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A graceful tower of shimmering glass, standing sentinel on the shores of Seokchon Lake. Bienvenue à Sofitel Ambassador Seoul Hotel & Serviced Residences, a place to see and be seen while embracing tranquility in the heart of affluent Jamsil. In a sanctuary defined by its chic Parisian décor and panoramic skyline views, discover innovative dining, sumptuous spa treatments and comfortable rooms and suites in the city. Here, days start with exquisite cuisine prepared à la minute in our refined French chic bistro, and end with cocktails at the 32nd-floor roof bar. In between, stroll amid the frothy pink blossoms of Seokchon’s cherry trees, or shop for designer fashions at Lotte World Tower, our landmark neighbor and the tallest building in South Korea. When the bright lights of Gangnam beckon, Jamsil station is mere meters away for a rapid connection to Seoul’s bustling business and culture district. Business can also be conducted in style at our luxury Seoul hotel, in one of three flexible event spaces, over craft brews at lobby lounge L’Espace, or perhaps in our exclusive executive lounge. There are many reasons to extend your stay at Sofitel Ambassador Seoul. If you wish to make it your permanent address, enquire about our magnifique serviced residences, the most sought-after apartments in town.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
HOTEL STYLE
Business
Romantic
Languages Spoken
English, French, Chinese, Japanese and 1 more
Location
209 Jamsilro Songpagu, Seoul 05552 South Korea
Name/address in local language
Sofitel Ambassador Seoul Hotel & Serviced Residences
664 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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The Sofitel Ambassador Seoul Hotel & Serviced Residences is celebrated for its lavishness and quality, offering a stay that many find worth the premium cost. Guests consistently commend the spotless environment and the elegant, comfortable atmosphere. Nestled in a prime location, the hotel provides easy access to shopping and sightseeing.
With an array of dining options and top-notch facilities like the Club Millésime, the hotel's amenities are a highlight. The service is noted for its warmth and professionalism, while the spacious, well-equipped rooms with stunning views complete the luxurious experience, despite some minor noise and temperature control feedback.
Location
Convenient
Atmosphere
Elegant
Rooms
Spacious
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Top-notch
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Our family stayed at Sofitel Ambassador Seoul Hotel and Serviced Residences for 5 days, booking 5 rooms for the whole family. The experience was absolutely wonderful—this hotel truly has everything you could ask for!
The location is unbeatable, with Lotte World right next door and a Starbucks conveniently across the concierge. Dining options were plentiful, with restaurants spanning Basement, 1st, 2nd, and 3rd floors, offering a wide variety of delicious cuisine. The beautifully designed rooms and luxurious amenities exceeded our expectations, making our stay exceptionally comfortable.
A huge shoutout to Selena at the front desk for her exceptional service. Her warm personality, attention to detail, and genuine care ensured a smooth and stress-free experience. Selena’s hospitality truly stood out and made us feel incredibly welcome.
However, the breakfast experience was disappointing. The atmosphere felt chaotic and rushed, with overwhelmed staff and unwelcoming managers. Guests were expected to finish within one hour, making it difficult to enjoy the meal, especially at a premium price. Drinks like coffee and hot chocolate were often served cold, and the ambiance felt more like a busy market than a relaxing breakfast.
Suggestions for Improvement: 1. Allow guests more time to enjoy their breakfast. 2. Train staff to provide a more welcoming and accommodating environment. 3. Serve beverages at the proper temperature.
Despite the breakfast issues, we highly recommend Sofitel Ambassador Seoul for its excellent service, prime location, and unparalleled comfort. Thank you, Selena, and the entire team for making our family vacation so memorable. With a few improvements to breakfast, this hotel could easily be perfect for families and travelers alike. We can’t wait to return!
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Date of stay: December 2024Trip type: Travelled with family
Room Tip:However, we found the breakfast experience
disappointing. Despite having a nice family breakfast,...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Management, 제너럴 매니저 at Sofitel Ambassador Seoul Hotel & Serviced Residences
Responded 3 Jan 2025
Dear Ellen Grace C, Bonjour 안녕하십니까? Greetings from Sofitel Ambassador Seoul Hotel & Serviced Residences. Thank you for taking the time to share your experience at Sofitel Ambassador Seoul Hotel & Serviced Residences. It is a great pleasure to hear about your remarkable stay and appreciate for your detailed feedback containing great compliment about Selena. It goes without saying that your comment is a great source of encouragement for all our hotel employees and of course we will not hesitate to recognize the star you named. Pertaining to your suggestions in related the shortfalls you experience, we will strive to provide improvement on your future visits and will do our best to keep providing genuine and exclusive service to ensure you have the most pleasant experience. Thank you again for sharing your experience, and we hope to welcome you back in the near future. Sincerely, Min-Sook Cho - General Manager Sofitel Ambassador Seoul Hotel & Serviced Residences
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We really enjoyed our stay here and this is our favourite hotel in Seoul. Previously we stayed at Westin Chosun, Grand Josun, both JW Marriotts and The Plaza. We are regular travellers (Bonvoy Platinum and GHA Titanium) but are just starting with Accor (Silver after this stay).
The welcome from Gwen Song was amazing and without exception all members are professional and attentive. Various service staff are well stationed at the lifts and various parts of the hotel to guide guests (can be a little confusing as various lifts serve hotel and service residences).
Senior members of management also visible welcoming guests. The lovely lady at concierge was great and insisted to load our luggage into the taxi and stayed for a farewell bow even after the taxi left. It’s the kind of hospitality we see in top hotels in Japan.
The fitness centre has the latest Technogym equipment (touchscreens for cardio and nfc sync with Apple Watch) and helpfully provide activewear and socks so you don’t have to worry about laundry after your workout. Some hotels in Seoul offer this and for travellers who like to get a workout in, it’s a key factor to chose a hotel.
The bar on 32 floor is worth a visit to get a panoramic view. We enjoyed some great cocktails prepared by great mixologists.
The convenience is great and next to Lotte World Mall and Lotte Dept Store. In the tower there are great restaurant options and a GS25 convenience store that closes at midnight.
We had a Lakeview room and it’s worth it for the amazing views. The bed is massive (like super king size) and the rooms were spotless.
the minibar fridge is ice cold so we had a few local beers which were super well chilled. We loved it.
Clearly everything works well as the hotel is new but if standards are maintained this can be one of the absolute top hotels in Seoul.
Well done to every member of staff and it’s our new favourite hotel in Seoul. Looking forward to return soon!
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Date of stay: December 2024Trip type: Travelled as a couple
Room Tip:Lakeview rooms are slightly smaller but are not obstructed by next tower. Worth it!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Management, 제너럴 매니저 at Sofitel Ambassador Seoul Hotel & Serviced Residences
Responded 28 Dec 2024
Dear Tien T, Bonjour 안녕하십니까? Greetings from Sofitel Ambassador Seoul Hotel & Serviced Residences. Thank you for taking the time to share your experience at Sofitel Seoul and appreciate for your loyalty. It is a great pleasure to read that Gwen and Concierge team gave you warm and attentive service. In addition, it was warm hearted while read your feedback and we believe it goes without saying that your comment is a great source of encouragement for all our hotel employees and of course we will not hesitate to recognize the star you named. As you mentioned, our fitness center is offering an incredible panoramic view of Seokchon Lake and downtown Seoul. Hope you had enjoyed workout experiencing our fitness facility which has state-of-the-art Technogym equipment along with our gym ambassadors who remain available anytime. Indeed, Latitude 32 bar located on the top floor offers such a great sunset view which is not to be missed. Hope you fully enjoyed the views with personal touched cocktails. Thank you again for sharing your delightful review and we hope to see you again in a very near future. Sincerely, Min-Sook Cho - General Manager Sofitel Ambassador Seoul Hotel & Serviced Residences
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
We stayed in for my husband’s birthday. Checked in the lounge flr. On the 32nd. The staffs were very kind to my daughter and asked us what drinks we’d like to have while we are waiting for process of checking in. We booked one night for Suite and the other night for a common room but they also offered decent charges to upgrade to the suite as well.
Miss. Hanji also remembered that we were celebrating the birthday - she wrote “Happy Birthday” on Champagne glasses for the happy hour lounge time when we came in later. She was there for us from the beginning and looked after us until we checked out. Another special thanks to Miss Lina who also tried to make our stay fun.
The staffs kept trying to check if everything was fine with us.
There was one mistake they made on the check in time, about the second day’s happy lounge hours. We made plans to go in at the very end briefly because one of us had to be with our young daughter while the other one was going. But they forgot to inform us that the second day of our stay had the different time slot of running it. Even if I was going to stay for only about 30 minutes for myself and then wanted my husband to enjoy his own time for his birthday afterwards, we had no time left to do anything much at all. I was very upset with this basic mistake that the plan we made became worthless but understandable. They were offering the upgrade charges for the second night , so it was forgotten to inform us with excited atmosphere for that moment.
We will definitely stay here often since this hotel is beautiful, clean and the staffs are kind. Its breakfast always maintains good quality and its location for sightseeing, entertaining and shopping is also one of the too notch places.
I highly recommend to visit here and family will return every month for the staycation. Great value for the platinum members and luxurious at th .
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Date of stay: January 2024Trip type: Travelled with family
Room Tip:The elevator is a bit confusing for residency guests and the hotel guests. If you don’t know -...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Management, 제너럴 매니저 at Sofitel Ambassador Seoul Hotel & Serviced Residences
Responded 28 Feb 2024
Dear allwaystravelling, Bonjour 안녕하십니까? Greetings from Sofitel Ambassador Seoul Hotel & Serviced Residences. Thank you for taking the time to share your experience at Sofitel Ambassador Seoul Hotel & Serviced Residences. It truly warms our heart to read that we were able to meet your expectations and make your stay worthwhile. Hope your recent stay with us would be unforgettable memory to your lovely daughter as well. It is a great pleasure to know that our star Hanji & Lina gave you warm and attentive service on the top of your compliment about our well-maintained facilities and quality of food. We will make sure to share your comment with our team, especially with each Heartists you have mentioned. Pertaining to your comment on the other side of our service, we understand we have complicated restrictions which not to be missed to inform all our guests. We would definitely be more careful on informing operation our to avoid similar occurrence in the future. We hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Gernigon Hotel Manager Sofitel Ambassador Seoul Hotel & Serviced Residences
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Everything is a great hotel. The lobby, the elevator, the interior are modern and gorgeous but there are non-promising items. The rooms seemed to be furnished with the finest materials and furniture, pleasant and clean and well-maintained, and each small part felt carefully prepared. The staff were all very friendly and at the same time professional. It was impressive to be barbarously responding to the needs of the guests and offering appropriate solutions. Everyone I met was very friendly but especially Rina Jang was very grateful for the service. When I spoke about the inconvenience during breakfast, he took care of the best I could, and the limitations were clearly stated and the car options were very helpful so I could understand the hotel side and at the same time be comfortable and comfortable. Breakfast was a varied and luxurious menu and each of them tasted great. The beautiful view of Lake Chichester is also a great advantage. A place with a lot of good experiences and will be visiting again soon.
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Automatically translated
Date of stay: November 2024Trip type: Travelled on business
Room Tip:신한계열 카드는 발렛이 안된다고 합니다. 하지만 주차장이용이 편리합니다.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the moment we arrived at Sofitel Ambassador Seoul we sensed the unique warm hospitality of the hotel. Upon arrival we were welcomed by the hotel room manager Julien who urged us to communicate with him anytime we need something throughout our stay. As a mother travelling alone with my child we did have special requirements which were all instantly attended, thus making our stay so much more comfortable and enjoyable. The hotel itself was perfect, all spaces carefully designed, our spacious room exactly as described on the website and in the photos we had seen before booking, it was always fresh and spotless clean. All the staff were always very helpful and attentive, the restaurants we visited were flexible enough to cater our special food preferences, the fitness room and swimming pool amazing beyond expectations. The breakfast buffet remarkable, both in terms of quality and variety of choice. We really loved the location too, Seokchon lake is picture perfect during spring and the views from the hotel breathtaking. Everything was perfect and we will definitely be back! Thank you Sofitel Ambassador Seoul for the unforgettable stay!
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Management, 제너럴 매니저 at Sofitel Ambassador Seoul Hotel & Serviced Residences
Responded 6 Jun 2024
Dear Alpha V, Bonjour 안녕하십니까? Greetings from Sofitel Ambassador Seoul Hotel & Serviced Residences. First and foremost, thank you very much for choosing Sofitel Ambassador Seoul Hotel & Serviced Residences during your visit to Korea. It truly warms our heart to read that we were able to meet your expectations and to make your stay memorable. Your kind words will be shared with our Executive Manager of Rooms, Julien and his entire team. It goes without saying that your comment is a great source of encouragement for all our hotel employees and of course we will not hesitate to recognize the star you named. We will always strive to provide the best experience to our guests and will do our best to keep providing genuine service with the promise of ‘French Zest’. Thank you again for sharing your delightful review and we hope to see you again in a very near future. Sincerely, Min-Sook Cho - General Manager Sofitel Ambassador Seoul Hotel & Serviced Residences
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I came here because it was my boyfriend's birthday, and I think I was able to spend my birthday happily after meeting the friendly jisoo from check-in. I also had brunch on the 32nd floor using the package, and it was good because the portions were large and the taste was good. The condition of the interior of the accommodation was also very good and I could feel the scent of Diptyque. I was able to get enough sleep:> I had a lot of luggage when checking out, so I used the luggage storage service, and sunny? was kind enough to respond when I picked up my luggage from the first floor, so I had a happy 2 days and 1 night until the end. This is my second visit, and I want to come again next time to see the cherry blossoms.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I went on a staycation with friends, and I wondered if this was how I would be treated. They changed my room to a place with a better view, and the staff were all so friendly and paid attention to even the smallest details, so I don't think I'll be able to go to any other hotel when I go on a staycation in Seoul. There was also an air purifier, so my friend who brought her baby also loved it. The bathtub was spacious and nice, so I used it well. There were three people who each had completely different tastes, but we enjoyed the breakfast to the fullest haha. The downside is that after checking out, I went for a walk and went to another restaurant, and the staff felt unfriendly ^^;;; The friendliness of the Sofitel staff is truly the best.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I shall start with saying that 5⭐️ out of 5point is not enough to describe what a fabulous stay I had at Sofitel Ambassador Seoul!
Upon my arrival (after long hours flight), I was greeted warmly by the concierge person, who then escorted me to the reception at 6th floor. The hospitality continued by super helpful receptionist, who provided earlier check in (which I desperately needed), and made sure that all information that I needed was provided.
You will notice the level of 5⭐️ hotel from so many elements of Sofitel: spotless cleanliness, hospitality, location, and comfort.
I really appreciate the personal touch that Sofitel adds: providing bicycles to go around (make sure you do the booking for this, and you should try cycling around Han River!), as well as informing places for food/sightseeing spots, should you asked for it.
Special appreciation for Willy, Selena, Flora, and Josh, who really made sure that my stay at Sofitel Ambassador Hotel is perfect! Your prompt, hands on and kind gestures really left me with great impression!
Once again, thank you for your great service, and I will be back for sure!
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Date of stay: October 2024Trip type: Travelled with family
Room Tip:Ask for recommendations to eat/sightseeing as the staff there are experts!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Management, 제너럴 매니저 at Sofitel Ambassador Seoul Hotel & Serviced Residences
Responded 21 Oct 2024
Dear RatuAyuSuci, Bonjour 안녕하십니까? Greetings from Sofitel Ambassador Seoul Hotel & Serviced Residences. First and foremost, thank you very much for choosing Sofitel Ambassador Seoul Hotel & Serviced Residences during your visit to Korea. It truly warms our heart to read that we were able to meet your expectations and to make your stay memorable. Your kind words will be shared with our entire team especially with Woody, Selena, Flora, and Josh. It goes without saying that your comment is a great source of encouragement for all our hotel employees and of course we will not hesitate to recognize the stars you named. In addition, as you gently mentioned, Sofitel provides an extraordinary and luxurious experience; Vélo, our bike rental service, to discover downtown nearby. Hope you had enjoyed Velo service, especially Seokcheon lake trail right in front of our hotel is a breeze. Thank you very much for staying with us and we hope to see you again in a near future. Sincerely, Min-Sook Cho - General Manager Sofitel Ambassador Seoul Hotel & Serviced Residences
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It's a place with everything from bling-bling and pretty bathrooms, comfortable beds, and friendly staff. The Prestige Suite room has a separate, spacious dressing room, so I was impressed with how luggage can be organized discreetly, and there is a dining table for 4 people, making it convenient to eat food ordered through room service. The view of Seokchon Lake from the room is also very comfortable and pretty. The cocktail hour at Club Millésime has been renewed and improved with the addition of seafood dishes that go well with Baron d'Or Chilled champagne. I am so satisfied every time I come.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My sister went to Jamsil Sofitel and recommended it, so I enjoyed a three-person suite room staycation with my friends. The rooms and lobby were very clean and the view of Seokchon Lake was nice. Since we were three people, they set up separate bedding on the sofa bed in the living room, and the staff were really friendly, so I was impressed. I'm especially grateful to Ethan, who helped us check in👍🏻 I couldn't enjoy the swimming pool because I was chatting with friends, but I was really satisfied just by using the foot bath. The breakfast coffee was so delicious and there are so many good restaurants nearby that I plan to stay here again next time! I highly recommend Jamsil Sofitel to anyone who wants to relax comfortably in a clean facility in the city center🤍
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Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Swim caps are very common in pools in hotels in Korea. But I’m pretty sure if you’re just hanging out and not entering the pool, you won’t be required to wear the cap.
You need to exit the hotel, turn right towards the road ()25m), turn right walk beside road for 30m (cross the carpark entry & exit), walk about 100m to enter the Lotte World shopping complex through it doors or thro Uniqlo. Once inside one can acess the subway and bus interchange at the basement shops and eateries level. Happy travels.
There are more places to choose from in the Seoul area.
PRICE RANGE
S$317 - S$398 (Based on Average Rates for a Standard Room)
LOCATION
South KoreaSeoul
NUMBER OF ROOMS
563
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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