We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Grand Hotel And Casino

Expedia.comUS$135*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$217*
US$135*
Great Deal
US$137*
US$139*
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Grand Hotel And Casino
Grand Hotel And Casino
Panoramas (23)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

507 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 478: English reviews
Start your review of Grand Hotel And Casino
 Click to rate
Reviewed 2 weeks ago via mobile

Very hard to get a nice coffee in Vila But not here. You also get a nice fresh cake for only $10 . Fast free inter net . Staff are amazing. Always make you welcome .my regular morning coffee & cake place and good place for business meetings as well

 Report
Helpful?
Thank Alex D
BMahieu, General Manager at Grand Hotel And Casino, responded to this review

Dear Alex D, Coffee and cake are always a winner, pleased to hear that you think so too. Many thanks for the compliments of our team members we shall pass on this feedback. Being located in the towns centre makes it flexible for those like yourselves conducting meetings. with regards, Bettina Mahieu General Manager

Ballina, Australia
Reviewed 3 weeks ago

Had fun gambling at this casino. Fun environment where everybody is welcome at the table. Didnt stay there so cant comment on the accommodation. Plenty of pokie machines but not my thing. Great casino to pop in for a look and a little splash of cash

 Report
Helpful?
Thank Callum C
BMahieu, General Manager at Grand Hotel And Casino, responded to this review

Dear Callum C, Hopefully next visit to Port Vila, you will be able to enjoy the hospitality of the Hotel. Glad you enjoyed the friendly Melanesian culture and welcoming environment. with regards, Bettina Mahieu General Manager

Toowoomba, Australia
Reviewed 4 weeks ago

We stayed at this hotel for 6 nights in a suite. The hotel is a little old and somethings don't seem to work so well. We had water coming through the bathroom ceiling when we arrived but it was quickly fixed and cleaned up. The bed in the suite was very large and was actually 2 bed frames and 2...

 Report
Helpful?
1Thank Malcolm F
BMahieu, General Manager at Grand Hotel And Casino, responded to this review

Dear Malcolm F, Many thanks for your review and pleased to hear that you enjoyed your recent stay with us at the Grand Hotel and Casino. Apologies for your initial maintenance issues and glad that our friendly team members were able to assist. Sounds like the fabulous central location was enjoyed and the lunches by the pool. Until your next...

Bribie Island, Australia
Reviewed 2 March 2017

Great room, panorama suite take 1 of these. issues with hot water but staff made up for that. Staff in casino bar Monique, Hapisa, Elsie, Alice& Phillip all are amazing. Virigina from the casino was so friendly she always came to see us when she was on shift. Thanks to Bettina for the lovely cards I received for my birthday....

 Report
Helpful?
Thank kym b
BMahieu, General Manager at Grand Hotel And Casino, responded to this review

Dear Kym, Many thanks for choosing the Grand Hotel and Casino to celebrate such a special birthday Kym. Indeed our staff are a great asset to the Hotel and we shall pass on your favourable comments to them. We look forward to welcoming you back one day and reconnecting with your new found Melanesian friends. with thanks and kind regards...

Frankston, Australia
Reviewed 13 February 2017

Great location, great food staff are friendly and helpful, The problem is that the place is not clean and we had problems with the lock on our room we couldn't unlock the door. As a hotel it is ok, but if you want luxury and comfort head to either Iririki Island or the Holiday Inn.

 Report
Helpful?
1Thank Dennis A
BMahieu, General Manager at Grand Hotel And Casino, responded to this review

Dear Dennis A, Thank you for your time to review the property and apologies that it seems there are areas that we need to improve on. In the short term [by April this year] a new key card swipe system will be installed, to ensure efficient room access. Pleased to hear that our team looked after you. with thanks and...

Port Vila, Vanuatu
Reviewed 9 February 2017

A greate place to spend holidays especislly business people and with many things to offer at an affortable price with stunning rooms for relaxations, located in the middle of the town has a great or beautiful harbour view to iririki island

 Report
Helpful?
Thank lalaemilcarlo
BMahieu, General Manager at Grand Hotel And Casino, responded to this review

Dear lalaemilcarlo, We are pleased to hear of your recent stay with us and seems like you made the most of the central location of the Hotel, needless to say the stunning harbour views. Until we next have the opportunity to welcome you back, with regards, Bettina

Noumea, New Caledonia
Reviewed 6 February 2017

The staff is very friendly but not efficient. There is no hot water in the morning. The manager of the casino (australian woman) is very rude and rough The safe box doesn't work. Don't order burger as it is awful. Limited parking at the hotel. The toilets don't flush properly. The buffet breakfast is very poor and fruits are not...

 Report
Helpful?
1Thank 937christopher
BMahieu, General Manager at Grand Hotel And Casino, responded to this review

Dear 937christopher, Thank you for your comments, however it is disappointing to hear that your recent stay with us was not up to expectations. If you would like to discuss these issues further, please email me directly [gm@grandvanuatu.com] and I will be more than willing to address the above comments. with thanks and regards, Bettina General Manager

Sydney, Australia
Reviewed 5 February 2017 via mobile

The Grand hotel and casino is very good I recommended to any one food very good staff fantastic excellent position in Port Vila harbour views very clean ac and excellent pool location near shops and centre of Port Vila

 Report
Helpful?
Thank nicolas602017
BMahieu, General Manager at Grand Hotel And Casino, responded to this review

Dear nicolas602017, Many thanks for such a positive review and pleased to know that you enjoyed the hospitality of our friendly team members and made the most of our central town location. We look forward to welcoming you back, when next visiting Port Vila. with regards, Bettina General Manager

Tamar Valley, Australia
Reviewed 20 January 2017

Wonderful position with to die for views, close to everything. The staff are the most friendly and obliging. Lovely restaurant, with delicious food at reasonable prices. Really nice pool area overlooking the bay. A really lovely place to stay.

 Report
Helpful?
1Thank Jeanne S
BMahieu, General Manager at Grand Hotel And Casino, responded to this review

Dear Jeanne S Thank you for the review and highlighting the great attributes of the Grand Hotel & Casino .... central location, stunning harbour views, friendly team members and great food. We look forward to welcoming you back when next visiting Port Vila. with regards, Bettina General Manager

Brisbane, Australia
Reviewed 16 January 2017

The staff are simply wonderful, and so willing to please ALL the time. Everyone is very friendly. The restaurant is fabulous, except that it can be a little bit slow at times. The breakfast is 10/10 nothing missed out, the dinner menu is excellent and the food is, too. Our only major complaints centred on facilities in the room: the...

 Report
Helpful?
3Thank Peter C
BMahieu, General Manager at Grand Hotel And Casino, responded to this review

Dear Peter C, So glad to hear that you experienced the wonderful Melanesian hospitality and friendliness of our team during your stay with us. The defects of the room have been noted, thank you for bringing this to our attention. We look forward to welcoming you back to enjoy the delicious food selection and of course, fabulous central location of...

563 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (364)
Viewed
Hotel & Grounds (66)
Viewed
Pool/Beach Area (36)
Viewed
View from Room (84)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (21)
Viewed
Room/Suite (49)
Viewed
Bathroom (8)
Viewed
Other (99)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (187)
Viewed
Amenities (3)
Viewed
Harbour View Deluxe (42)
Viewed
Panorama Suite (52)
Viewed
Pool (28)
Viewed
Dining (24)
Viewed
The Hotel (38)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (12)
Viewed
Bathroom (1)
Viewed
View from Room (2)
Viewed
Room/Suite (2)
Viewed
Dining (3)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (1)
Viewed
Other (1)
07/05/2017 08/05/2017
Hotels you might also like...
Travellers also viewed these Port Vila hotels
2.8 km away
Warwick Le Lagon - Vanuatu
Warwick Le Lagon - Vanuatu
#13 of 47 in Port Vila
1,431 reviews
1.1 km away
Holiday Inn Resort Vanuatu
Holiday Inn Resort Vanuatu
#14 of 47 in Port Vila
645 reviews
0.4 km away
Iririki Island Resort & Spa
Show Prices
Show Prices
Show Prices
4.3 km away
Breakas Beach Resort Vanuatu
3.8 km away
Nasama Resort
Nasama Resort
#7 of 47 in Port Vila
454 reviews
3.4 km away
Erakor Island Resort & Spa
Erakor Island Resort & Spa
#5 of 47 in Port Vila
650 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Babysitting

Additional Information about Grand Hotel And Casino

Address: Lini Highway, Port Vila, Efate 0001, Vanuatu (Formerly Sebel Vanuatu)
Region: Vanuatu > Efate > Port Vila
Price Range: $184 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel And Casino 4*
Number of rooms: 74
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Hotwire, Expedia, Travelocity, Cheap Tickets, Priceline, TripOnline SA and HotelQuickly so you can book your Grand Hotel And Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hotel And Port Vila
Sebel Vanuatu Port Vila
Grand Hotel And Casino Vanuatu/Port Vila
Hotel Style:
#8 Spa Hotel in Port Vila
#11 Luxury Hotel in Port Vila
#17 Family Hotel in Port Vila
#20 Romantic Hotel in Port Vila
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel And Casino staff and other travellers.
8 questions
Ask a question

See all questions (8)

Questions? Get answers from Grand Hotel And Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites which are located at each end to the hotel are the biggest and worth the extra money. These are rooms 1 and 14.”
MalcolmF78, 30 Mar 2017 | Read review
“Floor 5 Panarama suite lovely”
kymb115, 1 Mar 2017 | Read review
“panoramic view rooms offer the best view of the harbour and downtown Port Vila.”
DennisA648, 12 Feb 2017 | Read review
“All rooms have views.”
, 19 Jan 2017 | Read review
“All rooms have harbour view. Try for level 4 or above.”
X4390GJpeterc, 15 Jan 2017 | Read review
5 of 5
Expedia.com
US$135* /night
View Deal
Booking.comUS$137
Hotels.comUS$139
TripAdvisorUS$135
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates