food. Fire show was the best one I have seen! Chief James did a great job with Trivia...

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Helpful?
1Thank Philmatilda
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this...

Hamilton, New Zealand
Reviewed 18 July 2013

We stayed in a nice, spacious, relatively new and modern hotel style room on the first floor, with balcony overlooking the pool, which was a real pleasure. The rooms are cleaned every day. Shared facilities OK, although the overall layout could have been a bit better maybe. The standard breakfast included is not much, but OK. Bit of a walk...

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Helpful?
Thank Michiel v
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this...

Iowa
Reviewed 25 June 2013

We had a overnight layover in Port Vila and ended up staying here. The staff was friendly and helpful. The included breakfast, while not extravagant, was more than adequate and filling. They had a great reggae band that played the night we were there, and the food at the restaurant was good. The only kind of disappointing thing was there...

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Helpful?
Thank Joshua B
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this...

Engadine, Australia
Reviewed 25 June 2013

My (much) better half and I stayed at the Coconut Palms on a package deal, which included breakfast and a meal deal, which gave us a daily allowance to apply against our meals in their Navarro Restaurant, on which I have done another good review. At the end of the week, the extra we had to pay was so small,...

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Helpful?
2Thank adshare
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this...

QLD
Reviewed 7 June 2013

Excellent atmosphere, lovely, friendly & helpful staff - Hi Everyone - best 7 days of fun, relaxing and the firework show on Saturday night is a MUST - DO NOT MISS IT!! Clean, tidy and large rooms with air cond (a must), awesome pool, bar, restaurant and 5 mins to main Port Vila town on a bus (Mitsubishi Express) that...

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1Thank sandranpeter
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this...

Ulladulla, Australia
Reviewed 6 June 2013

Friendliest staff, SACKY,JOE,LILIANA,ROLEEN,AND JAMES..we are so happy with the service and the friendliest staff that we booked to go back only after 5 days back in australia..the tour guide there SACKY took care of every thing we needed to get around port villa and to and from our tours..big smiles at breakfast and great conversation, feels like one big family..great...

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Helpful?
2Thank AnitaS852
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
At the Award Wining, Coconut Palms Resort we pride ourselves as "Your Vanuatu Friend" where our happy staff will do everything possible to ensure that you: Stay, Relax & Enjoy all that the resort and beautiful Vanuatu has to offer. We are governed by our mission: "To be the best value resort in Vanuatu where service is not compromised and happy memories are guaranteed." ... more   less 

Additional Information about Coconut Palms Resort

Address: Cornwall Street, PO Box 1515, Port Vila, Efate, Vanuatu
Region: Vanuatu > Efate > Port Vila
Price Range: $60 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Coconut Palms Resort 3*
Number of rooms: 46
Reservation Options:
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Also Known As:
Coconut Palms Hotel Port Vila
Coconut Palms Resort Vanuatu/Port Vila
Hotel Style:
#4 Best Value Hotel in Port Vila
#13 Top resorts Hotel in Port Vila
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Questions & Answers

Here's what travellers have asked, with answers from Coconut Palms Resort staff and other travellers.
4 questions
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Questions? Get answers from Coconut Palms Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for air-conditioning.”
 of 5 bubbles MrPurser, 16 Nov 2016 | Read review
“don't come here!”
 of 5 bubbles 326lizym, 24 Oct 2016 | Read review
“Make sure you ask for a room with a bathroom.”
 of 5 bubbles 533sueC, 12 Oct 2016 | Read review
“Would recommend Superior Orchid Room”
 of 5 bubbles , 13 Sep 2016 | Read review
“when you book just read the fine print, shared bathroom or en suite.”
 of 5 bubbles 841Lynda62, 31 Aug 2016 | Read review
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