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Sheraton Grande Walkerhill

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#110 of 450 Hotels in Seoul
Certificate of Excellence
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Sheraton Grande Walkerhill
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478 Reviews from our TripAdvisor Community

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Showing 179: English reviews
Madison, New Jersey
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 week ago

I stayed at this property recently for work as it was recommended by our local partner due to close proximity to their office. I normally share a room with a close work colleague and never have issues with having enough room for suitcases, toiletries, etc. I travel monthly and this was the first time in about 20 years of traveling... More 

Helpful?
Thank lacatlin88
SheratonWalkerhill, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear lacatlin88, Thank you for your stay at Sheraton Grande Walkerhill and and taking the time to provide your feedback. We have noted the points mentioned and all of your comments have been shared with our team for further improvements. I do apologize for any inconveniences. We hope to have another opportunity to welcome you back in the future. Jungsup... More 

Augusta, Georgia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

Stayed at the Sheraton Walkerhill Nov 3-8 on my first visit to Seoul. Hotel staff are excellent and the many restaurants in the hotel are outstanding. Only downside is a limited wine selection in the lobby bar, but the draft Estrella provides some compensation! Walkerhill is a great spot in Seoul located on a heavily wooded hillside with several walking... More 

Helpful?
Thank hammer851
SheratonWalkerhill, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear hammer851, First of all thank you very much for your review. It's our pleasure to hear that you had a wonderful stay at Sheraton Grande Walkerhill. Your compliments motivate us to continuously strive for providing the best service to our guests. We will look forward to welcoming you in near future! With best regards, Jungsup Do, General Manager More 

Toronto, Canada
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

This hotel, pricey, comes across with an intense feeling of resort. We took advantage of the hiking trail, enjoyed the breath taking view of city of Seoul on top of the hill and visited the few buildings / restaurants along the way. The lobby of the hotel is spectacular, beautiful and grand. The room itself is a true luxury in... More 

Helpful?
Thank Onechip
SheratonWalkerhill, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear Onechip, Thank you for visiting Sheraton Grande Walkerhill which is much loved as urban destination resort, and taking the time to share your wonderful experience. Our hotel is famous of Autume seasons in colored red & yellow, and mind blowing scenary in cherry blossom spring seasons. I hope you can visit Walkerhill in near future so that you can... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

For the money you pay you don't even get breakfast or wi fi in your room. Yiur have to pay extra for these. You can use the WI Fi in the lobby, but there is hardly anywhere to sit. My partner & I sat in empty seats in what looked like a bar in the lobby, but was asked to... More 

Helpful?
1 Thank Ellie S
SheratonWalkerhill, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear Ellie S, Thank you for taking the time to share your feedback. First of all, please accept my sincere apology for unpleasant experience at lobby lounge. Just for your information, in 2017, Sheraton Grande Walkerhill will be launching new branding and we plan to open new loyalty program which includes WiFi benefit for member. I wish you have chance... More 

Bangkok, Thailand
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 5 weeks ago

The entrance, lobby, and conference facilities are grand and nothing short of impressive...but the room was from 1990s, and bathroom looked tired and outdated, with only bathtub and no separate shower (unlike what is advertised on booking sites and on hotel's website and nothing like the photos posted on these sites). Apparently some rooms/bathroom are renovated, but when I asked... More 

Helpful?
Thank Globagard
SheratonWalkerhill, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear Globagard, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 October 2016 via mobile

Rediculously expensive for offering 1980 standard rooms. Food and drinks costs three times the price down the street. Good communications though with a very frequent shuttlebus and nice cars that drove us up to the annex up the hill. It has 5 stars, but it is not based on the room standard! Very nice view over the east parts of... More 

Helpful?
Thank Johan S
SheratonWalkerhill, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear Johan S Thank you for your recent stay at Sheraton Grande Walkerhill and I appreciate you taking the time to provide your valuable feedback. While it’s always good to receive praise, it is also extremely important for us to learn when we don’t get things right. We have used your feedback to relook at our processes and stress on... More 

Goshen Four Corners, New Hampshire, United States
Level Contributor
73 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 7 October 2016

Stayed here for a business conference and really enjoyed the property, the walks and hospitality. I stayed in the rooms located up the hill from the main hotel and it was very comfortable, clean and quiet. The hotel staff was very professional and friendly, and they could not do enough to assist anyone. The only complaint I had was the... More 

Helpful?
Thank Bryant W
SheratonWalkerhill, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear Bryant W, Thank you for your recent stay at Sheraton Grande Walkerhill and I appreciate you taking the time to provide your valuable feedback. I look forward to welcoming you back to the hotel in the near future. Jungsup Do General Manager More 

Singapore
Level Contributor
95 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 6 October 2016

Stayed 2 nights in Sheraton Grande Walkerhill Booked a twin room but they changed it to a double room during check in. Stayed on 6th floor. Room was comfortable and layout was good (toilet is separated from washing area). Amentities: as per normal Korean hotels, they provide soap, shampoo conditioner, tea/coffee but they do not provide toothbrush & comb, so... More 

Helpful?
Thank DorisChin
SheratonWalkerhill, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear DorisChin, Thank you for your recent stay at Sheraton Grande Walkerhill and I appreciate you taking the time to provide your valuable feedback. I look forward to welcoming you back to the hotel in the near future. Jungsup Do General Manager More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 September 2016 via mobile

Stayed at the Sheraton Seoul for a night in the Riverview deluxe room. Overall the hotel has a very tranquil ambience with quality, professional and polite staff. Great way to welcome your guests! Check in was a breeze, fast, efficient and friendly. The room is pretty good, it just has a few improvement points as these days there are a... More 

Helpful?
Thank sjeo012
SheratonWalkerhill, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear sjeo012, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Tuzla
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 23 September 2016

I stayed four days in this hotel located on the east of Seoul. The service was excellent, but our room, surprisingly, was very small. It is very strange that the bathroom is faced toward the beds, so you can hear different sounds of your partner in the toilet. I have not experienced this, in any hotel in the world! There... More 

Helpful?
Thank Samir D
SheratonWalkerhill, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear Samir D, Thank you for your recent stay at Sheraton Grande Walkerhill and I appreciate you taking the time to provide your valuable feedback. I look forward to welcoming you back to the hotel in the near future. Jungsup Do General Manager More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting

Additional Information about Sheraton Grande Walkerhill

Address: 177 Walkerhill-ro, Seoul 143-708, South Korea
Region: South Korea > Seoul
Price Range: $209 - $509 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grande Walkerhill 5*
Number of rooms: 557
Reservation Options:
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Also Known As:
Sheraton Grande Walkerhill Hotel Seoul
Sheraton Grande Walker Hill Hotel
Sheraton Seoul
Seoul Sheraton
Hotel Style:
#5 Casino Hotel in Seoul
#63 Luxury Hotel in Seoul
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grande Walkerhill staff and other travellers.
3 questions
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Questions? Get answers from Sheraton Grande Walkerhill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a larger category room”
 of 5 bubbles lacatlin88, 22 Nov 2016 | Read review
“rooms overseeing the river have beautiful view”
 of 5 bubbles Onechip, 6 Nov 2016 | Read review
“corridor on the club floor smelled. Not sure about other floors.”
 of 5 bubbles Globagard, 29 Oct 2016 | Read review
“I did prefer the rooms up the hill”
 of 5 bubbles BryantW_13, 6 Oct 2016 | Read review
“Upper level rooms facing the SW have an excellent view of the hill and the city”
  • View of the Bathroom
  • View of Bedroom
 of 5 bubbles samc167, 10 Apr 2016 | Read review
5 of 5
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