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Grand Hotel And Casino

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Grand Hotel And Casino
Grand Hotel And Casino
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507 Reviews from our TripAdvisor Community

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Showing 478: English reviews
Milano
Reviewed 2 August 2014 via mobile

Appearence is a bit tired, but the rooms are clean and balcony view on iririki island is super. Outdoor lounge very nice for sunset drinks. Location is ideal close to the center and right on beach. Did not try the restaurant but heard good commments. Staff generally friendly

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Helpful?
1Thank alpuri
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear Alpuri Thanks for your great feedback, a pity you did not dine as our food is some of the best on the island. Perhaps we will see you soon and you could come in to enjoy dinner.....and lunch. Kind regards Carey

Brisbane, Australia
Reviewed 2 August 2014 via mobile

We stayed here 4 nights in total over 2 separate visits, and there are so many reasons why we went back for the second visit. Convenience - it is in the heart of Port Vila, opposite Westpac ATM, just up the road from shops and the supermarket, walk out the front door at any time of day and catch a...

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Helpful?
1Thank Junior-Nomads
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear Junior Nomads Thanks for the great feedback and the endorsement! Our location is one of our best points, closely following our staff. It is good to hear you enjoy Vanuatu so much, we look forward to welcoming you back soon. Kind regards Carey

Newcastle, Australia
Reviewed 25 July 2014

We had a great time at the grand ,very central to everything for walking and pickups for traveling ,food great view fantastic and lots of fun in the casino very chilled out not like casino,s in Australia

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Helpful?
2Thank Lesley C
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear Lesley C Thanks for the great feedback, glad to hear you enjoyed the hotel and the casino. We look forward to welcoming you back in the near future. Kind regards Carey

Currimundi, Australia
Reviewed 17 July 2014 via mobile

As a non smoker and having our 2 kids with us I was a bit concerned after reading some comments about the smell of smoke in the hotel emanating from the casino. There was no problem with this at all - sure if you walked past the casino door at 10.00 at night you could smell it but it wasn't...

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Helpful?
2Thank GaryB4551
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear GaryB4551 Thanks for the feedback, it is good to hear you enjoyed your stay. We are perfectly located for exploration of Port Vila and Efate not to mention the many activities on offer. The other great asset of course are the staff. We look forward to welcoming back soon. Kind regards Carey

Paris, France
Reviewed 15 July 2014

This is what I call a Hotel! A true real one hotel! This place is amazing! Clean, beautiful, incredible! The staff is helpful, friendly, kind, always there for you! The room service is absolutely divine and the meals are delicious and trust me, it's not expensive at all! Actually it's cheaper than certain restaurants you will find in Port-Vila and...

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Helpful?
2Thank Cecilia1789
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear Cecelia1789 Thanks for a wonderful review, it is great to hear you enjoyed the hotel and your stay. We hope that we will have the pleasure of welcoming you back soon. Kind regards Carey

Reviewed 14 July 2014

We stayed here for 3 nights in July in two adjoining rooms - one for us and the other for our children - a real positive to be able to do that rather than be squashed into a family room. The Grand is a large, modern hotel amidst the realitively run down Port Vila. It's not a resort, although there...

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Helpful?
1Thank S M
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear S M Thanks for the great feedback, it is good to hear you enjoyed your stay. The hotel is perfectly located to take advantage of exploring Port Vila and enjoying all the activities it has to offer. It is good to hear you enjoyed the rooms and the breakfast while the staff are great to work with. We look...

Canberra, Australia
Reviewed 12 July 2014

We have just spent 7 wonderful nights at the Grand Hotel. There was nothing I could complain about. Any problems were fixed in a jiffy. The room was great and the water views for all rooms was a real plus. Food was great and we dined in a couple of times, both for lunch and dinner - with breakfast every...

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Helpful?
2Thank sayitis
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear sayitis Thanks for the great feedback, our staff are truly wonderful and such an asset. Our location is also great for exploring as well. It is good to hear you had such a good time in Vanuatu. Please feel free to spread the word. We look forward to seeing you soon. Kind regards Carey

Warragul
Reviewed 10 July 2014

Probably not the cheapest - but we loved this place and are rapt we booked it. Had 4 nights in June 2014 on Level 5 with a balcony overlooking Iriki island - great views. Lovely people and great service. The breakfasts were superb. We didn't eat other meals there - nor did we use the Casino. One day R (a...

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Helpful?
1Thank WildDogOz
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear Warragul_Aussies Thanks for the great feedback, it is good the team on the desk were able to assist in making your stay even better. We look forward to welcoming you back soon. Kind regards Carey

Brisbane, Australia
Reviewed 10 July 2014

Cant believe the change at this hotel from 3 years ago.. Fabulous... The staff look fantastic in their new traditional black/island uniforms.attention to detail excellent. Cleanliness great. Loved staying..weather was too cool to swim so just enjoyed staring across the bay to Iriki...

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Helpful?
Thank Blacksquidie
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear blacksquidie Thanks for the great endorsement. As a team we have been focusing on trying to get the small things right. It is good to hear you enjoyed your stay, we look forward to welcoming you back in the near future. Kind regards Carey

geelong
Reviewed 8 July 2014

Grand Hotel & Casino Vanuatu is great. A 1980s architectural extravaganza on the dock at Port Vila it looks straight at Iririki Resort. We only stayed here as our flight to Tanna was cancelled 2 days in a row. So 2 days in a row we trekked back to the casino as it looked good on the web site and...

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Helpful?
2Thank heleconiaGeelong
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear heleconiaGeelong Thanks for the great feedback, the Panorama Suites are great, views and a good size. Glad to hear you enjoyed your stay and we were able to address the trauma of a disrupted flight. Apologies for not being able to extend this to the gambling, though we look forward to welcoming you back for another try shortly. Kind...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Babysitting

Additional Information about Grand Hotel And Casino

Address: Lini Highway, Port Vila, Efate 0001, Vanuatu (Formerly Sebel Vanuatu)
Region: Vanuatu > Efate > Port Vila
Price Range: $184 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel And Casino 4*
Number of rooms: 74
Reservation Options:
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Also Known As:
Grand Hotel And Port Vila
Sebel Vanuatu Port Vila
Grand Hotel And Casino Vanuatu/Port Vila
Hotel Style:
#8 Spa Hotel in Port Vila
#11 Luxury Hotel in Port Vila
#17 Family Hotel in Port Vila
#20 Romantic Hotel in Port Vila
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel And Casino staff and other travellers.
8 questions
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Questions? Get answers from Grand Hotel And Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites which are located at each end to the hotel are the biggest and worth the extra money. These are rooms 1 and 14.”
MalcolmF78, 30 Mar 2017 | Read review
“Floor 5 Panarama suite lovely”
kymb115, 1 Mar 2017 | Read review
“panoramic view rooms offer the best view of the harbour and downtown Port Vila.”
DennisA648, 12 Feb 2017 | Read review
“All rooms have views.”
, 19 Jan 2017 | Read review
“All rooms have harbour view. Try for level 4 or above.”
X4390GJpeterc, 15 Jan 2017 | Read review
5 of 5