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249, Dongho-ro, Jung-gu, Seoul 04605 South Korea
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US$393
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Traveller (1422)
360
Panoramas (11)
Room & Suite (312)

About

#74 of 720 hotels in Seoul
Location
Cleanliness
Service
Value
The Shilla Seoul represents the best hotel in Korea, with contemporary design blending well with traditional patterns and style used back in the Shilla Dynasty. Next to the main building stands the former guesthouse that was once used to welcome special guests from around the world. The main building is replete with restaurants offering outstanding international cuisine, a shopping arcade featuring global brand goods, a pool, and a luxurious spa while in a separate building within the property lies a grand duty-free shop.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Strollers
Free shuttle or taxi services
Business Centre with Internet Access
Electric vehicle charging station
Parking
Wifi
Hot bath
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Poolside bar
Airport transportation
Shuttle bus service
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English, Chinese, Japanese, Korean

Location

Full view
85Good for walkers
Grade: 85 out of 100
20Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
1930Reviews30Q+A100Room tips
Traveller rating
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Most Recent
Neil T wrote a review Oct 2022
London, United Kingdom48 contributions9 helpful votes
+1
A very classic/ claassy hotel. Well located for either metro or taxi - with some attractions being within walking distance. The staff were all unfailingly superb. Special thanks to the pianists and double base player from 'the Library' who made evenings, after a hard day's touristing, so pleasant.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 호텔 신라, 마케팅 at The Shilla Seoul
Responded 20 Oct 2022
Dear Neil T, Thank you for choosing to stay at the The Shilla Seoul on your recent visit to Korea. We are very pleased to hear that you were satisfied with The Library and attentive service. Your kind comments shared in this review are greatly appreciated. All of us at The Shilla hope that we will have the pleasure of welcoming you back again soon. We wish you safe travels until we meet again. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jung R wrote a review Jul 2022
Fayetteville, North Carolina3 contributions2 helpful votes
Hotel's Favourite
Immaculate and top notch service! Enjoyed our time at Shilla, one of the best hotels in Korea that we’ve experienced. Check-in and out was expedient and seamless. When we requested amenities, everything was delivered in time and with a smile. I applaud the professionals working at this hotel, very well done!
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 호텔 신라, 마케팅 at The Shilla Seoul
Responded 1 Aug 2022
Dear jungr2016, Thank you so much for taking the time to share your experiences regarding your recent stay with us. Your valuable comments will be shared with our staff members and moving forward in the future we will do our best to improve our service. We hope to have the opportunity to welcome you back to The Shilla Seoul. Warmest regards, Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Steve M wrote a review Sep 2022
Auckland, New Zealand744 contributions199 helpful votes
The staff are fantastic. There are ample staff and regardless of where you are in the hotel they are quick to offer assistance and tend to your needs. The rooms are a little older but immaculately maintained and very comfortable. Breakfast was excellent and we also thoroughly enjoyed a seafood platter from the bar area. Where not people who enjoy lounging around the pool so access to the indoor lap pool and spa pools as part of our room rate was sufficient. Access to external pools cost 75000 won per person per day. The seemed like a ridiculous cost especially when you considered we saw at most 6 patrons enjoying the pool, almost outnumbered by the staff. There are ample loungers around the pool providing seating for well over 100. The hotel definitely got busy is the weekend.
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Hotel was a lot busier in the weekend. Access to pools and gym are extra - check your booking...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 호텔 신라, 마케팅 at The Shilla Seoul
Responded 6 Oct 2022
Dear Steve M, Thank you so much for taking the time to share your experiences regarding your recent stay with us. We genuinely appreciate your feedback and will take your comments into consideration so we can provide you with better service in the future. We hope it will not be long before we have the pleasure of welcoming you back again. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
linda wrote a review Sep 2022
Zurich, Switzerland4 contributions
Staff was nice and nice view of N-tower. The bedd are super comfortable. Food is good but expensive. But room is quite old and my room was not cleaned very well (bathroom) and the last day, it was a lake in the shower/bathroom. for me price is too high for the quality.
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 호텔 신라, 마케팅 at The Shilla Seoul
Responded 6 Oct 2022
Dear linda, Thank you so much for taking the time to review our hotel. We appreciate your feedback and regret to hear that your recent experience at The Shilla Seoul was not entirely satisfactory. Your valuable comments will be shared with our staff members and moving forward we will do our best to improve our service. We hope to have the opportunity to welcome you back to The Shilla Seoul. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lucysunshine wrote a review Jun 2022
Orange County, California23 contributions33 helpful votes
The Shilla may have been legendary back in the day but with the newer luxury hotels that have sprung up around Seoul, it is hard to justify reasons to purposely choose to stay here. The interior is tired and the vibe is very pretentious. The rooms are dated and the layout screams 1980s. I was not impressed with the perks through the Amex FHR program. Breakfast at The Parkview was laughable. There was no upgrade. I guess the free shuttle to Myungdong was convenient, but the reason the shuttle even exists is to bring people to the Shilla Duty Free shopping center right next to the hotel. The entire operation overall seemed very money hungry while cutting corners, but I guess that's no surprise since they are owned by Samsung. I would not stay here again and regret not staying at the Four Seasons instead.
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Date of stay: May 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from 호텔 신라, 마케팅 at The Shilla Seoul
Responded 27 Jun 2022
Dear lucysunshine, Thank you so much for taking the time to share your experiences regarding your recent stay with us. Please accept our sincere apology for any disappointment you experienced in our service during your stay. We genuinely appreciate your feedback and will take your comments into consideration so we can provide you with better service in the future. I hope that you will give us another opportunity to welcome you back. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Woo wrote a review Mar 2022
Busan, South Korea3 contributions5 helpful votes
I stayed at The Shilla Seoul last December. The only downside was it was a bit difficult to climb up to the hotel, especially during winter but the staff was very kindly to arrange a service car for us (They have a service car ready from the subway station to the hotel, and from the hotel to the station, so it was very convenient) FIVE STAR for the SERVICE! I've been to a few 5 star hotels globally, but this hotel was exceptional. Went to Korea during Covid, and right after VTL released between Singapore and Korea, so understood that the staff may not be aware of all the rules or protocols but they're kind enough to check with their teams in a timely manner and address all our questions very friendly. All the amenities and facilities were great too, so I'll definitely revisit this hotel again with my parents.
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Date of stay: December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 호텔 신라, 마케팅 at The Shilla Seoul
Responded 5 Apr 2022
Dear 227eunjic, Thank you for choosing to stay at the The Shilla Hotels & Resorts on your recent visit to Seoul. I am delighted that you enjoyed your stay with us. Your kind comments shared in this review are greatly appreciated. All of us at The Shilla hope that we will have the pleasure of welcoming you back again soon. We wish you safe travels until we meet again. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MJL wrote a review Feb 2021
3 contributions4 helpful votes
I checked into Hotel Shilla today (Tuesday), paying extra for an executive room and lounge. I heard that their lounge was special in that they serve good meals and drinks four times a day. Right now, I am still waiting for more than 40 minutes just to get into the Executive lounge, and when I checked 10 minutes ago, there were 6 groups ahead of me. I understand that hotels are going through hard times these days, but Hotel Shilla Seoul definitely oversold their Executive lounge package. If you have seen one of their ads on that and thought about taking the deal, I suggest you to think again.
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Date of stay: February 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from 호텔 신라, 마케팅 at The Shilla Seoul
Responded 13 Apr 2021
Dear TravelForLifeMJL, Thank you so much for taking the time to review our hotel. We appreciate your feedback and regret to hear that your recent experience at The Shilla Seoul was not entirely satisfactory. Your valuable comments will be shared with our staff members and moving forward we will do our best to improve our service. We hope to have the opportunity to welcome you back to The Shilla Seoul. Warmest regards, JeongHo Lee Vice President Marketing Division
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
YOUNG LEE wrote a review Sep 2020
Seoul, South Korea367 contributions521 helpful votes
Perfect staycation. the room is well-appointed and clean and the facilities are very well maintained. Everyone, who are working in this hotel, is very friendly and nice. I stayed in May, the weather was a bit chilli to spend time in the swimming pool area, but they have the 'heat-up' sunbeds which I liked during my stay. as I booked an executive room i could enjoy their executive lounge both afternoon tea and happy hour. Due to COVID, i was able to have breakfast at Parkview and i really enjoyed! I will definitely visit here again. If you want to have a staycation at Shilla, i recommend you to book an executive room with Swimming pool access.
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Date of stay: May 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from 호텔 신라, 마케팅 at The Shilla Seoul
Responded 18 Oct 2020
Dear young87lee, Thank you so much for taking the time to share your experiences regarding your recent stay with us. Your valuable comments will be shared with our staff members and moving forward in the future we will do our best to improve our service. We hope to have the opportunity to welcome you back to The Shilla Seoul. Warmest regards, JeongHo Lee Vice President Marketing Division
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
J Steiner wrote a review Sep 2020
Hong Kong, China201 contributions1109 helpful votes
The Shilla located at a top of a hill so it is not as convenient on foot as most but this is a great business hotel. Plenty of taxis readily available. One of my favourite luxury hotels in Seoul. The service is attentive and the facilities are classical-modern-Korean decor and very well kept. The rooms are equipped with most power options to work in the room seamlessly. Dining options are good but not cheap. The Club floors are better than most with plenty of benefits. I was able to rent a battery charger and local mobile phone for a small daily charge. The gym is spacious and clean.
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Date of stay: December 2019
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
8 Helpful votes
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Response from 호텔 신라, 마케팅 at The Shilla Seoul
Responded 18 Oct 2020
Dear JsteinerHK, Thank you for choosing to stay at the The Shilla Seoul on your recent visit to Korea. We are very pleased to hear that you were satisfied with The Executive Lounge and attentive service. Your kind comments shared in this review are greatly appreciated. All of us at The Shilla hope that we will have the pleasure of welcoming you back again soon. We wish you safe travels until we meet again. Warmest regards, JeongHo Lee Vice President Marketing Division
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
B.Tommy wrote a review Jun 2020
2 contributions2 helpful votes
Me and my friend stayed there for 2 nights. Beds are comfortable. Staffs are always helpful. Customer Service is excellent and nice welcoming. Rooms are clean and filled up Luxury Amenities. We will definitely visit again to The Shilla.
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Date of stay: January 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 호텔 신라, 마케팅 at The Shilla Seoul
Responded 15 Jul 2020
Dear B T, Thank you for choosing to stay at the The Shilla Seoul on your recent visit to Seoul. We are very pleased to hear that you were satisfied with our facilities & service. Your kind comments shared in this review are greatly appreciated. All of us at The Shilla hope that we will have the pleasure of welcoming you back again soon. We wish you safe travels until we meet again. Warmest regards, JeongHo Lee Vice President Marketing Division
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$251 - US$484 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the shilla seoul hotel seoul, shilla hotel seoul, the shilla hotel seoul
LOCATION
South KoreaSeoulJung-gu / Dasan-dong
NUMBER OF ROOMS
464
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THE SHILLA SEOUL: UPDATED 2022 Hotel Reviews, Price Comparison and 1,930 Photos (South Korea) - Tripadvisor

Frequently Asked Questions about The Shilla Seoul
Which popular attractions are close to The Shilla Seoul?
Nearby attractions include The Shilla Duty Free Seoul (0.2 km), Jangchungdan Park (0.2 km), and Jangchung Arena (0.3 km).
What are some of the property amenities at The Shilla Seoul?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Shilla Seoul?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Shilla Seoul?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Shilla Seoul?
Yes, free parking is available to guests.
What are some restaurants close to The Shilla Seoul?
Conveniently located restaurants include The Park View, Continental, and La Yeon.
Are there opportunities to exercise at The Shilla Seoul?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does The Shilla Seoul have an airport shuttle?
Yes, The Shilla Seoul offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Shilla Seoul have airport transportation?
Yes, The Shilla Seoul offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Shilla Seoul?
Yes, dry cleaning and laundry service are offered to guests.
Does The Shilla Seoul offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.