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Ambassador Seoul - Pullman

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287, Dongho-ro, Jung-gu, Seoul 04618 South Korea
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Traveller (110)
Dining (27)
Room & Suite (26)

About

#12 of 718 hotels in Seoul
Location
Cleanliness
Service
Value
THE AMBASSADOR SEOUL - A PULLMAN HOTEL, which has the history of Seoul since 1955, is located in the heart of Korea’s capital. With luxurious 269 guestrooms and 49 serviced residences offering a blend of the best herritage and morden comfort in an atmosphere of classical grandeur and timeless elegance. We welcome you to the ultimate dining destination with the Premium Live Buffet ‘THE KING’s’, Gourmet Grocery Dining ‘1955 Groceria’ and the premium Teppanyaki & Fine Dining ‘The Chef’s Table’. For your healthy life, The leisure facilities include an indoor swimming pool, fitness, Yoga and Screen golf. At the end of your busy day, you look forward to having a relaxation moment at the Outdoor Swimming Pool. THE AMBASSADOR SEOUL - A PULLMAN welcomes you to a true and timeless palace experience along with impeccable facilities and top-notch service. Enjoy your treasured moments with us.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
Electric vehicle charging station
Valet parking
Wifi
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Airport transportation
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Facial treatments
Foot massage
Full body massage
Massage
Massage chair
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
ATM on site
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Air purifier
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Minibar
Refrigerator
Electric kettle
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English, Chinese, Japanese, Korean

Location

Full view
93Great for walkers
Grade: 93 out of 100
44Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
121Reviews36Q+A0Room tips
Traveller rating
  • 110
  • 7
  • 3
  • 0
  • 1
Time of year
Traveller type
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Popular mentions
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Most Recent
Walkingnerd wrote a review Sep 2022
2 contributions2 helpful votes
We went during our honeymoon. The hotel room was modern and full of technology. My name was displayed on the tv when we walked in. Front desk Kenny Kim was amazing and took care of out stay. He went above and beyond for us. Ellie at the pool terrace was also really nice to us to look after our ridiculous requests. 허니문으로 방문한 시간이었고 정말 즐거웠습니다 객실에 상태는 완벽했고 모든 스태프들은 친절했습니다 특히 환영과 따뜻한 응대를 해주셨던 프론트 데스크 근무하시는 캐니킴 에게 감사 인사를 드립니다 잊지 못할 추억을 만들어 주며 다시 한번 방문하고 싶습니다.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Jason Seo, 게스트 서비스/프런트 오피스 at Ambassador Seoul - Pullman
Responded 26 Sep 2022
Dear Ronsonl88, Thank you for visiting our hotel for your special honeymoon. In particular, we are very glad that you enjoyed your precious time with the service of our staff. Please feel free to visit us at any time. We will pass on your comments to the relevant staff, Kenny!!. Hope you enjoy the rest of your trip. Sincerely, Jason Seo Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
soulful18933 wrote a review Aug 2022
Abu Dhabi, United Arab Emirates1 contribution1 helpful vote
I stayed 4nights, During the stay there wasn’t any issue. Every single staff was being professional, kindly and helpful. I had breakfast at The Kings 3times. All Korean & international menu was great.
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Review collected in partnership with Accorhotels.com
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Jason Seo, 게스트 서비스/프런트 오피스 at Ambassador Seoul - Pullman
Responded 9 Aug 2022
Dear soulful18933, Thank you for visiting our hotel and leaving a good review. We are very proud that both the room and the food seemed to have satisfied your expectations. In particular, I think the food was good enough to use "THE KING's" Restaurant 3 times. I will be sure to pass it on to the relevant department. It seems to be a great help to the F&B and Kitchen team. We will always do our best to make your stay as comfortable as it is now. We hope that you will visit our hotel again on your next visit to Korea. Thank you Best Regards, Jason Seo Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bill wrote a review Jul 2022
El Port de la Selva, Spain29 contributions9 helpful votes
Very nice hotel (fully refurbished ending in Dec 2021, so brand new). Extremely confortable and top service. A lot of services, as restaurants, important gym room, swimming pool interior and exterior, virtual golf course,… Perfectly located to have access to the good places for shopping, muséums, etc…
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Jason Seo, 게스트 서비스/프런트 오피스 at Ambassador Seoul - Pullman
Responded 3 Jul 2022
Dear Bil C, We very much appreciate your comments regarding your stay at THE AMBASSADOR SEOUL - A PULLMAN HOTEL. We are pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our associates as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit is more pleasant than the previous one. Sincerely, THE AMBASSADOR SEOUL - A PULLMAN HOTEL
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rich Gao wrote a review May 2022
Subang Jaya, Malaysia7 contributions2 helpful votes
+1
My second time staying Ambassador Seoul, it has been significantly improved compared with 4 years ago. The room was fully of high tech system. The lights control was convenient, the curtain is automatic control, the television is huge with Netflix access. The facility in bath room was also decent. Shower was very strong and I stayed in basic room, but also with bathtub. The breakfast and evening buffet were fantastic, not too many choices but with quality food. The hotel service was also fantastic! The front desk team helped me a lot during check in, and Mr. David Kim from concierge helped me using Kakao Taxi App. Thank you all!
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Date of stay: May 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Jason Seo, 게스트 서비스/프런트 오피스 at Ambassador Seoul - Pullman
Responded 19 May 2022
Dear Excursion90157050937, Warmgreeting from THE AMBASSADOR SEOUL - A PULLMAN HOTEL. Thank you for leaving a detailed description of all sections(outlets) you used during your stay and for giving compliments on them. Above all else, compliments on our staff help us a lot. After two years of remodeling, we are happy to see you again. Thank you for leaving such a positive review. It is a great help. We hope to see you again soon. Sincerely, THE AMBASSADOR SEOUL - A PULLMAN HOTEL
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Steven Ionov wrote a review May 2022
1 contribution1 helpful vote
The Ambassador was such a great experience for us! We came here for a wedding and had no idea what to do in Seoul. Concierge Henry was so friendly, helpful and professional in getting us settled in and showing us where everything was. He even helped me print out some Important documents! All in all fantastic service.
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Date of stay: May 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Jason Seo, 게스트 서비스/프런트 오피스 at Ambassador Seoul - Pullman
Responded 19 May 2022
Dear Sionov9595, Warm-greeting from THE AMBASSADOR SEOUL - A PULLMAN HOTEL, Thanks for staying with us and good comments. It's been a real honor to have you and we are very glad that you enjoyed your stay at our hotel. Your words of appreciation for staff service, food quality, facilities will be forwarded to the relevant department. We will use it as a good resource for service improvement. We hope that the memories of our hotel will leave a good impression in Korea. Once again, congratulation for your wedding!!💍 We look forward to seeing you again soon. Thank you Best Regards, THE AMBASSADOR SEOUL - A PULLMAN HOTEL
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
paloma wrote a review May 2022
2 contributions1 helpful vote
We stayed two nights at the hotel, we fully enjoyed our stay. The hotel is incredible. The staff is very welcoming and kind. The breakfast at The King’s buffet restaurant is one of the best breakfast I ever had. Thank you again for this experience.
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Date of stay: May 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Jason Seo, 게스트 서비스/프런트 오피스 at Ambassador Seoul - Pullman
Responded 15 May 2022
Dear Palomadutemple, Warm-greeting from THE AMBASSADOR SEOUL - A PULLMAN HOTEL, Thanks for staying with us and good comments. It's been a real honor to have you and we are very glad that you enjoyed your stay at our hotel. Your words of appreciation for staff service, food quality, facilities will be forwarded to the relevant department. We will use it as a good resource for service improvement. I know you came here to celebrate a birthday. We hope that the memories of our hotel will leave a good impression in Korea. We look forward to seeing you again soon. Thank you Best Regards, THE AMBASSADOR SEOUL - A PULLMAN HOTEL
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marissa F wrote a review May 2022
Norwalk, California2 contributions3 helpful votes
I booked this hotel with my Amex Card points just trying to find a quick place to put my things down for one night. I was absolutely BLOWN AWAY! It is a gorgeous hotel that incorporates beauty and tech. The staff was without fail polite, friendly, and very accommodating. Henry checked me in at the front desk and he was so sweet and explained everything to me. My room was upgraded to a king sized bed, huge plus! And my bathroom had a waterfall shower. I wish I stayed more than just one night! I will definitely look to stay here again.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jason Seo, 게스트 서비스/프런트 오피스 at Ambassador Seoul - Pullman
Responded 3 May 2022
Dear 930marissaf, Warmgreeting from THE AMBASSADOR SEOUL - A PULLMAN SEOUL. Thank you for visiting our hotel and leaving a review. I am very glad that you were satisfied with the staff service including room upgrade. We will also pass on your compliments to the staff who helped with check-in. We will do our best to make your next stay as satisfied as it is now. Thanks, Best Regards, THE AMBASSADOR SEOUL - A PULLMAN HOTEL
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ChanapattPatt wrote a review Apr 2022
Bangkok, Thailand1 contribution
Having been Platinum Accor Member and stayed several times before Covid19 pandemic, my last stay was quite the disappointment. 1. No preference record on my previous stays such as room type and bathroom preference. 2. Incompetent English communication from reception during Check In which led to a number of miscommunications. 3. Executive lounge was operated in interval which led to hotel request for me to leave the area even though I had not finished my work on my laptop in the lounge. 4. It might be from the hotel promotion to local Koreans which led to overcrowded usages of Lounge area. I hope these comments can get through their management team since I heard Ambassador is the big firm in Korean hospitality service and wish I could go back to stay there on my next upcoming trip or probably I have to consider to stay with another chain since Accor in Korea mostly owned by Ambassador Group. BEST WISHES, CHANAPATT
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Review collected in partnership with Accorhotels.com
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Jason Seo, 게스트 서비스/프런트 오피스 at Ambassador Seoul - Pullman
Responded 29 Apr 2022
Dear ChanapattPatt, Thank you for visiting Korea and THE AMBASSADOR SEOUL - A PULLMAN HOTEL. First of all, we would like to apologize for the inconvenience you experienced during your stay. Regarding the points you mentioned, we will check with the relevant departments and make improvements. As a Platinum member, we will do our best to use the lounge more comfortably and to ensure that you are satisfied with your stay. Please give us a chance to improve our service once more on your next visit. Thank you, Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$182 - US$222 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand ambassador seoul hotel seoul, grand ambassador hotel seoul, sofitel seoul, seoul grand ambassador hotel, seoul sofitel
LOCATION
South KoreaSeoulJangchung-dong / Jung-gu
NUMBER OF ROOMS
269
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AMBASSADOR SEOUL - PULLMAN: UPDATED 2022 Hotel Reviews, Price Comparison and 208 Photos (South Korea) - Tripadvisor

Frequently Asked Questions about Ambassador Seoul - Pullman
Which popular attractions are close to Ambassador Seoul - Pullman?
Nearby attractions include Jangchungdan Park (0.3 km), Jangchung Arena (0.4 km), and Gwanghuidong Central Asia Street (0.4 km).
What are some of the property amenities at Ambassador Seoul - Pullman?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Ambassador Seoul - Pullman?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ambassador Seoul - Pullman?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Ambassador Seoul - Pullman?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to Ambassador Seoul - Pullman?
Conveniently located restaurants include Jyoti Restaurant Chungmuro, Agurang Kkokerang, and CJ Food World.
Are there opportunities to exercise at Ambassador Seoul - Pullman?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Ambassador Seoul - Pullman have an airport shuttle?
Yes, Ambassador Seoul - Pullman offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Ambassador Seoul - Pullman have airport transportation?
Yes, Ambassador Seoul - Pullman offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ambassador Seoul - Pullman?
Yes, dry cleaning and laundry service are offered to guests.
Does Ambassador Seoul - Pullman offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.