106 Sogong-Ro, Jung-Gu Jung-Gu, Seoul 04533 South Korea
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About
#80 of 715 hotels in Seoul
Location
Cleanliness
Service
Value
Travellers' Choice
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Airport transportation
Business Centre with Internet Access
Valet parking
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Yoga room
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Wine / champagne
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
Butler service
Doorperson
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
City View
Languages Spoken
Chinese, Japanese, Korean
Location
100Great for walkers
Grade: 100 out of 100
409Restaurantswithin 0.5 km
37Attractionswithin 0.5 km
Contact
106 Sogong-Ro, Jung-Gu Jung-Gu, Seoul 04533 South Korea
Name/address in local language
Getting there
Euljiro 1-gaSeoul Metropolitan Subway4 min
HoehyeonSeoul Metropolitan Subway9 min
Car HireSee all Seoul car hire
3044Reviews55Q+A100Room tips
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I did like the hotel. Room was quiet and large. I found the staff to be attentive and generally excellent English. Location is wonderful. The big problems are 1) Wi-Fi is horrible. 2) food at the hotel is outrageously priced, even if good quality. 3) I asked about some kind of Grubhub or door dash option and the bell captain said it was not permitted because of the many options at the hotel and availability of in room dining. I would certainly stay here again but make better plans to eat outside the hotel at the many local restaurants nearby. On this trip I simply didn’t have the time.
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Date of stay: March 2023Trip type: Travelled on business
Room Tip: Do homework on local restaurants if you don’t want to be poor by the time you leave.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Lee Yahn, 제너럴 매니저 at The Westin Josun Seoul
Responded 1 week ago
Dear SJmichaelk, Thank you very much for your feedback and appreciated your fair and very detail experience about your recent stay. I was disappointed to learn about our associate’s lack of suggestions on your request. And, the connection of wifi problem. It is unacceptable that the information was not properly checked and that you were not made to feel that we were taking your request seriously. Please accept my sincerely apologies and be assured that we have taken required action to prevent similar occurances in the property. Despite your unsatisfactory experience this time, I am greatful that you consider returning on future visits and I am confident we could offer you an experience commensurate with the reputation this hotel has built over the decades. Once again thank you for your feedback and we look forward to welcoming you back to our hotel in future. Junguk(Yahn) Lee General Manager I The Westin Josun Seoul JOSUN MOMENT
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I chose the Westin Josun since it was close to my meetings while on a short business trip. I would however make a point of choosing it again regardless of my meetings. It is a very comfortable hotel, with exceptionally polite staff and a great lounge bar. The rooms are exactly as you expect from a Westin. Comfortable and spacious. The ‘novel’ part of this hotel is the 19th century Hwangudan shrine - literally in the hotel back yard. At night it is lit up and serves as the backdrop to the lounge bar. You can visit it during daytime. There are also other ornamental sculptures in the gardens. And to round it off, the hotel is also in the Guinness Book of Records as the oldest in Seoul. I had less than 24 hours in the hotel so I can’t comment on the restaurants for breakfast or dinner. We did have late night supper in the lounge bar - the BBQ sampler. It was more than enough food for two and delicious. In the immediate area you can visit City Hall, Seoul Plaza and Deoksogung. The main Lotte Mall is only a 3minute walk and Namdaemung market is a few minutes more. The Westin Josun is my new go to place in Seoul…
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Lee Yahn, 제너럴 매니저 at The Westin Josun Seoul
Responded 2 weeks ago
Dear Steviebas, Thank you for leaving us a supportive comment. I am very much delighted to learn that you had an wonderful time at the Westin Josun Seoul. Thank you for being with us and we look forward to seeing you very soon. Have a great day! Sincerely, Junguk(Yahn) Lee General Manager I The Westin Josun Seoul JOSUN MOMENT
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wonderful and helpful customer service. Min Wook Park (John) was extremely helpful with giving advice on how to get around Seoul. His entire staff was courteous and professional. The hotel itself was centrally located within all the areas we wanted to visit. Would recommend this hotel to anyone visiting Seoul.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Lee Yahn, 제너럴 매니저 at The Westin Josun Seoul
Responded 3 weeks ago
Dear B1233NUjosephv, Thank you for taking time to share your experience at the Westin Josun Seoul! It's really great to hear that you had a wonderful time during your stay. Mr. John Park, you complimented is the staff member who usually receives good feedback from many guests with his meticulous service. I am going to share your kind words with Mr.Park and my entire team, so that we can keep doing our utmost to provide comfortable stay with an enhanced service experience. Thank you for being with us and we look forward to seeing you again. Sincerely, Junguk(YAhn) Lee General Manager I The Westin Josun Seoul JOSUN MOMENT
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Again, a top notch service from the staff. Thank you for holding and delivering my packages to my room. Room was clean, and thanks for the wine and chocolate service from the manager. Room shows little sign of wear but also shows that they have been well maintained. Bed was also very comfortable. Thank you to staff at the front desk and customer service.
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Lee Yahn, 제너럴 매니저 at The Westin Josun Seoul
Responded 3 weeks ago
Dear jejunoh Thank you for leaving us a supportive comment. What you mentioned is an exemplary service case, and we will share it with our team members and continue to strive to provide better service. Thank you for being with us and we look forward to seeing you very soon. Have a great day! Sincerely, Junguk(Yahn) Lee General Manager I The Westin Josun Seoul JOSUN MOMENT
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The hotel was beautiful, quiet and immaculate. I do not speak Korean and I was afraid this could pose a challenge. All staff were English speaking, and if there were communication challenges, that person sought another person to help. Customer service was incredible. The room was much larger than I expected and was well appointed with premium coffees and unlimited bottle water. Excellent accommodations for a visit to Seoul.
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Lee Yahn, 제너럴 매니저 at The Westin Josun Seoul
Responded 8 Feb 2023
Dear Pathfinder623552, Thank you for your great compliments and sharing positive feedback about your recent stay with us. It was really good to hear that you had a relaxing and satisfying time during your stay at the Westin Josun Seoul. Once agian, thank you for being with us and we look forward to seeing you again very soon. Have a great day. Sincerely, Junguk(Yahn) Lee General Manager I The Westin Josun Seoul JOSUN MOMENT
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Was there for business and had the fortune of staying at the Westin Josun Hotel. The hotel has everything you would need - great service by staff, good restaurants with delicious food, fully equipped with amenities, and a lounge on the top floor. One tip for those with options to do breakfast at the lounge or at level LL for the buffet, always go for the latter. The variety of selection is immense and you won’t regret it. Location is superb overall - in the business district and a 3 min walk away from Myongdong and Lotte Mall. Moreover, there are multiple subway station entrances situate around the hotel. I would certainly come back to stay here again. Suite wasn’t available and seems like will be hard to get for those with Elite Platinum or above as a Marriott Bonvoy member. Good to keep in mind if this matters to you.…
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Lee Yahn, 제너럴 매니저 at The Westin Josun Seoul
Responded 24 Jan 2023
Dear SorapongS4, Thank you for choosing the Westin Josun Seoul for your recent stay and for taking time to share your experience with the Tripadvisor community. I am very much delighted to learn that you had a wonderful time with us. I have shared your kind and thoughtful words with the entire team. My team and I will always be your partner guaranteeing a comfortable stay through an enhanced service experience in the future. We all look forward to the pleasure of welcoming you back again soon. Hope you have a great day! With warm regards, Junguk(Yahn) Lee General Manager The Westin Josun Seoul JOSUN MOMENT
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location. Best housekeeping department and housekeepers possible. Good English-speaking front desk and concierge. Great bathroom with a Japanese-style toilet. Good for a short stay. If, however, you stay longer there are small irritating things that start bothering you. Hot water is not always available. You may have to plan for a 10-15 minute wait running the tap. The mattress is well-used and has a firm supportive spot in the middle but has gone soft on the sides. The pillows are very soft. The comforter has a bed sheet wrapped around it. Maybe this is a Korean traditional way? During our stay, there were very loud political demonstrations in the vicinity of the hotel that start in the morning and lasted till 8 p.m. and can be heard quite loudly inside the room. Very little sound insulation in the room from the windows and room/bathroom walls. Then there was the very strong fried food smell nearly every single time we opened the window to air the room despite being on a high executive floor. There was a good selection of food at the executive lounge. The coffee quality was abysmal! Some staff was more deferential when giving service to locals and Asians as compared to Westerners. The hotel lobby was hard to navigate at times as it was packed with hundreds of men coming from the hotel meeting hall facilities, all clad in black congregating in the hotel lobby and hotel exit. Hotel security was useless in providing a courteous environment to paying hotel guests. Many other small things... You will get better treatment and respect if you dress nicely for the hotel staff. :)…
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Date of stay: December 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Lee Yahn, 제너럴 매니저 at The Westin Josun Seoul
Responded 7 Jan 2023
Dear hotelreview77, We appreciate your heartfelt comment on the Westin Josun Seoul. Your valuable feedback will be discussed with the team leaders of relevant departments in a positive way to improve our services. Thank you once again for taking time to share your feedback with us. Sincerely, Junguk(Yahn) Lee General Manager I The Westin Josun Seoul JOSUN MOMENT
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was expecting a better customer service/experience at this historic five-star hotel. During my stay (Nov 11, 2022) I was not able to utilize the executive lounge due to capacity control. A few encounters with the hotel staff at the lobby didn’t seem like they cared much about their guests and felt that they were trying to avoid providing help/answers to my simple questions. Maybe they were short-staffed at the time of my stay so I’ll just leave it at that. My room was clean, quiet and spacious however the bathroom entry design needs to be reconsidered or redesigned in order to avoid being seriously injured. I almost fell a few times due to the sloped entry using slippery marble/stone (see annotated pic). It gets really slippery when there’s a trace of water in the entry which can’t be avoided. Location is good if you are there for shopping and looking for local food options. I didn’t see much nightlife around the area. I think it was due to Covid related business hour restrictions in force at the time of my visit. Consider avoiding this hotel if you know of any demonstrations planned around the City Hall during your stay. I had hard-time getting back to the airport since all taxi and (airport) bus services were suspended all day. I had a hard-time getting to the airport in the heavy rain with my luggage trying to find a subway station since it was the only mode of transportation to the airport at the time. Lastly, no one at the hotel was able to direct me to the path that can get me to the nearest subway station without getting soaked wet. All of the staff were too busy dealing with their wedding guests instead. …
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Date of stay: November 2022Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Yahn Lee, General Manager at The Westin Josun Seoul
Responded 5 Jan 2023
Dear. JoeA-Austin Thank you for staying with us and sharing your valuable feedback. We apologize for not being able to provide the satisfactory stay experience to you due to insufficient preparation and service despite your visit was for a pleasant trip. The Westin Josun Seoul promises to improve and show you how we changed based on what you left behind with us. Sincerely, Junguk(Yahn) Lee General Manager I The Westin Josun Seoul JOSUN MOMENT
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am a male, a Marriott Platinum member and I stayed in the hotel for 5 days, 28 Dec to 2 Jan,, room 1202. Prior to my arrival, I wrote to inform the hotel that the stay is for celebration of my wedding anniversary and they replied that they will provide some snacks amenities for the event. Upon my arrival and seeing that my partner is a male, the male staff check-in staff looked at us with dismay. At that point in time, I thought it was my own sensitivity. After I got into the room, though my 'not disturb' button was on, I requested via the mobile app chat for the snack amenities to be served. There was no respond for 1 hour 30 mins and I made the request a second time. After a few minutes, a staff came knocking on my door. He did not look happy and handed me (with one hand) a packet of palm size cookies and walk off!. The next day, I then wrote to Marriott to raise my feedback that I am well aware of how 5-stars hotel show appreciation towards their guest for staying with them on special occasions. I highlighted that In this specific situation, it is not the snack that matters. However, despite Westin being a 5-stars hotel and I being a Marriott Platinum member, the packet of cookies reflects how the hotel view their platinum members, in particular, LGBTQ guest! The following day, I receive a letter from the hotel expressing their apology and saying they could not deliver the amenities because my room's 'no disturb button' was on! They then offer to provide the wine and amenities. I then responded with a subsequent email asking if why did they give the excuse that it was due to the 'not disturb button' when they have actually delivered a packet of palm size cookies?…
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Date of stay: December 2022
Location
Service
Sleep Quality
Room Tip: If you do not want to stay at a hotel which has prejudice against different categories of people,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Yahn Lee, General Manager at The Westin Josun Seoul
Responded 5 Jan 2023
Dear Mr. William TGK, Thank you for visiting the Westin Josun Seoul and giving us your valuable feedback. We apologize for not being able to provide the satisfactory stay experience to you due to insufficient preparation and service despite your visit was for a pleasant trip. The Westin Josun Seoul will be a more developed hotel in terms of services based on your opinions. We hope you do not take this experience as a personal discrimination. And we hope to see you again at our hotel when you visit Seoul. Sincerely, Junguk(Yahn) Lee General Manager I The Westin Josun Seoul JOSUN MOMENT"
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First of all, service people I met were top notch and by no means, this review represents them; but rather this is for the management of the property. 1) Expect no empathy around hotel rules, such as an early check-in, regardless of your Marriott status (side note: I am a gold member) - Even after multiple requests to 'let us know' when room is ready given we just got off of 12 hour flight (please call us, or text us), no such effort is made - in fact, we were told, just come back at 2pm, we 'don't have such system.' In terms of our effort on the other hand to let them know this request in advance, I requested via Marriott App the day before as well. 2) You may get sanitary violation - BTW, after the fact, I checked the reviews and I wasn't the only one! We crashed given we just flew 12 hours. During the sleep, we kept smelling sharp stench. Despite dramamine still in our system, stench finally woke us up at around 5,6am. It took no time for us to find where it came from; right from our duvet. It had brown and yellow, slightly crusty soil and when I put my nose close to it, the stench was of feces and urination. Imagine rubbing that against your face unknowingly and knowing that after the fact. This will haunt us for the rest of our lives and will make us check duvet every time we check in to any hotel from now on. We are not the only guest who experienced similar violation at this property - look no further than searching in google map reviews. This is not an isolated case - this was a known case and has happened before. As everyone is trying to recover from Covid, sanitation should be a top of concern for guests - but most importantly for inn-keepers. The most fundamental rights is a safe and clean environment. No excuses should ever be given for repeated violation of this magnitude. (ps. when I left similar review during regular post-check out review from Westin, I was offered, 10k Marriott points as a compensation for rubbing my face on someone else's crusty feces/urination soil.) 2)…
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Date of stay: December 2022
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Yahn Lee, General Manager at The Westin Josun Seoul
Responded 29 Dec 2022
Dear Mr. ryanfromthebayarea, Thank you so much for taking time to share your valuable comments with us. I apologize for not being able to provide the satisfactory stay experience to you due to insufficient preparation and service despite your visit was for a pleasant trip. We will review your experience within the management team to prevent the same occurring in the future. Sincerely, Junguk(Yahn) Lee General Manager I The Westin Josun Seoul JOSUN MOMENT
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$233 - US$331 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin chosun seoul hotel seoul, westin chosun hotel seoul, westin seoul, seoul westin
LOCATION
South KoreaSeoulMyeong-dong / Jung-gu
NUMBER OF ROOMS
462
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Claim Your ListingTHE WESTIN JOSUN SEOUL: UPDATED 2023 Hotel Reviews, Price Comparison and 2,209 Photos (South Korea) - Tripadvisor
Frequently Asked Questions about The Westin Josun Seoul
Which popular attractions are close to The Westin Josun Seoul?
Nearby attractions include Grevin Museum (0.2 km), Myeongdong NANTA Theater (0.4 km), and Cookin' NANTA (Myeongdong) (0.3 km).
What are some of the property amenities at The Westin Josun Seoul?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Westin Josun Seoul?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Josun Seoul?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Josun Seoul?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to The Westin Josun Seoul?
Conveniently located restaurants include Mugyodong Bugeokukjib, La Seine, and Odarijip Myeongdong.
Are there opportunities to exercise at The Westin Josun Seoul?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does The Westin Josun Seoul have an airport shuttle?
Yes, The Westin Josun Seoul offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Westin Josun Seoul have airport transportation?
Yes, The Westin Josun Seoul offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Westin Josun Seoul?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westin Josun Seoul offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.