We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hotel And Casino

Save
Traveller (396)
Room & Suite (261)
Pool & Beach (74)
Overview
  • Excellent35%
  • Very good44%
  • Average16%
  • Poor4%
  • Terrible1%
Travellers talk about
“iririki island”(56 reviews)
“panorama suite”(25 reviews)
“central location”(26 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$110.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Port Vila hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "7781ae06a09542ff8179e4df02c564ce", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":659463,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[53947168],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":8,"year":2018},"checkout":{"day":6,"month":8,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":110,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"7781ae06a09542ff8179e4df02c564ce","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":126,"lowestMetaPrice":110,"additionalPartner":false,"highestMetaPriceDisplay":126,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":126,"lowestMetaPrice":110,"highestMetaPriceDisplay":126,"hotelName":"Grand Hotel And Casino","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijc3ODFhZTA2YTA5NTQyZmY4MTc5ZTRkZjAyYzU2NGNlIiwiQUlLIjoiMDNmNDM0ZGIwODM0NGMwZmE1Y2ExNWZmNTc2NWRiZDEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "05/08/2018", "checkOut": "06/08/2018", "lowestPrice": "US$110", "hasDates": true, "hacComplete": true, "contentIdMappings": {"53947168":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (572)
Filter reviews
537 results
Traveller rating
192
220
90
26
9
Traveller type
Time of year
LanguageEnglish
More languages
192
220
90
26
9
Show reviews that mention
All reviewsiririki islandpanorama suitecentral locationsmall casinopool areathird floorbuffet breakfastclose to townbalconyvilapokiesvanuatuportfoyersylvieferrytours
FilterEnglish
Updating list...
1 - 5 of 537 reviews
Reviewed 4 days ago via mobile

It’s the people that make your memories, your holidays, your life, truly special! Apart from being a lovely Hotel, all of the Staff at The Grand Hotel are beautiful, wonderful souls. They welcomed me as if I was family into to their own home. I...More

Thank 492susie
Response from BMahieu, General Manager at Grand Hotel And CasinoResponded yesterday

Dear 492susie, Many thanks for such a wonderful highly regarded review of your recent stay with us. We agree, our staff here at the Grand Hotel and Casino are indeed a highlight and so very pleased that our natural Melanesian hospitality was enjoyed. You did...More

Reviewed 2 weeks ago

This hotel can only be called 'tired and worn'. I stayed overnight after Trees & Fishes before flying out the the next day. No minibar - the fridge did work but the door trays were broken. No bottled water (I went to the nearby supermarket)....More

Thank Ian B
Response from BMahieu, General Manager at Grand Hotel And CasinoResponded 1 week ago

Dear Ian B, Thank you for your time to review your recent stay and highlighting areas that we need to focus attention to. If you would like to discuss any issues further, please email me directly: gm@grandvanuatu.com. We are pleased to hear that the location...More

Reviewed 2 weeks ago

Was here a few nights ago, what a let down. Ordered the special (curry) with which they took our order, drinks arrived about 15 minutes later. After we had drunk our drinks ,an hour had gone by. The waitress came over to apologize so we...More

Thank jared t
Reviewed 2 weeks ago

The view from the room was fantastic, breakfast was great and the dinners we had at the hotel's restaurant was great. Staff was very friendly and always eager to help. The outdoors pool was very pleasant to just chill drinking cocktails.More

Thank Beuckas
Response from BMahieu, General Manager at Grand Hotel And CasinoResponded 1 week ago

Dear Beuckas, Many thanks for your fabulous review and pleased to hear that you enjoyed all the facilities. We always enjoy sharing feedback with our team members as it features their natural Melanesian hospitality that is extended. Until when you are next in Port Vila,...More

Reviewed 5 weeks ago

This hotel is in desperate need of a good clean and refurbishment. While it is in a good location and the staff are very friendly, it's very tired and neglected. It is not a cheap hotel and we expected a bit better than what we...More

Thank JanineC58
Response from BMahieu, General Manager at Grand Hotel And CasinoResponded 4 weeks ago

Dear JanineC58 We are pleased to hear that you enjoyed the location of the property and views of the harbour. Our new lobby and restaurant furniture is due to arrive shortly to Vila and plan to be in place by end of July'18. Thank you...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Free Parking
Hotel Amenities
Room Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Free Parking
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Casino and Gambling
Outdoor pool
Details
Price range
US$118 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Port Vila
#18 Luxury Hotel in Port Vila
#20 Romantic Hotel in Port Vila
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$118 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Port Vila
#18 Luxury Hotel in Port Vila
#20 Romantic Hotel in Port Vila
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (396)
Room & Suite (261)
Pool & Beach (74)
Dining (50)
Amenities (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
50th_11
30 June 2018|
AnswerShow all 3 answers
Response from b0bpatty |
I didn't have a problem with the smell of cigarettes - and I am a non smoker. My main problem was with the NO Hot water of an evening and at 4am shower due to early flight out. Staff made it sound like we did not know how... More
1
Vote
OilAndGasEX
4 July 2016|
AnswerShow all 4 answers
Response from BMahieu | Property representative |
Good Morning Unfortunately we no longer have a gymnasium to offer though can make recommendations for both running groups and city based gymnasiums for your boss to utilise. Kind regards Carey
0
Votes
Room Tips
"No comment or tips to advise travelers."
Read review
"Every room has pool and ocean view!"
Read review
"didn't actually stay at the hotel - just the went to the bar and had lunch"
Read review
"All the rooms are nice."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing