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Mercure Tbilisi Old Town

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9 Vakhtang Gorgasali Street, Tbilisi 0105 Georgia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (387)
Room & Suite (100)
Dining (59)
What is Travellers’ Choice?
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
Updated 10/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 10/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 543 hotels in Tbilisi
Location
Cleanliness
Service
Value
Travellers' Choice
Mercure Tbilisi Old Town is located in the center of Old Tbilisi, a 5-minute walk from Metekhi Cathedral. Mercure Tbilisi features ASADO Steakhouse Restaurant & Lobby Bar and Rooftop Terrace Bar SKY7 which offers a variety of drinks and panoramic views of the Tbilisi. Various restaurants, cafes and galleries are located a 5-minute walk from the hotel. Famous Sculpture Baths, Narikala Fortress, Meydan Square and Shardeni Streets are located nearby the hotel. Free WIFI is featured at the hotel
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Rooftop bar
Taxi service
Banquet room
Meeting rooms
Spa
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English, Russian
559Reviews15Q+A63Room tips
Traveller rating
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Popular mentions
Cem wrote a review 16 Jan
Frankfurt, Germany1 contribution
Great location. Wonderful interior. All rooms are very clean. Anything is made to feel comfortable during your visit in Tblisi. Thanks again Mr. Şahin for building up such a nice hotel. Thanks all the other staff (especially Dito and Salome).
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Date of stay: January 2022Trip type: Travelled with friends
Helpful
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Response from Erdogan Sahin, General Manager at Mercure Tbilisi Old Town
Responded 3 days ago
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team members specially with Salome and Dito. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager
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M O wrote a review 15 Jan
Los Angeles, California1697 contributions1547 helpful votes
+1
We spent a week in a previlage room where the mini bar was filled with free soft drinks and a great selection of juices, a very nice touch. The previlage room is very spacious and well decorated with a good size flat screen TV but no sports channelsthey need to do some improvements to their soundproofing as the street noise reaches my fifth floor room. Breakfast is good with a few cheese selections and a ready omelet and U can order scrambled eggs or fried eggs as well, over all breakfast is good. On our third night we had dinner at the steak house, which is part of the hotel, and as I usually do, I charged it to my room, to be surprised at 11 pm by a call asking me to pay for my dinner because the accountant of the Mercure hotel refused to charge it to my room, I am an all Accor Diamond member, which is the highest level of membership, then 5 minutes later someone from the restaurant came to my room with a credit card machine asking me to pay for my dinner, I was chocked, no trust of guests at all. The next day, I received a call from the management asking me to pay for my laundry bill which was around $25, at this point I couldn't stay calm any more, I told them that I have never been treated like that in my life, and they should have some respect to their Diamond members, they said in your case we will make an exception, I said if your policy is not to trust your guests, then at least at checkin, let them know that they can charge nothing to their rooms. The same night I received an apology from Miss Mariam, the duty manager with some fruits and sweets, thank you Mariam. Check out was smooth.
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Date of stay: January 2022Trip type: Travelled with family
Room Tip: Previlage rooms with balcony on top floor ar the best.
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1 Helpful vote
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Response from Erdogan Sahin, General Manager at Mercure Tbilisi Old Town
Responded 3 days ago
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team members. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry for the extras payment process which definitely will be taken action on it by us to not annoy our guests in future . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager
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Daniel LM wrote a review 5 Jan
Zurich, Switzerland48 contributions66 helpful votes
Excellent location in the heart of Tbilisi, very friendly and helpful staff, clean rooms. Just perfect ! Rates are very reasonable. The breakfast was good. I highly recommend the hotel. The sky bar can be full at times and they give no priority for guests staying at the hotel, so book in advance…
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Date of stay: December 2021Trip type: Travelled solo
1 Helpful vote
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Response from Erdogan Sahin, General Manager at Mercure Tbilisi Old Town
Responded 1 week ago
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team members. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager
Read more
pburns wrote a review 4 Jan
Dubai, United Arab Emirates169 contributions95 helpful votes
We stayed over new year for the first time as are usual hotel was full. It was a great choice. The hotel is a great location for the old town. I found all the staff super helpful and efficient, most were excellent English speakers. Prices were reasonable, the restaurant looked good but never had the opportunity to eat there but the bar was nice and cosy, Breakfast which was fine. Rooms were nice, clean and user friendly. We spent our New Year’s Eve with our family and friends in the Sky lounge and had a really great night with a DJ through till late. A really good option next time round.
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Date of stay: December 2021Trip type: Travelled with family
Room Tip: Go for a privilege room. Try get a good view over the old town on one side of the hotel.
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1 Helpful vote
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Response from Erdogan Sahin, General Manager at Mercure Tbilisi Old Town
Responded 2 weeks ago
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team members. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager
Read more
SaeedOmani wrote a review Dec 2021
Saudi Arabia202 contributions186 helpful votes
The hotel and the location are great. Very close to many attractive places in the old town. We had two connected rooms and were fine. The size of the rooms are little smaller than expected. We had enjoyed our time and meals as well. Salome from the front office team was helpful and supportive. I thank her for the genuine smiles we had always seen and enjoyed upon coming and leaving to the hotel
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Date of stay: December 2021Trip type: Travelled with family
1 Helpful vote
Helpful
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Response from Erdogan Sahin, General Manager at Mercure Tbilisi Old Town
Responded 7 Dec 2021
Dear Saeed Omani, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team members. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager
Read more
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PRICE RANGE
US$104 - US$173 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
MERCURE TBILISI CENTER
LOCATION
GeorgiaTbilisi
NUMBER OF ROOMS
108
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Frequently Asked Questions about Mercure Tbilisi Old Town
Which popular attractions are close to Mercure Tbilisi Old Town?
Nearby attractions include Old Town (Altstadt) Tbilisi (0.4 km), Aerial Tramway in Tbilisi (0.4 km), and Monument to Characters of Movie Mimino (0.4 km).
What are some of the property amenities at Mercure Tbilisi Old Town?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Mercure Tbilisi Old Town?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Tbilisi Old Town?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Mercure Tbilisi Old Town?
Yes, free parking is available to guests.
What are some restaurants close to Mercure Tbilisi Old Town?
Conveniently located restaurants include Divino, Wine Buffet, and Sormoni Meidan.
Are there opportunities to exercise at Mercure Tbilisi Old Town?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Does Mercure Tbilisi Old Town have airport transportation?
Yes, Mercure Tbilisi Old Town offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mercure Tbilisi Old Town?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Tbilisi Old Town offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mercure Tbilisi Old Town?
The staff speaks multiple languages, including English and Russian.