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Grand Hyatt Seoul

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#56 of 460 Hotels in Seoul
Certificate of Excellence
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Grand Hyatt Seoul
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1,892 Reviews from our TripAdvisor Community

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Showing 1,271: English reviews
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Federal Way, Washington
Reviewed 2 days ago NEWvia mobile

Every time I stay at this hotel I fall in love with it again. Even though it may be old it is elegant and comfortable I really like the layout of the room and the bed is so comfortable. The lobby is nothing short of breathtaking with the high ceilings and amazing views. As A platinum Hyatt member I'm able...

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Helpful?
Thank chefjeff60
Reviewed 3 days ago NEWvia mobile

Great stay! We had the river view that overlooked the ice-skating rink. Friendly and helpful English-speaking staff. Free suttles to Myeongdong and Itaewon. Good for couples and families. International clientel.

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Helpful?
1Thank Veronica T
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, Thank you so much for your kind review! Do visit us again as we are here to make your stay memorable and help you with whatever you need to make you feel at home. Hope to have you back soon! Best Regards, Guest Experience Expert

Bristol, United Kingdom
Reviewed 3 days ago NEW

I was only here for one night until my other hotel became available but I had a pleasant stay here whilst on a work trip. It was up a hill so not in the best location but there were plenty of taxis waiting outside the hotel. The room had a nice view and was quite homely, not that big overall....

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2Thank wannabetraveller786
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, Thank you so much for your flattering review! We were truly pleased to hear that you enjoyed your stay with us. Located on Mt. Namsan, we also run a free shuttle bus service down to Itaewon and Myeongdong area so that could be another option other than taxi depending on what you prefer as your transportation. Thank you...

Moscow, Russia
Reviewed 4 days ago NEW

I've stayed in many Hyatts, I'm boarderline diamond in their loyalty scheme, so I think reasonably positioned to have an opinion. I stayed a week, so I think it's fair to share a few observations. The Exterior The physical hotel is quite impressive, outside it looks great, lit up trees etc in a 'post me on social media' bait kind...

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2Thank Snowandmusic O
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, We would like to sincerely thank you for staying at Grand Hyatt Seoul and taking the time to leave us your valuable feedback and would like to extend our regrettable apology with sincerity on the service shortfalls you experienced. It is saddened to read that you found our restaurants expensive and unpleasant. Our restaurants try very best to...

New York City, New York
Reviewed 5 days ago NEW

We have stayed here four times over the years. We always stay on the club level. The recent move of the lounge to the lower level is a wonderful change. It is much bigger. However we do miss the view. The rooms could use an upgrade but are still very comfortable, yet small. The staff is helpful and welcoming. We...

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1Thank Trpr1
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, We would like to sincerely thank you for staying with us and taking the time to leave us your valuable feedback! So glad to read that you enjoyed our new club lounge. It’s always gratifying to read such positive comments Thank you again for your kindest words and we look forward to your fifth visit! See you soon!...

San Francisco, California
Reviewed 6 days ago NEW

The location and the hotel lobby are indeed grand. Watching the sun rise across the city from the hotel's hilltop location while eating breakfast is an inspiring way to start the day. In the evening, the lounge has an active buzz with live music at just the right decibel level, with the lights of the city twinkling below. The oddly...

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2Thank David W
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, Thank you for your valuable comments. It’s always pleasing and reassuring at the same to read of our guests’ positive experiences with us; however, we are saddened to read your comments about our room and how it fell short of your expectation. Our rooms are small compared to other similar properties but it is also known for its...

Singapore, Singapore
Reviewed 1 week ago NEW

My favorite hotel in Seoul Love the location. Maybe its time for a refresh for the rooms. I always come back here either for work or leisure. Staff makes me feel welcome. Food is great in the hotel. But would love to see a greater variety.

Review collected in partnership with Hyatt Hotels
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2Thank Leslie_Chua
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, Thank you for your heartwarming feedback! Comments such as yours make us improve upon the service that we provide to our value guests. We are very thankful that we had a chance to make your stay memorable at Grand Hyatt Seoul! Thank you again and we look forward to seeing you soon! Best Regards, Guest Experience Expert

Shanghai, China
Reviewed 1 week ago

This hotel is in a great setting and the rooms are as you would expect in a Hyatt property. What stands out most about this hotel is the exorbitant pricing for food and beverage - the dinner buffet was priced at KRW 100,000 or about GBP 70 (irrelevant whether that is with or without tax)........and if you thought that is...

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2Thank GVVSH
Kuala Lumpur
Reviewed 1 week ago

The hotel is situated on top of hill facing the beautiful city view. Otherwise, I personally think that this hotel is quite ordinary for a 5-star rated hotel. 'Friendly', and 'well-trained' staffs but not so clever. As expected from Grand Hyatt, the room is clean and quite well designed. Bed is comfort. But, the sound proof was VERY poor. It...

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1Thank Teikhin
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, Thank you very much for sharing your experiences you had with us. We certainly empathize in regards to the points you mention in your feedback especially the noise you experienced.Thank you again for bringing this issue to our attention, we will definitely share with our team. We hope that we may have the opportunity to welcome you back...

SEOUL, South Korea
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Thank eloil2017
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

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Staying in Itaewon

Neighbourhood Profile
Itaewon
Neighboring the immense Yongsan American Garrison, Itaewon was once shunned by locals as a seedy, red light district. But within the past few years, Itaewon and its surrounding neighborhoods such as Kyunglidan and Haebangchong have undergone a major revival to quickly become one of Seoul’s hottest areas. Here, trendy international restaurants dot the area alongside hip lounge bars and some of Seoul’s hottest club venues. After dark, Itaewon comes into its own as one of Seoul’s top party scenes. The crowd is a fascinating patchwork of all backgrounds and identities, including a small but thriving Muslim community (centered on Korea’s sole mosque), the LGBT community (with a string of popular bars and clubs), and a wide range of ethnicities and cultures scattered around. Those seeking a quiet respite should head towards the eastern end, in Hannam-dong, which not only has one of Korea’s best art museums, the Leeum Samsung Museum of Art, but plenty of mid-range to upscale restaurants and cafes.
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Paris Grill
The Paris Grill
Cuisines: French, European, Grill
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Hyatt Seoul, in the heart of the nation’s capital, is set amidst 18 acres of beautifully landscaped gardens at the foot of historic Mt. Namsan. Commanding breathtaking views of the Han River to the south and Mt. Namsan to the north, the hotel is only minutes away from the downtown commercial district and within walking distance of Itaewon, one of the city’s renowned shopping areas. The hotel is 70 minutes away from Incheon International Airport, 50 minutes from Gimpo Domestic Airport, 20 minutes from the Samsung-dong business hub, with most all of the city’s key districts within close proximity to the hotel.Hotel accommodations include 601 contemporary, luxuriously designed rooms and suites, using a selection of natural woods and fabrics to create a comfortable, residential ambience. The hotel hosts The Spa and Club Olympus recreation centre, a sanctuary of calm offering spa treatments, indoor & outdoor pools, tennis & squash courts and an ice skating rink.As a “multi-functional lifestyle destination”, cuisine plays a focal role at Grand Hyatt Seoul. The hotel boasts some of Seoul’s most magnificent 11 restaurants and bars, each showcasing its unique style and authenticity. ... more   less 

Additional Information about Grand Hyatt Seoul

Address: 322 Sowol-ro, Yongsan-gu, Seoul 04347, South Korea
Region: South Korea > Seoul > Itaewon
Price Range: $241 - $461 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Seoul 5*
Number of rooms: 601
Reservation Options:
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Also Known As:
Grand Hyatt Seoul Hotel Seoul
Seoul Grand Hyatt
Hyatt Seoul
Seoul Hyatt
Hotel Style:
#14 Business Hotel in Seoul
#22 Spa Hotel in Seoul
#28 Romantic Hotel in Seoul
#37 Luxury Hotel in Seoul
#49 Family Hotel in Seoul
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Seoul staff and other travellers.
12 questions
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Questions? Get answers from Grand Hyatt Seoul staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wear steel toe capped shoes when going to the bathroom at night.”
 of 5 bubbles snowandmusico, 17 Feb 2017 | Read review
“Get the club level!!”
 of 5 bubbles Trpr1, 16 Feb 2017 | Read review
“Upper floor with city view”
 of 5 bubbles Teikhin, 13 Feb 2017 | Read review
“Choose rooms with N Tower view”
 of 5 bubbles BenM963, 13 Feb 2017 | Read review
“Valet parking is cheaper. Eat outside the hotel, its much more affordable and there are plenty of tasty choices five minutes away.”
 of 5 bubbles 389shanan, 3 Feb 2017 | Read review
5 of 5